Jobs in IT Park, Chandigarh

Job Description: International Customer SupportLocation: Chandigarh IT Park

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

*Job Position :International Customer Support**Location:* Chandigarh IT Park*Package Details:** 20,000 CTC* 3,000 Allowances * Up to 10,000 Incentives*Eligibility:** Only Fresh Graduates (All DMCs)* Excellent English Communication Skills Perks & Benefits:** 5 Days Working * Cab Facility Provided Shifts : Night Shift

Job Position :International Customer SupportLocation: Chandigarh IT Park

For Customer operational analyst - US Telecom processInbound / Outbound - Voice Process*Salary: 23k in hand .Male/Female Both can ApplyFresher & Experienced Both Can ApplyQualification: Must be a Graduate*Shift: Night shifts - Cabs available 5 Days working(Work from Office Only)

We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.To do well in this job, you should collect information and capture data promptly to ensure the business databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good peoples skills.Data Entry Clerk Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.Data Entry Clerk Requirements:High school diploma.1+ years experience in a relevant field.Good command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.

Job Openings for Customer Care Associate Jobs for Freshers in Mohali, IT Park, Chandigarh, must be graduates with Good knowledge in Good Communication Skills, Excellent English, Fluent English, International BPO etc.

Job descriptionRole & responsibilities-Manage website traffic, search ranking, and develop strategies to improve both.-Design, build, and maintain our social media presence.-Be well-versed in on-page and off-page optimization techniques to improve search engine ranking.-Have the ability to develop and execute effective link-building strategies and conduct meta title analysis.-Maintain a deep understanding of Search Engine Marketing (SEM) and Search Engine Optimization (SEO) principles.-Should be detail-oriented and highly organized multi-tasker.-Provide regular reports on SEO progress and insights.Preferred candidate profile-Proven experience in SEO, particularly in backlinking and off-page activities.-Up-to-date with the latest trends and best practices in SEO.-Graduation or a digital marketing/SEO-related diploma or certification.-Previous experience of 6 months in a similar role would be advantageous.-Only for those who are willing to relocate in IT Park Chandigarh.Job Types: Full-time, Regular: * Day shift* Monday to Friday*Supplemental Pay: * Performance bonusAbility to commute/relocate: * Chandigarh IT Park, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)Education: * Bachelor's (Preferred)Experience: * total work: 1 Year (Preferred)Role: SEOIndustry Type: IT Services & ConsultingDepartment: Marketing & CommunicationEmployment Type: Full Time, PermanentRole Category: Digital MarketingEducationUG: Graduation Not Required

Job Profile - HR InternJob description: We are looking to employ an enthusiastic and driven HR intern to assist our HR department with administrative and HR-related tasks.Requirements :Bachelor's degree in human resource management or studying toward a degree in human resource management or related field.Effective communication skills.Updating company databases by inputting new employee contact information and employment details.Screening potential employees' resumes and application forms to identify suitable candidates to fill company job vacancies.Organizing interviews with shortlisted candidates.Posting job advertisements to job boards and social media platforms.Removing job advertisements from job boards and social media platforms once vacancies have been filled.Assisting the HR staff in gathering market salary information.Assisting in the planning of company events.Preparing and sending offer and rejection letters or emails to candidates.Coordinating new hire orientations.Responding to staff inquiries regarding HR policies, employee benefits, and other HR-related mattersJob Type: Full-timeSalary: ?8,000.00 - ?10,000.00 per monthBenefits:Health insuranceSchedule:Day shiftAbility to commute/relocate:Chandigarh, Chandigarh - 160101, Chandigarh: Reliably commute or planning to relocate before starting work (Required)Experience:total work: FresherAbility to commute/relocate:Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

Looking for candidates with good Communication Skills. Candidates must be confident enough to handle customer queries.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.