Software Support Fresher Jobs in Delhi NCR

Provide first and second-level support for desktops, laptops, printers, and peripherals.Install, configure, and maintain operating systems and software (e.g., Windows, macOS, Microsoft Office).Troubleshoot hardware and software issues on end-user devices.Support user account management including Active Directory, email, VPN, and other corporate tools.Set up and configure new computers and related equipment for new hires.Monitor and respond promptly to service requests through the helpdesk/ticketing system.Maintain an up-to-date inventory of all IT assets.Collaborate with other IT teams to resolve complex issues.Provide support for video conferencing, VoIP phones, and office network connectivity.Create and update documentation for IT procedures and knowledge base articles.Ensure data security and compliance with IT policies and procedures.Offer on-site and remote support as needed.

Join our dynamic IT team and play a vital role in supporting the technology needs of students, faculty, and staff at top US-Based Universities. As an IT Helpdesk Support Agent, youll be the first point of contact for resolving technical issues, ensuring seamless access to academic resources, and empowering our campus community to leverage technology for learning, teaching, and research.Key ResponsibilitiesFirst-Line Support:Provide timely, courteous, and effective technical assistance via phone, email, chat, walk-ins, and ticketing systems (e.g., ServiceNow, Jira).Troubleshoot hardware (laptops, desktops, printers, peripherals), software (OS, Office 365, LMS), network (Wi-Fi, VPN), and account (email, SSO) issues.Academic Technology Support:Assist with learning tools (Canvas, Blackboard, Zoom), lecture-capture systems, classroom AV equipment, and specialized academic software.Guide users on accessing online libraries, research databases, and university portals.Account & Access Management:Reset passwords, manage multi-factor authentication (MFA), and resolve account lockouts for student/faculty/staff systems (e.g., Active Directory, Azure AD).Educate users on security best practices (phishing, data protection).Hardware Setup & Maintenance:Configure university-owned devices (laptops, tablets).Perform basic repairs, coordinate advanced repairs with vendors, and manage loaner equipment.Documentation & Knowledge Sharing:Document solutions in the knowledge base for recurring issues.Contribute to user guides and FAQs for common campus tech tools.Campus-Specific Systems:Support university applications (student information systems, housing portals, campus card systems).Assist with event tech (conferences, graduations) and lab/reservation systems.Collaboration:Escalate complex issues to Tier 2/3 teams or specialized units (Networking, Infosec).Partner with academic departments and administrative offices on tech needs.QualificationsRequired:High school diploma or equivalent; current enrollment in a degree program (if student role).1+ years of IT support experience (or equivalent technical coursework/certifications).Proficiency in:Windows/macOS troubleshooting.Microsoft 365 Suite (Outlook, Teams, OneDrive).Basic network concepts (TCP/IP, DNS, Wi-Fi).Exceptional customer service, communication (written/verbal), and problem-solving skills.Ability to explain technical concepts to non-technical users.Patience and adaptability in a diverse, fast-paced academic environment.Preferred:Associates/Bachelors degree in IT, Computer Science, or related field.Experience in higher education IT support.Knowledge of:Learning Management Systems (e.g., Canvas, Moodle).ITIL fundamentals or ticketing systems (ServiceNow, Zendesk).Mobile device management (MDM) and endpoint security tools.Certifications: CompTIA A+, Microsoft 365 Fundamentals, ITILv4.Working EnvironmentOn-campus role with potential for hybrid/remote support (specify if applicable).Flexible hours, including evenings/weekends during peak academic periods (e.g., orientation, finals).Fast-paced, collaborative setting with interactions across diverse university groups.Why Join Us?Contribute directly to student success and faculty innovation.Access to professional development, tuition benefits, and tech training.Collaborative culture within a mission-driven academic community.To Apply:Submit your resume and cover letter. Highlight your experience in customer-centric technical support and interest in higher education.Job Type: Full-timePay: 22,000.00 - 25,000.00 per monthWork Location: In personExpected Start Date: 21/07/2025

Key Responsibilities :* Train, operate, support and testing of ERP software with customer team at customers office.* Conduct research to identify new markets and customer needs.* Interface with the customers/users to train and create an understanding of our software product.* Identify client needs and suggest appropriate products/services* Work at customer site for day to day software implementation, support and operational tasks.* Customize product solutions to increase customer satisfaction* Be the main point of customer contact and troubleshooting* Build long-term trusting relationships with clients* Proactively Identify and handle change requests* Clearly communicate with clientBenefitsComplete training will be given by the companyTravel allowanceInternet facilityLaptop

As a Network Support Engineer, you will be responsible for monitoring, maintaining, and supporting the organizations network infrastructure. You will troubleshoot complex networking issues, work closely with other IT staff to ensure network stability and performance, and provide assistance to end-users regarding connectivity and access issues. This role is critical in ensuring our systems are robust, secure, and optimized to meet business needs.Key ResponsibilitiesNetwork Monitoring and Maintenance: Monitor the organizations networks to identify issues and potential areas of improvement. Regularly perform system health checks, backups, and diagnostics.Troubleshooting and Issue Resolution: Diagnose and troubleshoot network issues related to connectivity, hardware failures, and performance bottlenecks. Ensure minimal downtime and prompt resolution.Network Configuration and Support: Configure, test, and deploy network equipment, including routers, switches, firewalls, and wireless devices.Network Security: Ensure network security by implementing firewalls, VPNs, and other security measures. Monitor for potential threats and vulnerabilities, working closely with the IT security team.Documentation: Maintain detailed documentation of network configurations, processes, and procedures. Create incident reports and maintain logs.User Support: Provide technical support for internal users regarding connectivity issues, access requests, and troubleshooting.Collaborate with IT Teams: Work with other IT staff on projects, upgrades, and troubleshooting that involve network resources. Assist in network design and upgrades as needed.RequirementsEducational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience.Certifications (preferred): CCNA, CompTIA Network+, or equivalent certification.Experience: 0 - 2 years of experience in network support.

We need candidate to have support knowledge. We are software company so we need technical sound candidate who have technical knowledge also.

*Identify and qualify potential clients and target accounts based on market research and Data Provided.*Build and maintain a database of leads.*CRM hygiene and upkeep of data to ensure learning and constant improvement.*Pitching SaaS Solutions and demonstration to customers independently.*Develop a deep understanding of our SaaS products and their value propositions.*Engage with potential clients through various channels (email, phone, social media) to introduce and pitch our solutions.*Leverage partner channels as needed and grow the sales through direct and Indirect GTM.*Should have delt with born in the cloud SaaS companies to provide solutions

We are seeking a dynamic and tech-savvy Software Support Associate to join our team in Delhi. Whether you are a fresher or have up to 1 year of experience, if you have a passion for troubleshooting and providing exceptional technical support, this opportunity is for you!Key Skills: - Software Troubleshooting & Problem Solving- Phone & Email Technical Support- Excellent Communication & Interpersonal Skills- Proficient in Ticketing Portal/Software- Basic Computer Skills & MS OfficeResponsibilities:- Provide technical assistance for computer software-related queries- Resolve issues for staff via phone, in person, or electronically- Log bugs and enhancement requests- Perform software installations, configurations, and updates as needed- Create and maintain tips and tricks solutions for efficient user support- Resolve technical issues in a timely manner using available company resources- Monitor and maintain computer systems and networks- Set up new user accounts and profiles, and address password-related issues- Familiarity with Ticketing Portal/Software

We have vacant of 1 Computer Hardware Engineer Job in Delhi, Laxmi Nagar, for Freshers Educational Qualification : Higher Secondary Skill Hardware Networking, Computer Hardware, Desktop Support, Software Installation, Network Troubleshooting etc.

Hello Everyone we are looking for Installation Engineer and Software Support Engineer.

Fresher Software Support EngineerHiring Company : CapgeminiJob Location: Kolkata/ Bangalore / Mumbai / Hyderabad / ChennaiSalary: 25KDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring.

Urgent Hiring Application Support EngineerCompany : AccentureSalary : 25KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher

Looking for Engineering candidate Fresher/ Experienced for product support profile, candidate will handle all engineering services support within organization with international exposure.

We provide service and support for all the gadgets Like Computer, Laptop, Apple computer, Android and iPhone, Rental, Sale, Purchase them. Repair the gadgets Like phone computer mac and network setup.Knowledge About -Windows 7,8,10,11Android Mac OSiOSNetworkingPrinter, Scanner Troubleshooting with all It GadgetsByke Driving Follow up with clients and vendorsProducts SaleMobile troubleshooting Reports MakingAgent With Byke

Work ON CMS software.provide technical support.Knowledge of MS office.Knowledge of operating system.

Job descriptionIT Sales Intern will be responsible to build, connect and establish relationships with clients, thus converting them into potential leads.Scope of Work:Conduct research to identify new market & client needs where the revenue could be generated.Regular interaction and follow-ups with potential clients from lead generation to conversion.Responsible for pre-sales which includes Demonstration of the Products via Digital Media.Grow revenue base by identifying and closing new business without territory restrictions.Create and Manage Network of AssociatesGenerate leads via Cold Calls / Emails / SMS and record & maintain client data.Represent the company at the highest level to clients, peer organization & business associates.Responsible for the identification of leads, opportunities, and meeting growth targets.Develop and maintain relationships with new & existing clients/ customers.Identify additional requirements of the clients where our company services could fit in.Maintain a professional and courteous manner with all the prospective accredited business/associates.Self-motivated performer in an individual capacity.Making technical presentations and demonstrating how a product will meet client needsProvide technical support for customers to support pre-sales and post-sales processes.Accurately and truthfully explain all the benefits of associating with PinnacleWorks.Desired Skill Set:Proficiency in the English language (both written and spoken).Strong Analytical & problem-solving skills.Good at Negotiating and closing sales by agreeing on terms and conditionsGood understanding of the Technology / IT sector.Technical Background would be an added advantage.Open to TravelAbility to prioritize and meet deadlines.IT operations/sales experience will be an added advangageInterested applicants connect

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles:1. System Network Engineer.2. System Analyst.Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

We are looking for Network Support EngineerWipro Based Online Job InternshipJob Profile: System EngineerFor Demo Dial HRJob Profile: System EngineerFor Demo Dial HR