Travel Operations Jobs

Key responsibilities:1.Key Responsibilities:Handle customer inquiries and convert leads into bookings.Explain travel packages, tour plans, hotel bookings, and other travel services to customers.Follow up with potential clients and maintain strong customer relationships.Coordinate with the operations team for smooth tour execution.Achieve monthly sales targets and provide excellent customer support.

We are looking for an experienced hospitality professional from the inbound travel trade ecosystem to lead sales and reservations for a luxury heritage hospitality setup in Old Delhi.The role requires someone with strong inbound tourism exposure, excellent relationships within the travel trade ecosystem, and the ability to drive occupancy, bookings, and guest experience through strategic partnerships and effective reservation management.Key ResponsibilitiesDrive inbound sales across FIT, group, and corporate segmentsManage reservations, occupancy planning, inventory, and rate strategiesBuild and maintain strong relationships with DMCs, international tour operators, travel agents, and OTA platformsConvert inquiries into confirmed bookings through proposal management, negotiations, and timely follow-upsCoordinate closely with operations and guest services teams to ensure seamless guest experiencesLead and mentor the reservations team to ensure operational efficiency and service excellenceMonitor market trends, competitor activity, and customer preferences to drive business growthMaintain accurate reservation records, forecasting, and reporting systemsIdeal Candidate10-15 years of experience in hotel sales and reservations within luxury, boutique, or heritage hospitalityStrong network within inbound travel trade and DMC ecosystemDeep understanding of international inbound tourism markets and buyer behaviourStrong communication, negotiation, and stakeholder management skillsProficiency in PMS/CRS systems and OTA managementCandidates should preferably be based out of DelhiImportant NoteCandidates from inbound travel trade backgrounds will be strongly preferredCandidates from domestic travel trade or outbound travel trade backgrounds will not be suitable for this role Interested candidates can share their profiles at:jobs@thepeopleorder.com

Job Role OverviewA Travel Operations Manager is responsible for managing the end-to-end operations of a travel company, including travel bookings, tour package management, vendor coordination, customer service, and team supervision. The role ensures smooth travel operations and high customer satisfaction.Key ResponsibilitiesOverall Travel Operations Management Manage day-to-day operations of domestic and international travel services. Coordinate between sales team, vendors, and customers. Monitor travel bookings and ensure timely confirmations.Tour Package Planning Design and manage domestic and international tour packages. Coordinate with hotels, airlines, transport providers, and tour guides. Ensure competitive pricing and attractive travel packages.Booking & Reservation Management Handle bookings for flights, hotels, holiday packages, and transportation. Ensure accuracy in reservation systems and booking confirmations.Vendor & Supplier Coordination Develop relationships with airlines, hotels, transport vendors, and tourism partners. Negotiate pricing and contracts with suppliers. Maintain quality service and cost efficiency.Customer Service Management Handle customer inquiries, complaints, and special travel requests. Ensure high customer satisfaction and service quality. Provide travel guidance and support to clients.Team Supervision Supervise reservation staff, travel consultants, and support teams. Train team members on booking systems and travel procedures. Monitor staff performance and productivity.Documentation & Compliance Assist with visa documentation, travel insurance, and passport requirements. Ensure compliance with travel regulations and policies.Financial & Reporting Responsibilities Monitor travel booking revenue and operational costs. Prepare monthly operations and sales reports. Ensure proper billing, invoicing, and payment follow-ups.Crisis & Issue Management Handle travel disruptions such as flight cancellations or hotel issues. Provide quick solutions and maintain customer support during emergencies.Business Development Support Support sales team in developing new travel packages. Identify new destinations and travel trends. Improve services to support business growth.Required Skills Strong knowledge of travel operations and tourism industry Experience with GDS systems such as Amadeus, Galileo, or Sabre Vendor negotiation skills Customer service orientation Team leadership and management Strong problem-solving ability

Key ResponsibilitiesIncoming leads par call & WhatsApp follow-upCustomer ki requirement samajhkar product / package explain karnaPrice, offers aur terms clearly samjhanaSales close karna aur payment follow-upCRM / Excel me customer data update karnaDaily calling & sales report submit karnaOld clients se repeat business lana

As a Transport Manager, you will be responsible for overseeing and managing all transportation activities within the company. This includes coordinating with drivers, scheduling vehicle maintenance, and ensuring compliance with transportation regulations.Key responsibilities include managing the transportation budget to optimize costs, coordinating the movement of goods from suppliers to customers efficiently, and implementing safety protocols to ensure the well-being of drivers and goods.You will also be required to liaise with vendors and negotiate contracts for transportation services, monitor driver performance and behavior, and analyze transportation data to make informed decisions for improvement.The ideal candidate for this role should have a minimum of 3-4 years of experience in a transportation management role, a graduate degree, and expertise in logistics and supply chain management. Strong communication and organizational skills are essential, along with the ability to problem solve and make quick decisions in a fast-paced environment. A proactive and detail-oriented approach to work is also highly desirable.

