good knowledge in system/server maintenance activities.
- expertise in assembling and disassembling of pc and hardware
- expertise in servicing laptop: replacing ram, hdd, processor, dvd/cd drives, motherboard & display (mandatory skill)
- expertise in using various tool-kits to service a desktop and laptop:
- expertise in installing windows operating system [xp, win7, win8, win10]
- installing ms-office [2007, 2010, 2013, 2016] & working knowledge o365
- configuring gmail or other email in ms-outlook
- troubleshooting internet connectivity issue – basic troubleshooting steps to follow
- troubleshooting file sharing & accessibility issues
- knowledge and understanding of domain joining
- troubleshooting printer connectivity issues – both in local network and direct port connection
- basic printer issues troubleshooting and the steps to follow
- bios – good understanding and update/flash knowledge
- good to know how to configure a modem, switches, router and wifi adapters
- should know how to configure username, password and perform basic security checks on a wifi routers & adapters