Jobs in Anjaneya Nagar, Hyderabad

We're Hiring: Support Executive(L1 level) at WhiteBooksLocation: HyderabadWork Mode: Full-TimeImmediate Joiners PreferredWhiteBooks is looking for a proactive and customer-focused Support Executive to support our growing B2B SaaS platform in the finance and customer experience space. If you enjoy helping customers, resolving issues, and delivering a seamless support experience, this role is for you.The RoleYou will be responsible for assisting customers with product-related queries, troubleshooting issues, and ensuring a smooth customer experience. You'll work closely with internal teams including product, engineering, and customer success to resolve concerns efficiently and maintain high customer satisfaction.What We're Looking For0-3 years of experience in Customer Support, Technical Support, Application Support, or related rolesGraduates and professionals from BBA, B.Com, MBA (Finance), CA Inter, and CMA Inter backgrounds are welcome to applyGood understanding of customer support processes and issue resolutionAbility to troubleshoot and resolve customer queries effectivelyFamiliarity with SaaS platforms and support workflowsExposure to FinTech, GST, accounting, or financial platforms is a plusStrong communication and interpersonal skillsGood verbal communication in English and Hindi is mandatory; proficiency in regional languages is preferredGood analytical and problem-solving abilitiesAbility to manage multiple tasks in a fast-paced environmentCustomer-first mindset with attention to detailKey ResponsibilitiesHandle customer queries through calls, emails, and support ticketsTroubleshoot and resolve product-related issues within defined timelinesCoordinate with internal teams for issue escalation and resolutionEnsure high customer satisfaction and timely follow-upsMaintain accurate records of customer interactions and resolutionsAssist customers in understanding product features and usageWhy Join WhiteBooks?Work on innovative FinTech SaaS products solving real business challengesCollaborative and growth-focused work cultureOpportunity to work closely with cross-functional teamsExposure to cutting-edge technologies and customer experience operationsImmediate joiners are strongly preferred.Interested candidates can share their resumes to hr@whitebooks.in or reach out directly.

Cybersecurity Engineer Experience: 10-12 YearsLocation: HyderabadHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Senior Cybersecurity Engineer with strong experience in SOC operations, SIEM and security monitoring. The role involves threat detection, incident response, security analysis, vulnerability management and implementing security controls.Key Responsibilities:Monitor and analyze security events through SIEM platforms.Investigate and respond to security incidents and threats.Perform security monitoring, threat detection and log analysis.Manage and tune SIEM rules, alerts and dashboards.Conduct vulnerability assessment and support remediation.Implement and maintain security controls and policies.Prepare security reports and coordinate with IT teams.Relevant Skillset:Cybersecurity, SIEM, SOC, Security Operations, Incident Response, Threat Detection, Log Analysis, Vulnerability Management, Threat Intelligence, Splunk, Microsoft Sentinel, EDR, Firewall, IDS, IPS, Network Security, Security Monitoring

Join our team as an English Typist in Warangal! This part-time position allows you to work from home while honing your typing skills. We are looking for candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Typing Documents: You will be responsible for typing text from handwritten or digital sources into word processing software, ensuring accuracy and clarity. This is essential for maintaining quality standards in our documents.- Editing and Proofreading: After typing, you will review the content for grammatical errors and typos, ensuring that the final product is error-free and polished.- Meeting Deadlines: You must manage your time effectively to complete assignments within specified deadlines. This is important for keeping our projects on track.- Maintaining Confidentiality: You will handle sensitive information, so it is crucial to respect privacy and confidentiality in all tasks.Required Skills and Expectations:You should have good typing speed and accuracy, ideally with a keen eye for detail. Familiarity with word processing software, such as Microsoft Word or Google Docs, is beneficial. Strong communication skills in English, both written and verbal, are essential for understanding tasks and interacting with the team. A proactive attitude and the ability to work independently while managing your time effectively are vital qualities we seek in candidates.

