Branch Officer - Axis Bank: Job RoleA Branch Officer in Axis Bank generally works in branch banking, handling customer service, branch operations, banking products, and business development. Axis Banks current careers portal lists Branch Banking as a dedicated career domain.Key ResponsibilitiesHandle walk-in customers and resolve their banking queries.Assist customers with account opening, KYC, documentation and service requests.Promote and sell banking products such as:Savings & Current AccountsFixed Deposits / Recurring DepositsCredit CardsPersonal/Home/Business LoansInsurance and investment productsGenerate leads and achieve branch business/sales targets.Maintain good relationships with existing customers and identify cross-selling opportunities.Support branch operations and ensure proper documentation and compliance.Follow KYC, banking and internal compliance procedures.Coordinate with other branch teams for smooth customer service.Make customer calls and, depending on the profile, conduct field visits for business development.Maintain daily reports and update customer/lead information.Skills RequiredGood communication and interpersonal skillsBasic knowledge of banking productsCustomer-service orientationSales and relationship-management skillsBasic computer knowledgeAbility to work with targets