Software Specialist Job Vacancies in Mumbai

L3 Engineer Roles and ResponsibilitiesInstalling & configuring computer systemsDiagnose hardware & Networking faultsConfiguring & maintaining OutlookTroubleshooting & providing resolution to problemsKnowledge of Windows operating system & other general desktop support issuesKnowledge of Internet protocols, DNS, TCP/IP and other networking conceptsMonitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)Knowledge of Crimping & PunchingInstall Antivirus ServerProvide Remote SupportMaintain Antivirus Back upEquipped with all necessary toolkit ( Hardware / Software)Understand the problem before applying solution Each and every visit engineer will have to make the service report and if the call is not completed then also engineer have to make the report of pending work.Report to the coordinator the call detailsEngineer can ask for the feedback of the call and it can be implemented in service call reportDaily, weekly & Monthly Back upAbility to handle clients professionally during all interfacesLog & keep records of Customer queriesLog calls with Service providersMaintain Service Installation ReportsGood interpersonal & Customer service skillsGood accurate records keepingGood Written & verbal communication in EnglishVendor ManagementInventory manageAsset ManagementFile Managementskill requiredClient InteractionGood Communication SkillsProper Dressing etiquettesProper Follow up and maintaining day to day reportsL3 Engineer Roles and ResponsibilitiesInstalling & configuring computer systemsDiagnose hardware & Networking faultsConfiguring & maintaining OutlookTroubleshooting & providing resolution to problemsKnowledge of Windows operating system & other general desktop support issuesKnowledge of Internet protocols, DNS, TCP/IP and other networking conceptsMonitor & main