As an Air Ticketing Staff, you will play a vital role in facilitating the travel needs of customers. Your primary responsibilities will include the following:
- **Processing Ticket Reservations**: You will be responsible for booking flight tickets through reservation systems, ensuring that customers get the best options available based on their preferences.
- **Providing Customer Support**: You will assist customers by addressing their inquiries and resolving any issues they might face related to ticket bookings, changes, or cancellations.
- **Handling Payment Transactions**: You will manage payment procedures for ticket purchases, ensuring accuracy in processing and providing receipts or confirmations to customers.
- **Maintaining Records**: You will keep track of bookings and customer interactions in the system, ensuring that all information is up to date and accurate.
- **Coordinating with Airlines**: You will communicate with different airlines to gather information regarding flight availability, prices, and any special offers that can benefit customers.
To excel in this role, candidates should possess a strong commitment to customer service and quality. Ideal applicants should be detail-oriented with excellent communication skills, both written and verbal. Basic computer skills are necessary for handling reservation systems. A proactive attitude toward learning and growing in the travel industry is expected, especially for those with less than a year of experience. You should be able to work efficiently in a team environment while also managing tasks independently.
Experience
0 - 1 Years
No. of Openings
55
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, One-way Cab