• 3 + years of experience in applications support and operations is required• Prefer Unix commands, Unix/Linux server operating system knowledge• Carry out daily operations assigned for the department to comply with the company’s standards.• Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.• Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.• Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.• Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement