Technical Services Officer (Fresher)

We are looking for a motivated Technical Service Officer to join our team in Nashik. This entry-level role is ideal for candidates with a diploma and a strong interest in technical services.

**Key Responsibilities:**

- **Technical Support:** Provide assistance to customers on product usage and troubleshoot technical issues, ensuring they receive the necessary help promptly.

- **Product Testing:** Conduct tests on various products to ensure they meet quality standards and report any defects or improvements needed.

- **Documentation:** Maintain accurate records of customer interactions, technical solutions provided, and product performance to ensure a reliable database of information.

- **Field Visits:** Occasionally visit customer sites to perform installations or provide on-site assistance, enhancing customer satisfaction through direct support.

- **Collaboration:** Work closely with other team members and departments to resolve complex issues and improve service delivery, promoting teamwork.

**Required Skills and Expectations:**

- **Technical Knowledge:** A basic understanding of technical concepts related to the products offered is essential to effectively assist customers.

- **Problem-Solving Skills:** Ability to analyze issues and come up with logical solutions quickly will be important in this role.

- **Communication Skills:** Strong verbal and written communication skills are necessary for clear interaction with customers and team members.

- **Adaptability:** Willingness to learn and adapt to new technologies and processes as they evolve is crucial.

- **Team Player:** Ability to work well in a team environment while also being capable of taking initiative when needed.

Candidates should be proactive, eager to learn, and have a positive attitude towards customer service.

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Diploma (Chemical, Engineering)

• Role

  Technical Service Officer

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik