Ticket Support Executive Jobs

We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.

Key Responsibilities:1. Respond to customer inquiries: Answer customer queries and provide support regarding ticket purchases, cancellations, and other related issues.2. Resolve customer complaints: Address and resolve customer complaints in a timely and professional manner to ensure customer satisfaction.3. Process ticket orders: Assist customers in booking tickets, processing payments, and issuing tickets for events or travel.4. Coordinate with internal teams: Collaborate with other departments to ensure smooth ticketing operations and resolve complex customer issues.5. Maintain accurate records: Keep detailed records of customer interactions, transactions, and issues for future reference and analysis.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and internal teams, both verbally and in writing.2. Customer service orientation: A focus on providing excellent customer service and resolving customer issues with empathy and professionalism.3. Attention to detail: Ability to accurately process and record ticket orders, payments, and customer information.4. Problem-solving skills: Capable of analyzing customer concerns and finding effective solutions to meet their needs.5. Ability to work under pressure: Ability to handle high volumes of customer inquiries and resolve issues promptly in a fast-paced environment.

Job Title: Ticket Support ExecutiveCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring Ticket Support Executives for IGI Airport, New Delhi. This role is ideal for freshers who want to start their career in the aviation and ticketing sector.Key Responsibilities:Assist passengers with ticket booking and reservationsHandle ticket cancellations, rescheduling, and modificationsProvide fare details and travel information to customersManage customer queries related to tickets and flightsEnsure accurate data entry and maintain recordsCoordinate with airlines and internal teamsRequired Skills:Good communication skillsBasic computer knowledgeCustomer handling and problem-solving skillsAttention to detailPositive attitude and willingness to learnInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027contact person : 7982271981

We are looking for a diligent and enthusiastic Ticket Support Executive to join our team in Kolkata. This entry-level position is ideal for individuals eager to start a career in customer service.Key Responsibilities:- **Customer Support**: Assist customers by responding to inquiries and resolving issues via ticketing systems, ensuring a positive experience.- **Issue Tracking**: Monitor and document customer concerns, categorizing tickets to identify trends and frequent issues, which helps improve service quality.- **Collaboration**: Work closely with other team members and departments to communicate customer feedback and escalate complex issues when necessary.- **Follow-Up**: Ensure timely follow-up on outstanding tickets to guarantee that customer queries are addressed promptly and effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and demonstrate a strong willingness to learn. We expect applicants to possess good communication skills, both written and verbal, to engage effectively with customers. Basic computer knowledge is essential to navigate support tools and document issues. A patient and empathetic approach towards customers is critical, as is the ability to work collaboratively in a team environment. Ideal candidates should exhibit problem-solving skills and maintain a positive attitude even in challenging situations. Flexibility and punctuality are also important for achieving team goals and meeting customer expectations.

We are seeking a motivated and detail-oriented Ticket Support Executive to join our team in Patna. In this role, you will assist customers with their inquiries and provide support to ensure a smooth ticketing experience.Key Responsibilities:- **Customer Assistance**: Respond to customer inquiries about ticket bookings, cancellations, and changes. You will guide them through the ticketing process and resolve any issues they encounter.- **Issue Resolution**: Identify and troubleshoot problems that customers may face. Your goal will be to provide effective solutions promptly, ensuring customer satisfaction.- **Record Keeping**: Maintain accurate records of customer interactions and transactions. This information will help track issues and improve our service quality.- **Team Collaboration**: Work closely with other team members to share insights and improve ticket support processes. Regular teamwork ensures that we deliver the best service to our customers.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, with the ability to converse clearly and courteously. A basic understanding of ticketing systems or customer support software is beneficial but not mandatory. Attention to detail and a proactive attitude are essential for success in this role. Flexibility and a willingness to learn will also help you thrive as you start your career in ticket support. Candidates should have completed at least the 10th grade and should be comfortable working in an office environment.

