We are looking for an experienced Enterprise Relationship Manager to manage strategic enterprise accounts for a technology/SaaS product organization. The role involves building CXO-level relationships, driving product adoption, customer success, retention, and account growth.Key Responsibilities:Own and manage key enterprise client relationships.Build trusted relationships with CXO-level stakeholders.Drive product adoption, engagement, renewals, and expansion.Conduct business reviews and executive presentations.Identify upsell, cross-sell, and growth opportunities.Manage escalations and ensure timely resolution.Work with Product, Engineering, Sales, and Support teams.Gather client feedback and support product improvements.Requirements:15-20 years of experience in Enterprise Relationship Management, Key Account Management, Strategic Partnerships, or SaaS Customer Success.Strong enterprise SaaS/technology experience.Excellent communication, negotiation, and strategic account management skills.