US Process Female 12th Pass Jobs in Mohali

Key Responsibilities:Handle inbound calls from US customers professionallyResolve customer queries, complaints, and requests efficientlyProvide accurate information regarding products/servicesMaintain high customer satisfaction (CSAT) scoresDocument interactions in CRM systemsHandle escalations and critical cases

We are looking for an experienced & qualified FREIGHT BROKER for our US based logistics company who has excellent communication skills, Goals to achieve & Good knowledge of communicating with shippers, customers and drivers.Generate leads and attract new prospects and develop a sales pipeline of shippers.Identify and select reputable and safe carriers to insure the highest quality service for accounts and their shipping lanes.Provide customers with shipping quotes.Knowledge of POWER DAT, TRUCK STOPAssist to prepare carriers for loads.Collaborate with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.Maintain communication with customers and carriers on transit times, appointment times and current locations of trucks in transit. Verify when deliveries were made.Maintain current knowledge of freight carrier services and be effective in attracting new customers and ensuring customer retention.Required Experience, Skills and Qualifications1+ years of experience in as a freight broker in a US based logistics companyMust be currently working as a freight broker in a US based logistics company.Good written and verbal communication skills are essential.For Scheduling interview please WhatsApp your resume. Call will only be answered between 3:00 pm to 11:00 pm. Salary: INR 18,000.00 - INR 120,000.00 per monthWe are looking for an experienced customer-focused freight broker to serve as a single point of contact between freight carriers and our customers. In this position, your responsibilities would include nurturing your current client base, securing new accounts, expediting the information-sharing process, and communicating with dispatchers, drivers, and clients.Lob Location: MohaliJob Types: Full-time, CommissionSalary: ?18,000.00 - ?75,000.00 per monthSpeak with the employer

Responsibilities of candidates include: Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

1. Work with US facing clients.2.Manage and Support process foreign clients in US . 3. Monitors calls and email.# INTERVIEW FORMAT ; ZOOM VIDEO CALL.Working Time: 10:00 pm to 7:00 am. Sunday Off.