Hardware Troubleshooting Job Vacancies in Delhi

Job DescriptionCore Responsibilities of IT Executive: Provide support to all departments in hardware, software, and network related issues. Configure, install, and maintain IT systems. Configure, install and maintain laptops and workstations. Ensure that there is data security enabled like two factor authentication systems. Keep a close watch on system performance to ensure there is optimisation of system speeds and costs. Collaborate with external vendors to resolve specialise IT issues. Ensure passwords are not breached. Ensure confidential information is not moved from one workstation to another. Report any anomalous behaviour like data theft, identity mismatch. Install ERP systems on the workstations. Suggest workflow improvements in IT processes. Seek approvals from all stakeholders in the IT improvements processes-examine the As-Is and implement the Should-Be. Develop tools for digital security policy of the organisation and ensure that all the employees are aware of the policy and the repercussions of not following the same.Skills and Qualifications for IT ExecutiveTechnical Skills Strong proficiency in trouble shooting hardware and software issues. Experience in managing LANs, WANs, and VPNs. Familiarity with system installations like laptop installations. Knowledge of installing different operating systems-Windows, macOS, Linux. Must understand digital security tools like two factor authentication etc. Must understand Cloud Security tools. Knowledge of data back-ups, cloud drive handling is a big plus. Knowledge of latest hardware, software, and networking tools in the market.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Install, configure, and maintain hardware and software systems (servers, PCs, networking devices, etc.). Provide technical support to end-users for hardware, software, network, and system issues. Manage and monitor LAN/WAN infrastructure, firewalls, and routers. Set up user accounts, permissions, and access controls across systems. Perform regular backups, system upgrades, and patch management. Troubleshoot system/network failures and coordinate repairs or replacements. Ensure data security and implement cybersecurity best practices. Monitor system performance and suggest improvements. Maintain IT documentation including system configurations, processes, and inventories. Coordinate with vendors and service providers as required. Assist in planning and execution of IT-related projects

Provide first and second-level support for desktops, laptops, printers, and peripherals.Install, configure, and maintain operating systems and software (e.g., Windows, macOS, Microsoft Office).Troubleshoot hardware and software issues on end-user devices.Support user account management including Active Directory, email, VPN, and other corporate tools.Set up and configure new computers and related equipment for new hires.Monitor and respond promptly to service requests through the helpdesk/ticketing system.Maintain an up-to-date inventory of all IT assets.Collaborate with other IT teams to resolve complex issues.Provide support for video conferencing, VoIP phones, and office network connectivity.Create and update documentation for IT procedures and knowledge base articles.Ensure data security and compliance with IT policies and procedures.Offer on-site and remote support as needed.

OS installation and troubleshootingPC assembling, formattingPrinter/Scanner installation and troubleshootingOutlook configuration/troubleshootingAntivirus installationDomain joiningJob Types: Full-time, Regular / PermanentSalary: 18,000.00 - 25,000.00 per monthBenefits: Health insurance Life insurance Provident Fund