We are seeking a dedicated Ticket Support Executive to join our team in Ranchi. This entry-level position is ideal for recent graduates or individuals with up to one year of experience in customer service. The role involves assisting customers with their inquiries and ensuring a smooth ticket resolution process.Key Responsibilities:1. **Customer Assistance**: Respond promptly to customer inquiries via ticketing systems, ensuring clear communication and understanding of their needs.2. **Issue Resolution**: Investigate and resolve technical issues raised by customers, coordinating with relevant teams as necessary to provide effective solutions.3. **Documentation**: Maintain accurate records of customer interactions and support tickets, updating information as needed to reflect progress and resolutions.4. **Feedback Collection**: Gather customer feedback on the support process and suggest improvements to enhance the overall customer experience.5. **Team Collaboration**: Work closely with other team members to share knowledge, improve processes, and ensure consistent support delivery.Required Skills and Expectations:Candidates should have completed their 12th grade education and possess strong communication skills. An ability to troubleshoot basic issues and a willingness to learn new systems are essential. A good understanding of customer service principles will be beneficial. We expect a positive attitude, attention to detail, and a commitment to helping customers. The ideal candidate should be able to work efficiently in an office environment, embracing collaboration and teamwork.

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

Job Title: Travel Desk AssistantLocation: Vasant KunjExperience: 1-2 YearsJob Type: Full-timeRole Summary:Were looking for a Travel Desk Assistant with hands-on experience in travel systems like Amadeus, Excel, and travel portals. The role involves coordinating with hotels, managing bookings, negotiating rates, and handling customer queries.Key Responsibilities: Amadeus & Portals: Manage bookings for flights, hotels, and transportation. Hotel Coordination: Work with hotels to secure competitive pricing and promotional rates. Excel Reporting: Track bookings, expenses, and generate reports. Customer Support: Handle travel-related calls, bookings, and changes. Vendor Management: Build relationships with travel providers and negotiate rates.Requirements: Experience: 1-2 years in travel coordination or a similar role. Skills: Proficient in Amadeus, travel portals, and Excel. Communication: Strong verbal and written communication skills. Organized: Attention to detail and ability to multitask.

Job Summary:The Air Ticketing Executive is responsible for handling all aspects of air travel arrangements for customers. This includes flight booking, ticket issuance, fare calculation, itinerary planning, cancellations, rescheduling, and providing exceptional customer service. The role requires excellent knowledge of global distribution systems (GDS) such as Amadeus, Galileo, or Sabre, and strong communication and organizational skills.Key Responsibilities:Flight Bookings & TicketingBook domestic and international flight tickets for individual and corporate clients.Issue, reissue, and cancel tickets as per airline policies.Process refunds, exchanges, and changes in travel itineraries.Customer ServiceProvide professional assistance to clients regarding flight schedules, seat availability, fares, and travel regulations.Handle customer inquiries via phone, email, and in person.Maintain a high level of customer satisfaction through prompt and accurate service.Fare Management & DocumentationCalculate fares, taxes, and ensure the correct application of airline and IATA rules.Prepare itineraries, invoices, and travel vouchers accurately.Maintain records of bookings, payments, and ticket information.Coordination & LiaisonCoordinate with airlines, travel partners, and other departments for smooth operations.Inform passengers about visa requirements, travel insurance, and baggage policies.Ensure timely follow-up with clients for confirmations and payments.Administrative & ReportingMaintain updated databases for clients and flight schedules.Generate daily/weekly/monthly sales reports for management.Assist in developing promotional travel offers when required.Required Skills & Competencies:Strong knowledge of airline reservation systems (Amadeus, Galileo, Sabre, etc.)Excellent verbal and written communication skills.Strong customer service orientation and problem-solving ability.Attention to detail and accuracy in data entry.Ability to multitask and work under pressure.Good computer literacy (MS Office, email, online portals).Familiarity with IATA/airline fare rules and travel regulations.Educational Qualification:Bachelors degree in Travel & Tourism, Aviation, or Hospitality Management (preferred).Diploma or certification in Air Ticketing / GDS / IATA from a recognized institute.Experience:03 years for entry-level positions.35 years for senior or corporate ticketing executive roles.Work Environment:Office-based role, occasionally requiring extended hours during peak seasons.Interaction with clients, travel agents, and airline representatives.

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

Hiring for 23 Ticket Support Executive Jobs in Guwahati, Tezpur, Sonitpur, Goalpara, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Communication, Time Management etc.

We are looking for 910 Ticket Support Executive Posts in Delhi NCR,Gurgaon,Amritsar,Jaipur,Chandigarh,Lucknow,Prayagraj,Dehradun,Bhopal,Indore, with deep knowledge in Ticket Booking,Ticket Checking Staff,Ticket Support Executive and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc

Required perfection on GDS Galileo Manual command .Minimum 1 year experience required on Galileo Manual Commands.

