Mice Operations Manager - Delhi

ob Summary:

We are looking for an experienced and proactive MICE Operations Manager to support the execution of corporate travel and events, manage pre- and post-event documentation, coordinate with vendors, and ensure financial and operational goals are achieved. The MICE Operations Manager plays a key role in maintaining timelines, budgets,

and service quality.

Key Responsibilities:

Timely Reverts:

Respond promptly to client servicing or sales queries as per committed timelines to ensure smooth coordination

and trust.

Documentation Accuracy:

Maintain 100% accuracy in all travel and event-related documents, including tickets, itineraries, rooming lists, and visa forms, ensuring zero rework or client escalations.

Follow Checklist:

Ensure 95% of the pre-event checklist is completed at least one day prior to the event, covering all operational essentials.

Client Satisfaction:

Capture video feedback from at least 50% of group participants, secure 30% Google reviews, and obtain at least one formal feedback on company letterhead per major event.

Weekly Review Meeting :

Lead and participate in weekly review meetings to present project updates, operational challenges, closure status, and process improvements in a timely and structured manner.

• Experience

  5 - 8 Years

• No. of Openings

  2

• Education

  Graduate (B.A, B.Arch, B.B.A, B.Com, B.Ed, BHM, B.Tech/B.E)

• Role

  MICE Operations Manager

• Industry Type

  Travel / Tourism

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Delhi