Technical Services Job Vacancies in Thane

sales / customer service

Assembly installation, commissioning service of equipment for processing of packaging of milk ice-cream and other dairy products. Diagnose repair mechanical, electrical and last rumination issue faced by customer. Throughout diagnosis of equipment supplied and provide recommend solution to resolve challenges. Provide training and explain Dos & Donts and telephonic support to our customers. Implements solutions to minimize/ eliminate downtime of machines. Ensure customer satisfaction with minimize zero wastage of product and packing material. Ensure minimum consumption of spaces and smooth functioning of machines. Assist Service Head and prepare reports on regular basis after final inspections. Provide support to all total productive maintenance programs and design all Machine manufacturing processes and appropriate schedules. Taking Trial before dispatching Machine. Give valuable suggestions for getting improvement in our machine Completing preventive maintenance and field modification. Follow all rules & regulation of company. Extensive Travelling Throughout India & Abroad

To market multiple products individually in property, Chemicals, and Solar products, Executives and Engineers will be preferred

Key Responsibilities:Technical Leadership:Define and execute the technical strategy and roadmap for the company.Lead the design, development, and deployment of web and software applications.Team Building and Management:Recruit, mentor, and manage a high-performing technical team.Foster a collaborative and innovative team culture.Product Development:Oversee the entire software development lifecycle, from ideation to deployment and maintenance.Collaborate with other co-founders and stakeholders to define product requirements and features.Architecture and Design:Architect scalable and robust software solutions that align with business objectives.Ensure best practices in coding, testing, and deployment.Technology Evaluation:Stay updated with industry trends, emerging technologies, and best practices.Evaluate and implement new technologies and tools to enhance development processes.

Sales & Marketing Coordinator Job Description Reporting to the Sales & Marketing Manager, the Sales and Marketing Coordinator is responsible for supporting the Sales Team by providing administrative support and managing enquiries from distributors and end users and providing marketing communication support to the Product Managers Duties and Responsibilities Responsible for day to day sales enquiries from distributors part numbers, prices, literature, tender support, etc. Responsibility for products in territories to be defined. Manage and record all sales enquiries via CRM Customer account creation and update via CRM Liaise with logistics/ order desk to ensure equipment for supporting events such as seminars, exhibitions and trade shows is in place. Assist in production of sales and marketing literature and maintain literature store. Assist with marketing plan provided by product managers e. g website, SEO, social media, advertising, PR distribution General support to sales team as required, travel cover etc. Occasional travel may be required. Person Specification Good time management and planning skills Good interpersonal and presentation skills Excellent written and verbal communication skills are essential Able to meet multiple project deadlines and demonstrate good attention to detail Experience in communicating multi-culturally Able to demonstrate an understanding of the needs of the customer Able to work individually as well as part of a team Ability to meet deadlines with minimal supervision

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

Requirement for Service Desk Engineer for the location of Thane.1. Ticket assigning and follow-up2. Pulling reports in Excel.3. Email communication4. Good spoken English is mandate.

Hiring for 2 Technical Service Engineer Jobs in Thane for Freshers,Required Educational Qualification is : Diploma, B.Tech/B.E with Good knowledge in Analytical etc.

Candidate to be diploma in electronics and telecommunication and /or Degree Engineer in Electronics and Telecommunication. Minimum one to 2 years of experience is required in Customer service job in service industry. Job profile includes Service of Barcode Printers, service of scanners, Customer Support, Customer visit, Filed tour, AMC, support service, inhouse record keeping, should be good in English language, smart and outspoken. Should be willing to travel to different customers place. Candidates who can join immediately need apply. Candidates from Thane and suburbs are preferred.

Role: Customer Service Representative Voice ProcessRole Designation: Senior Process AssociatesShifts: 24X7 environment and night shiftsLocation: Mumbai and ThaneExperience: 1-3 YearsThe Job Role and ResponsibilitiesThe primary responsibilities of a Customer Service Executive would be: Manage large amounts of incoming calls Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts.Competencies and Skills Required Proven customer support experience or experience as a client service representative Excellent communications skills Ability to listen and active problem-solving skillsGood interpersonal skillsRequired Education and Work Experience Full-time graduate or UndergraduateCustomer service experience in an international call center setting for a minimum of 12 months.

QULIFICATION:GRADUATE IN IT /CS/B.TECH /BE(COMPUTERS)EXPRIENCE:6 MONTHS IN INTERNATIONAL BPO WITH TECHNICAL SUPPORTSKILLS REQUIRED:EXCELLENT COMMUNICAITON SKILLSSALARY :22,400.00LOCATION:MALADimmediate joining!!