Operation Executive For MNC Travel company in Sector 53,Gurgaon1. To make calls to the agent2. To generate new queries from the agent3. To make a new agent registration on the booking portal4. To get booking confirmation/ reconfirmation from the hotel/ agent partnersJob Qualification1. Candidate should be minimum graduate preferably from Tourism background2. Should be well conversant in Hindi and English3. Should be quick and good troubleshooter in resolving the matter4. Should know operational nitty-gritty for smooth and hassle free operational work5. Should be confident speaker and pleasing personalitySatish kohli

As a Transport Manager, you will be responsible for overseeing the transportation operations within the company. Key responsibilities include managing a fleet of vehicles, coordinating logistics and routes, ensuring compliance with safety regulations, and optimizing transportation costs. Additionally, you will be in charge of scheduling and supervising drivers, conducting performance evaluations, and resolving any issues that may arise during transportation operations.The ideal candidate should have a minimum of 1-5 years of experience in a similar role, a graduate degree, and a strong understanding of transportation regulations and best practices. Strong communication and organizational skills are essential for effectively coordinating transportation activities. The ability to problem-solve and make quick decisions in a fast-paced environment is crucial for success in this role. A proactive attitude, attention to detail, and the ability to work under pressure are key qualities that will make you a successful Transport Manager.

Hiring for 1 Office Secretary Job in Noida for Freshers,Required Educational Qualification is : B.A, B.B.A, B.Com, B.Sc, Other Bachelor Degree, Chartered Accountant, Company Secretary, I.C.W.A with Good knowledge in Good Communication Skills, Microsoft Excel, Letter Drafting, MS Office Word, Listing Agreement, Outlook, Travel Arrangements, Management Skills, Microsoft Office, Office Operation, Secretarial Skills etc.

Post : Executive Assistant - MaleJob Location: Binola Distt Gurugram HaryanaCompany: Tanox Metachem Limitedreporting to Managing Director.Proficiency in MS word , MS ExcelDrafting reply to partiesRequired Candidate profileMust be having good communication skill,Fluency in English SpeakingCapable of handling day to day follow up matters,Capable of making MIS reportCoordination with different department

Were seeking a dynamic and strategic Area Manager to join our vibrant, entrepreneurial coffee brandand oversee multiple locations. In this role, youll drive operational excellence across the region, mentorand develop caf managers, and ensure a consistently exceptional customer experience. If youre aresults-driven leader who thrives in a fast-paced, multi-unit environment and is excited to drive regionalgrowth, wed love to connect with you!Job Overview:The Area Manager is responsible for overseeing the operations, performance, and profitability of multiplecoffee shop locations within a designated area. This role involves managing store managers, ensuring highstandards of customer service, driving sales growth, and maintaining operational excellence. The AreaManager will also be responsible for staff training, maintaining quality control, and ensuring compliancewith company policies and standards.Key Responsibilities:1. Operations Management:o Oversee daily operations across multiple coffee shop locations to ensure smoothfunctioning and high service standards.o Conduct regular store visits to assess performance, identify areas of improvement, andensure consistency.o Ensure all stores adhere to health and safety regulations, food safety guidelines, andcompany policies.o Monitor the operational efficiency of each store, addressing any issues related to staffing,equipment, or customer service.2. Team Leadership & Development:o Manage and support Store Managers to ensure effective leadership at the store level.o Assist in hiring, training, and development of Store Managers and staff to meet thecompanys standards.o Provide coaching and mentoring to Store Managers, setting clear expectations forperformance and growth.o Conduct regular performance evaluations and identify areas for development orimprovement.3. Sales & Profitability:o Drive sales growth across all coffee shop locations by implementing strategic plans andpromotional activities.o Monitor sales performance and identify trends, ensuring that each store meets its salestargets and profit margins.o Work with Store Managers to optimize store layouts, product offerings, and pricingstrategies.o Control costs related to labor, inventory, and operations to maximize profitability.4. Customer Service Excellence:o Ensure all locations provide exceptional customer service, consistent product quality, anda welcoming atmosphere.o Address customer complaints or concerns that cannot be resolved at the store level.o Monitor customer feedback and implement changes to improve the customer experience.5. Inventory & Supply Chain Management:o Ensure that each store is adequately stocked with coffee beans, ingredients, and supplieswithout overstocking.o Manage vendor relationships and work with Store Managers to place orders, control stocklevels, and reduce waste.o Track inventory levels and resolve any supply chain issues promptly.6. Financial & Reporting Responsibilities:o Review and analyze financial reports, including sales, labor, and expense reports, toidentify areas for improvement.o Prepare and present performance reports to senior management, outlining key metricsand action plans.o Manage budgets and ensure financial compliance for all locations within the assignedarea.7. Marketing & Community Engagement:o Oversee and support the implementation of local store marketing efforts to drive foottraffic and brand awareness.o Work with the marketing team to ensure that each location is aligned with the companysbranding and promotional efforts.o Build relationships within the community and foster partnerships that enhance thebrands visibility and reputation.8. Compliance & Quality Control:o Ensure that all stores comply with company policies, procedures, and quality standards.o Conduct regular audits of store operations, including cleanliness, product consistency, andadherence to safety guidelines.o Ensure stores are properly licensed and operating within legal and regulatory guidelines.Key Qualifications: Proven experience as an Area Manager, District Manager, or similar multi-store leadership role inthe food and beverage or retail industry. Strong leadership skills with the ability to manage and inspire a team. Excellent problem-solving, organizational, and decision-making abilities. Ability to analyze financial data, manage budgets, and drive sales performance. Strong understanding of operational procedures, inventory management, and customer servicebest practices. Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.Preferred Skills: Experience in the coffee shop industry is a strong plus. Proficiency in POS systems, financial reporting tools, and inventory management software. Strong communication skills, both written and verbal. Ability to foster strong relationships with internal and external stakeholders.Work Schedule: Full-time role, requiring flexibility in schedule, including weekends, holidays, and travel betweenstore locations.

Responsibilities: Conduct outbound and inbound calls to prospective clients to introduce the companys products and services. Understand client requirements and provide accurate information to support decision-making. Coordinate with the sales team by scheduling meetings and ensuring proper lead handover. Perform regular follow-ups with potential clients to nurture leads and maintain relationships. Maintain and update customer databases, call records, and activity trackers. Support marketing initiatives and promotional campaigns through telecalling and lead qualification. Participate in training programs to gain exposure to sales processes, client interaction, and business development strategies.Requirements: Graduation/MBA/BBA/Hotel Management or any other graduation. 0-3 years of work experience (freshers encouraged to apply) Proficiency in Telugu & English. Excellent communication, interpersonal, and presentation skills Positive, adaptable, and eager to learnPerks & Benefits: Structured training with mentorship from senior professionals Competitive stipend + performance-based incentives Career growth into client relations, operations management, or business development rolesJoining: Immediate

We are seeking a dynamic and detail-oriented Tourism and Travel Consultant to assist clients in planning and organizing their travel itineraries. The ideal candidate will have a deep knowledge of travel destinations, excellent communication skills, and a commitment to providing exceptional service.

* Operations Executives : Coordinate with our ground handling staff in Port Blair & Ferry operators to ensure smooth execution of service.Liaise with the back office team to ensure all vouchers, invoices and logistics are in order.Assist in handling last minute changes, cancellations and emergency situations.

A Receptionist plays a vital role in the smooth operation of an office by managing various administrative tasks and providing excellent customer service to visitors and clients. Responsibilities include greeting visitors, answering and directing phone calls, handling inquiries, scheduling appointments, managing calendars, data entry, administrative support, mail distribution, filing systems, record keeping, supply ordering, inventory management, switchboard operation, appointment setting, meeting coordination, travel arrangements, expense reports, and billing.

ob Summary:We are looking for an experienced and proactive MICE Operations Manager to support the execution of corporate travel and events, manage pre- and post-event documentation, coordinate with vendors, and ensure financial and operational goals are achieved. The MICE Operations Manager plays a key role in maintaining timelines, budgets,and service quality.Key Responsibilities:Timely Reverts:Respond promptly to client servicing or sales queries as per committed timelines to ensure smooth coordinationand trust.Documentation Accuracy:Maintain 100% accuracy in all travel and event-related documents, including tickets, itineraries, rooming lists, and visa forms, ensuring zero rework or client escalations.Follow Checklist:Ensure 95% of the pre-event checklist is completed at least one day prior to the event, covering all operational essentials.Client Satisfaction:Capture video feedback from at least 50% of group participants, secure 30% Google reviews, and obtain at least one formal feedback on company letterhead per major event.Weekly Review Meeting :Lead and participate in weekly review meetings to present project updates, operational challenges, closure status, and process improvements in a timely and structured manner.

