As an Air Ticketing Staff, you will play a vital role in facilitating the travel needs of customers. Your primary responsibilities will include the following:- Processing Ticket Reservations: You will be responsible for booking flight tickets through reservation systems, ensuring that customers get the best options available based on their preferences.- Providing Customer Support: You will assist customers by addressing their inquiries and resolving any issues they might face related to ticket bookings, changes, or cancellations.- Handling Payment Transactions: You will manage payment procedures for ticket purchases, ensuring accuracy in processing and providing receipts or confirmations to customers.- Maintaining Records: You will keep track of bookings and customer interactions in the system, ensuring that all information is up to date and accurate.- Coordinating with Airlines: You will communicate with different airlines to gather information regarding flight availability, prices, and any special offers that can benefit customers.To excel in this role, candidates should possess a strong commitment to customer service and quality. Ideal applicants should be detail-oriented with excellent communication skills, both written and verbal. Basic computer skills are necessary for handling reservation systems. A proactive attitude toward learning and growing in the travel industry is expected, especially for those with less than a year of experience. You should be able to work efficiently in a team environment while also managing tasks independently.