ob summary:
we are looking for an experienced and proactive mice operations manager to support the execution of corporate travel and events, manage pre- and post-event documentation, coordinate with vendors, and ensure financial and operational goals are achieved. the mice operations manager plays a key role in maintaining timelines, budgets,
and service quality.
key responsibilities:
timely reverts:
respond promptly to client servicing or sales queries as per committed timelines to ensure smooth coordination
and trust.
documentation accuracy:
maintain 100% accuracy in all travel and event-related documents, including tickets, itineraries, rooming lists, and visa forms, ensuring zero rework or client escalations.
follow checklist:
ensure 95% of the pre-event checklist is completed at least one day prior to the event, covering all operational essentials.
client satisfaction:
capture video feedback from at least 50% of group participants, secure 30% google reviews, and obtain at least one formal feedback on company letterhead per major event.
weekly review meeting :
lead and participate in weekly review meetings to present project updates, operational challenges, closure status, and process improvements in a timely and structured manner.
Experience
5 - 8 Years
No. of Openings
2
Education
B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.E
Role
MICE Operations Manager
Industry Type
Travel / Tourism
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Delhi