As a Ticket Support Executive in Kolkata, You Will Be Responsible for Handling Air Ticketing, Airport Operations, Ticket Booking, Reservations, and Ground Operations. You Will Need to have Strong Communication Skills to Assist Customers with Their Travel Needs and Ensure a Smooth Travel Experience. the Role Requires a 12th Pass Qualification and 0-1 Years of Experience in the Field. You Will Be Working Full-time from the Office, So Punctuality and Dedication are Essential to Excel in this Position.

Job Descriptionthe air ticketing agent is responsible for handling all aspects of air travel bookings and ensuring a seamless and efficient experience for clients. this includes gathering customer information, booking flights, issuing tickets, processing payments, and providing customer service before, during, and after travel.key responsibilities of an air ticketing agent include:1. booking and issuing airline tickets for clients based on their travel needs and preferences2. providing information on flight schedules, routes, and airfares.

We are looking for 34 DIRECT HIRING IN PASSPORT CHECKING STAFF FOR AIRPORT Posts in Kolkata, Gulbarga, Belagavi, Thrissur, Rajahmundry, Kannur, Nashik, Rajkot, Mysore, with deep knowledge in Ground Operation, Ticket Booking, Ticket Support Executive, Ticket Checking Staff, Air Ticketing, Ground Staff, Airport Representative, freshers, 12th Pass, admin, Back Office Processing and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management

Job Openings for 976 Voice Process Executive Jobs for Freshers in Delhi,Gurgaon,Faridabad,Jaipur,Chandigarh,Lucknow,Kanpur,Amritsar,Gwalior,Indore, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Outbound Calling,Domestic BPO,Voice Process,International BPO,BPO Non Voice,BPO Sales,Inbound Voice Process,Voice Support,International Voice,Inbound Calling,BPO Voice,Basic Computer Skills,BPO,Ticket Booking,Ticket Support Executive etc.

Job Openings for 58 Ticket Support Executive Jobs for Freshers in Delhi/NCR,Lucknow, Uttar Pradesh,Kanpur, Uttar Pradesh,Jaipur, Rajasthan,Uttar Pradesh,Ticketing Manager,Ticketing Counter Staff, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BHM, B.Sc, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Sc with Good knowledge in Ticketing Manager,Ticketing Counter Staff etc.

As an Airport Ticketing Executive, your responsibilities will include processing airline tickets, checking passports, providing excellent guest relations, supporting ticketing activities, and assisting passengers with ticket verification. To excel in this role, you should possess strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. You must also have excellent customer service skills and be able to handle stressful situations with professionalism and a positive attitude.

Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed

We have vacant of 35 Hiring For Human Resource Executive Jobs in Bangalore, Mumbai, Ahmedabad, Shirdi Ahmednagar, Aurangabad, Tiruchirappalli/Trichy, Salem, Mysore, Tirupati, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.B.A/PGDM Skill Human Resource, Admin, Back Office Sales, Data Entry, Sales, Marketing, Key Accounts, Financial Control, Ground Staff, Ticket Checking Staff, Ticket Support Executive, Airport Cargo etc.

A Ticket Support Executive handles customer inquiries, bookings, and service issues via phone, email, or ticketing systems (e.g., travel or IT). They process reservations, solve problems, and manage cancellations, ensuring high customer satisfaction, accurate data entry, and compliance with company policies, usually working in fast-paced environments.

A ticketing officer's job is to help customers plan their trips by providing information, making reservations, and selling tickets:Provide information: Answer questions about travel arrangements, such as routes, schedules, fares, and travel policiesMake reservations: Confirm reservations and make other arrangements, such as car bookingsSell tickets: Calculate expenses and sell tickets to passengersHandle customer inquiries: Resolve ticketing issues and handle customer complaintsMaintain records: Keep accurate records of transactions and customer interactionsCoordinate with others: Collaborate with team members to improve the ticketing processRe-book tickets: Re-book tickets and other arrangements if passengers change their schedulesTicketing officers may work for airlines, bus companies, railroads, or cruise lines. They may use computers to help speed up the process.

We are looking for 25 Ticket Support Executive Posts in Imphal, with deep knowledge in Good Communication and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, B.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree

We have vacant of 10 Domestic Ticketing Executive Jobs in Haflong, Dima Hasao, for Freshers Educational Qualification : Higher Secondary Skill handles all aspects of domestic air ticket sales, including issuing, reissuing, and canceling tickets, managing reservations, providing customer support, and ensuring compliance with airline rules. etc.