Support Engineer Job Vacancies in Madurai

Good knowledge in System/Server maintenance activities.- Expertise in assembling and disassembling of PC and hardware- Expertise in servicing Laptop: replacing RAM, HDD, Processor, DVD/CD drives, Motherboard & Display (Mandatory skill)- Expertise in using various tool-kits to service a Desktop and Laptop:- Expertise in installing Windows Operating System [XP, Win7, Win8, Win10]- Installing MS-Office [2007, 2010, 2013, 2016] & working knowledge O365- Configuring Gmail or other email in MS-Outlook- Troubleshooting internet connectivity issue Basic troubleshooting steps to follow- Troubleshooting File sharing & accessibility issues- Knowledge and understanding of Domain Joining- Troubleshooting Printer connectivity issues both in Local network and Direct port connection- Basic Printer issues troubleshooting and the steps to follow- BIOS Good understanding and update/flash knowledge- Good to know how to configure a Modem, Switches, Router and WiFi adapters- Should know how to configure Username, Password and perform basic security checks on a WiFi routers & adapters

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

SAVESHARESIMILARJob DetailsAbout CompanyJob HighlightsReady to work in night shiftsShould have good convincing skills0 - 3 Years20 VacanciesPune(Bavdhan)? 1,25,000 - 2,25,000 P.Acustomer service executive, International Call Center, Night Shift, Voice Process, International Voice Process, International BPOPosted on Aug 12 2021Job DescriptionJob descriptionWe have an Opening for International Voice Process-JD-1.Excellent English communication & comprehension skills.2.Should have good convincing skills.3.Ready to work in night shifts.4.Experience in International voice process is added advantage.5.Working days: Mon-Fri(9 hrs)6. Consider appearing candidates7. cab facilityContact HR team

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Key Areas of Responsibility -- Customer Support Engineer ( CSE) The Customer Support Engineer (CSE) is the owner of customer incidents as assigned. The Customer Support Engineer will make repairs and replace components.The Customer Support Engineer will also assist in site feasibility, Pre staging of equipment if needed. The Customer Support Engineer will also perform required modular swapping, unit replacements and perform preventative maintenance services.The Customer Support Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, Regional manager, or Helpdesk.The Customer Support Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer--s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).Submission of documentation namely TRF, Installation documents, Chargeable call Slips and Faulty Tags.Willing to visit other locations if need arises for supportCustomer Relations/Customer SatisfactionBuild working relationships with customers and develop informal communication channels with customer account at the local level (i.e. Branch, Store or office).Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately.Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures.Communicates to all levels - Service/Installation Coordinator/Project team/RMs/Customer/Helpdesk/SCM/TRC/Kitting team, throughout the entire service activity.Represents HPY in a manner that reflects positively on the image and reputation of the companyInstallation and set-up of hardware, hardware modifications and support SLM/FLM calls Performs periodic preventative maintenance on assigned products Diagnoses problems, makes repairs

We are seeking a Project coordinator who will be working with technical and non technical members in the team. The ideal candidate will thrive in a growing operations department and will have the ability and drive to learn new analytical, technical and problem-solving skills. Responsibilities:Determine project milestone dates and track progress against those agreed upon milestones.Track and follow up to closure.Working closely with customers to answer any questions and address any problems or complications that may ariseCoordinate with development teams to translate business requirements to technical requirements, and document them.Identifying and communicating the schedule for all phases of the project making sure the customers expectations and productions schedules are synchronizedTesting of the projects and handover.Data feeding and analysis.Organizing and maintaining a project filing systemParticipate in a weekly meeting to update the team of project statusQualification:BSc computer science/ ITBA english literatureBSc Mathematics