Please read the four points below before applying.You must be able to READ AND UNDERSTAND HINDI in Devanagari script, and spot mistakes in Hindi subtitles. This is used every day and is tested at every stage. YOU DO NOT NEED A HINDI KEYBOARD: we type Hindi using Google Input Tools, where you type ladki in English letters and it becomes . If you speak and read Hindi, you can do this work.This is a FULL TIME IN OFFICE role at Rajnagar Colony, Uppal, Hyderabad. It is not work from home and not hybrid.Six days a week, Monday to Saturday, 9:30 am to 6:30 pm.Compensation is a fixed fresher band. It is stated openly before any interview is scheduled and it is not negotiable.About the workWe prepare subtitles, closed captions and audio description for Indian language shows on major streaming platforms. Your job is to check and correct caption files against the video and audio, in Hindi and English, until they are accurate enough to ship to a client.It is detailed, seated, screen and headphone work. A single episode takes sustained concentration for hours. People who enjoy careful, precise work and finishing things properly do well here. People looking for variety and constant movement do not.Role & responsibilitiesWhat you will doWatch assigned episodes and check every caption against what is spokenCorrect spelling, grammar, timing, line length and reading speedType corrections in Hindi and English (Hindi typed via Google Input Tools, no special keyboard required)Follow a written house style guide and a QC checklist without shortcutsFlag anything doubtful instead of guessingPreferred candidate profileWho we are looking forAble to read Hindi in Devanagari and judge whether a Hindi sentence is correct (essential, tested). Typing skill is NOT required; we train it.Good written EnglishGraduates and freshers welcome. No prior captioning experience needed.Living within reasonable daily travel of Uppal, HyderabadPatient, honest, and comfortable saying I am not sure rather than guessingWhat we offerStructured on-the-job training. You will be trained in professional captioning standards used by streaming platforms.A clear career ladder with defined levelsSix day week, 11 festival holidaysThree month probationWork from home is not offered at joining. It may be earned later, based on demonstrated performance and trust.Selection processOnline screening form, about 15 minutes, including a few Hindi reading questions (no typing required)Take home task of about 30-45 minutes, to be returned within 48 hoursIn person interview and a written exercise at our Rajnagar, Uppal office

As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and support at our Hyderabad location. This entry-level position is perfect for fresh graduates looking to begin their careers in finance.In this role, you will handle customer calls and address their inquiries. You will also perform document verification to ensure all necessary papers are accurate and complete. Additionally, you will follow up on payments and update customer records in our systems. Strong communication skills in both Hindi and English are crucial, as you will frequently interact with customers.Key Responsibilities:- Customer Calls: Engage with customers to provide support and resolve issues, ensuring a positive experience.- Document Verification: Review and verify documents submitted by customers, maintaining high accuracy standards.- Payment Follow-Ups: Communicate with customers regarding outstanding payments, helping to ensure timely transactions.- System Updates: Maintain and update customer information in the database regularly to keep records current.Required Skills and Expectations:We expect you to have a positive attitude and a willingness to learn. Strong verbal communication skills in Hindi and English are essential for effectively interacting with our diverse customer base. Attention to detail will be necessary when verifying documents and updating systems.This is a full-time office-based position in Khajaguda, Hyderabad, with a standard work schedule. If you are looking to kickstart your career in customer success within a finance context, we encourage you to apply.

As a FORM FILLING JOB (WORK FROM HOME JOB), you will engage in a simple yet essential role of accurately completing forms from the comfort of your home. This position is suitable for freshers who have completed at least the 10th grade.Your key responsibilities will include:- Accurately filling out forms with required information following specified guidelines to ensure precision and compliance.- Managing your own work schedule, as there are no strict targets or time limits, allowing you to complete forms at your own pace.- Maintaining confidentiality and security of any sensitive information you may access during the form-filling process.To be successful in this role, you will need:- Strong attention to detail, ensuring that all entries are accurate and complete.- Basic computer skills, including familiarity with data entry and using online forms.- A reliable internet connection and a computer or device to facilitate your work.- Effective time management skills to balance your tasks without pressure.This part-time position offers flexibility, allowing you to work from any location in Hyderabad. You will have the opportunity to earn daily, without stress from targets or deadlines. Friendly individuals with a passion for data entry are encouraged to apply, regardless of their age. A one-time registration fee is required to get started.