We are looking for 1 EA TO MD Post in Ludhiana, with deep knowledge in Time Management, Travel Arrangements, Meeting Organizer, Vendor Negotiation, Daily Operations, Problem Solving, Telephone Handling and Required Educational Qualification is : B.A

Key Responsibilities:Awareness and Onboarding:Visiting MSME units to create awareness about the ZED scheme and onboard eligible businesses.Guidance and Support:Assisting MSMEs with UDYAM and ZED portal registration, and providing support throughout the certification process.Documentation and Compliance:Collecting necessary data, photographs, and documents, and ensuring compliance with ZED Bronze-level criteria (including health, safety, environment, and quality).Portal Management:Uploading inspection findings, photos, and reports on the ZED portal, and ensuring timely closure of Non-Conformities (NCs).Coordination and Communication:Coordinating with the backend team and other stakeholders to resolve issues and ensure smooth certification.Record Keeping:Maintaining proper records of visited, certified, and pending units.Implementation and Assessment:Conducting on-site visits to MSME units, offering hands-on assistance, and preparing them for successful certification audits.Quality, Safety, and Environmental Practices:Collaborating with businesses to implement and embed robust quality, safety, and environmental management practices.ZED Mobile Application:Ensuring accurate and timely utilization of the ZED mobile application for documentation and reporting.

Job Openings for 2 Office Boy Jobs for Freshers in Thane, Thane West, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Field Operations, Travel, General Office Management, Office Work, Filing, Time Management, Quick Learner, Basic Computer Skills etc.

Oversee and manage day-to-day operations of the travel agency.Ensure smooth coordination between departments to achieve operational efficiency.Monitor budgets, schedules, and vendor performance.Resolve operational challenges quickly and effectively.

Sales & Marketing Executive NVOCC OperationsJob Summary:We are looking for a dynamic and results-driven Sales & Marketing Executive to join our team. The ideal candidate will have experience in the NVOCC (Non-Vessel Operating Common Carrier) industry, focusing on business development, customer relationship management, and market expansion. This role requires strong communication, negotiation, and analytical skills to drive sales and increase brand visibility.Key Responsibilities:Sales & Business Development: Develop and implement sales strategies to expand the companys NVOCC business. Identify new business opportunities and maintain strong relationships with freight forwarders, shippers, and consignees. Generate leads, negotiate contracts, and close deals to achieve sales targets. Conduct market research to analyze trends, customer needs, and competitor activities. Work closely with overseas agents and partners to develop global trade lanes.Marketing & Branding: Plan and execute marketing campaigns to promote company services. Maintain and enhance brand presence through digital marketing, trade shows, and networking events. Develop marketing materials, presentations, and social media content. Collaborate with internal teams to improve service offerings based on customer feedback and market demand.Customer Relationship Management: Build and maintain strong relationships with existing and potential customers. Provide excellent customer service and ensure prompt resolution of customer issues. Develop customized solutions based on customer needs and service capabilities. Conduct regular client meetings and visits to strengthen business partnerships.Reporting & Analysis: Prepare sales reports, forecasts, and market analysis for management review. Monitor and evaluate sales performance to ensure business growth. Provide insights on pricing strategies and competitive positioning.Requirements: Bachelors degree in Business, Marketing, Logistics, or a related field. Minimum 2-5 years of experience in sales & marketing within the NVOCC/Freight Forwarding industry. Strong understanding of international shipping, container logistics, and trade lanes. Excellent negotiation, communication, and interpersonal skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office and CRM tools. Willingness to travel as required.Preferred Qualifications: Existing client base in the freight forwarding or shipping industry. Knowledge of Incoterms, international trade regulations, and shipping documentation. Experience working with overseas agents and partners.

Sr. Operation Executive For MNC Travel company in Sector 53,GurgramJob Profile1. To handle Back end operation work..2. To Coordinate with vendors for arranging vouchers and other travel documents to be sharedwith the guest3. To Coordinate with the agents and update them about voucher status and other traveldocuments4. To Coordinate with guest and agents during ongoing tours for any booking relatedmatter.5. To Work on targets and help in achieving those no6. To help in getting repeat agency business through high client satisfaction ratioJob Qualification1. Candidate should be minimum graduate preferably from Tourism background2. Should be well conversant in Hindi and English3. Should have worked in B2b Travel market preferably with European DMC company4. Should have minimum of 3 Years in the field5. Should be quick and good troubleshooter in resolving the matter6. Should know operational nitty-gritty for smooth and hassle free operational work7. Should be target oriented and go getter person8. Should be confident speaker and pleasing personalitySatish kohlicapitalplacement02@gmail.comP- 9891750342 WhatsApp- 7895263093

Job Description:-i) ITI / Diploma holder in mechanical trade.ii) Experience of 2-4 years of working in a company undertaking machining operations like grinding , Milling and working in a Machine shop, should be experience to operate machines and handle the measuring instruments etc.iii) Candidate should have a good personality, as he will be a part of our execution team for overseas projects.iv) Candidates with the passport will be preferred.