• 3 + years of experience in applications support and operations is required
• Prefer Unix commands, Unix/Linux server operating system knowledge
• Carry out daily operations assigned for the department to comply with the company’s standards.
• Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.
• Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.
• Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement