We are seeking a dedicated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals eager to start their careers in the aviation industry.Key Responsibilities:- Customer Service: Assist passengers with inquiries and provide information about flights, baggage policies, and airline services to ensure a positive travel experience.- Check-In Support: Help passengers with the check-in process, ensuring that all necessary documents are verified and that travelers are informed of boarding procedures.- Ticketing Operations: Process ticketing for both domestic and international flights, including changes, cancellations, and rebooking as needed while updating relevant records.- Problem Resolution: Address and resolve passenger issues or complaints promptly, demonstrating excellent communication and problem-solving skills to maintain customer satisfaction.- Collaboration: Work closely with team members and other departments to ensure smooth operations, including coordinating with ground staff and management when necessary.Required Skills and Expectations:Candidates should have completed a minimum of 10th grade education and possess excellent verbal and written communication skills. A friendly demeanor and strong interpersonal skills are essential as the role involves direct interaction with passengers. Basic computer skills and the ability to work in a fast-paced environment are also important. We expect a commitment to professional development, punctuality, and a customer-focused attitude throughout your work.