Hands on Experience of handling Wireless Equipment like MikroTik, Ubiquity , Cambium, RadwinConfiguration of Mikrotik and other Wi-Fi Router, Switch Good Knowledge of LAN, WAN NetworkTroubleshooting of hardware related problems.Installation of various Operating systems like WindowsO & M (handling operation 24*7 UBR/ WiFi / Wireless systems & Link - with SLA)Maintaining Complaint/ Fault register Updating and maintaining IP DatabaseUpdating Customer Database, CAF, SIF, customer feedback etcLink Monitoring and Correspondence with CustomerMaintaining Incident reportProfile-2 (Technical)* Giving Remote Support, Call Logging, Remote Access* Basic Networking Knowledge, Router configuration etc* Installation of devices like printers, scanners, modem, web cam, etc.* Installation of application like MS-Office, Visual Studio, Page Maker, Photoshop, Corel Draw, etc.* Basic LAN configuration with Workgroup environment and TCP/IP as core network protocol.* Providing mailing solution using MS-Outlook and Outlook Express.* Sharing of Files and folder, printers across the network.* Handling desktop related queries of users.* Updating the antivirus on regular basic and scanning systems.* Taking Inventory and updating same to seniors