Troubleshooting Job Vacancies in Andheri

VOIPUbiquitiAndheri (E)Job DescriptionProcessThey are looking for a motivated candidate to joinour UniFi Talk team as a VoIP Support Engineer.UniFi Talk is a full-featured, affordable,subscription-based, Voice over Internet Protocol(VoIP) phone solution that we designed for smalland medium-sized businesses looking for a plug-and-play phone system. Youll work closely withour customers, engineering, and management todrive UniFi Talks success by solving customersupport cases and collaborating on productimprovementsAbout ProcessCommunicate with customers of UniFi Talk andother related Ubiquiti products and services todiagnose and tackle VoIP and network-relatedissues Own customer cases from initial creation toresolution, collaborating with other support andproduct team members Work with engineering and management todiagnose and resolve critical, escalated issues Identify issues through support trends andsuggest corrective actions to engineering toelevatethe quality of product and UX Reproduce reported issues in internal lab setups Use acquired knowledge to suggest andcontribute to Knowledge Base articles Stay up to date on Ubiquiti features andtechnology by attending training, Requirement2+ years of experience in VoIP-related problemsolving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP,SDP, RTCP, TCP, UDP Strong network troubleshooting skills, includinganalyzing packet captures using tools such asWireshark Excellent communication and interpersonalskills (is a must) Customer-centric mindset High attention to detail Outstanding organizational skills Good team player who can work bothindependently and as a part of a team, with theability totake initiative

1. Should have at least one year experience.2. Has knowledge about computer assembly, computer servicing and troubleshooting.3. Provide technical assistance and resolution as necessary. 4. Set up new computer systems and perform routine maintenance. 5. Ensure that Internet security software is updated and running properly. 6. Maintain computer equipment and software to ensure secure operations. Computer hardware and servers as required. 7. Test and implement new software.

Hiring for 1 IT Hardware Engineer Job in Andheri, Mumbai, Maharashtra,Andheri East Mumbai Suburban, Maharashtra with minimum 1 Year Experience,Required Educational Qualification is : Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in System Administration,Hardware Networking,Software Installation,Network Troubleshooting,Desktop Engineering etc.