Job Title: Service Manager
Location: Udaipur
Experience: 5 to 10 years
Roles & Responsibilities :
1 Manage daily operations of EV service workshop
2 Ensure timely servicing, diagnostics, and repairs
3 Maintain service quality and monitor turnaround time (TAT)
4 Supervise and lead technicians and service staff
5 Train team on EV technology and safety protocols
6 Conduct performance reviews
7 Ensure high customer satisfaction during service visits
8 Handle and resolve customer complaints
9 Oversee EV repairs (battery, motor, charging, electronics)
10 Ensure safety while handling high-voltage systems
Skills & Qualifications :
1 Diploma / Bachelor’s degree in Mechanical Engineering, Automobile Engineering, or related field
2 Strong knowledge of automotive and EV systems
3 Team leadership and workshop management
4 Problem-solving and technical diagnostic skills
5 Customer service and conflict resolution
6 Inventory and spare parts management
7 Knowledge of safety standards for high-voltage EV systems