Support Engineer Job Vacancies in Raigad

Proficient in providing end-user support for various devices such as PCs, laptops, and mobile devices, with troubleshooting operating systems including XP, Vista, Windows 7, and Windows 10. installing and troubleshooting mail clients. Well-versed in handling various applications such as MS Office, Acrobat Reader, Experienced in managing desktops, laptops, and network printers. Good communication skills for effective interaction with users.

- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals

We are Hiring for Client site.Position - System Engineer L1Location - Patalganga, Raigad, Maharashtra.Experience - Minimum 2 yrs. Should have experience working in Plant. Any Graduate, Immediate Joinee. Transport / Food facility available. Candidate preferred from Navimumbai-Nearby location.CTC - 19K to 20KTechnical Skills - Ticketing Tool Office 365 Outlook - Installation, Configuration & Troubleshooting One-drive - Installation, Configuration & Troubleshooting Business Applications - Installation, Configuration & Troubleshooting Desktop / Laptop Hardware Diagnosing. Basic Network Troubleshooting Vendor CoordinationPosition Sr System Engineer / TLLocation - Patalganga, Raigad, Maharashtra.Experience - Minimum 5 yrs. Should have experience working in Plant. BE/BSCIT, Good Communication, Immediate Joinee. Transport / Food facility available. Candidate preferred from Navimumbai-Nearby location.CTC - 26K to 30KTechnical Skills Administration Skills Incident Management Customer Management Asset Management Vendor Management Office 365 Outlook - Installation, Configuration & Troubleshooting One-drive - Installation, Configuration & Troubleshooting Business Applications - Installation, Configuration & Troubleshooting Basic SAP knowledge Desktop / Laptop Hardware Diagnosing. Network Troubleshooting Active Directory VC Devices Management MIS Reports. Raising PO / PR Requests.

E-mail configuration Installation & Troubleshooting:- Antivirus, MS office, Mailing clients and other software- Hardware, Desktop & Laptops- Network Printer & Scanner- Operating System - Windows Patch management for desktops, laptops Troubleshooting all network and application issues Expertise in replacing the laptop hard disk, Mother Board, Battery , Ram Etc