Service Support Engineer Job Vacancies in Bangalore

Client visit and delivery and installation of laptop / desktop spares parts thruout bangalore

As a Laptop Service Engineer, you will be responsible for diagnosing, repairing, and maintaining laptops. This includes hardware and software troubleshooting, installing updates, and ensuring optimal performance.Key responsibilities include:- Diagnosing laptop issues: Identifying hardware and software problems in laptops to determine the necessary repairs.- Repairing laptops: Fixing hardware issues like broken screens, faulty keyboards, or damaged hinges, as well as resolving software problems.- Maintaining laptops: Conducting regular maintenance checks, updating software, and ensuring laptops are running smoothly.- Providing technical support: Assisting customers with technical issues, providing guidance on laptop usage, and answering queries.Required skills and expectations:- 1-2 years of experience in laptop repairs and maintenance.- Minimum education requirement of 10th pass.- Strong technical skills in hardware and software troubleshooting.- Ability to work independently and efficiently in a fast-paced environment.- Excellent communication and customer service skills.- Attention to detail and problem-solving abilities to effectively resolve laptop issues.

we are looking for a skilled Desktop Support Engineer to join our team in Bangalore. This position involves providing technical support in our hydrocarbon EPC offshore engineering environment, with a focus on installing and managing engineering applications.**Responsibilities:**- Provide desktop support, including troubleshooting and resolving hardware and software issues.- Install, configure, and maintain engineering applications and related software.- Respond to and resolve support requests in a timely manner.- Collaborate with IT teams for system updates and security patches.- Document and manage support issues and resolutions.**Requirements:**- Experience in desktop support, particularly in an engineering or offshore setting.- Knowledge of installing and configuring engineering applications.- Strong problem-solving skills and attention to detail.- Excellent communication and teamwork abilities.- Ability to work independently and as part of a team. Se

Job descriptionRoles and ResponsibilitiesHelping the customers solve their queries over calls.Providing proper solutions and ensuring utmost customer satisfaction.Provide technical support to the customers.Identifying and fixing issues with software, hardware, networks, or systemsAddressing customer concerns, complaints, and inquiries in a professional and compassionate mannerPreferred candidate profile: immediate joinersSalient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off.CTC: 24KEducation & Experience Qualifications for Multiple RequirementsDiploma/GraduateFreshers can also apply.Good Communication & Interpersonal Skills.English + Hindi is mandatoryMode of work: Work from office

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Diagnose and repair laptop motherboards and circuits at the chip level. in laptops / rework on the mother board /Perform BGA rework and reballing of ICs Identify faults using testing tools (multimeter, oscilloscope, POST cards).Replace or repair damaged components / replacing the peripherals of Laptops please call me @ 7299956838

Technical Support

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064

Job Description: -To provide technical support and assistance to customers remotely. To ensure client satisfaction and ability to resolve customer issues at first contact. Must have good technical knowledge and an ability to communicate effectively to understand the problem, empathize and provide a solution at the earliest.To ensure user queries or issues are captured, validated, and triaged for further processing. To ensure various types of information or updates are communicated to users through appropriate channels.Job Details or accountabilities: -- Serve as the first point of contact for customers seeking technical assistance through variouschannels like phone, chat and email.- Experience in Core IT Support, Addressing Clients Worldwide- Experience troubleshooting and configuring desktop hardware and associated peripherals.- Experience In Multi-Factor Authentication and RSA SecurID- Experience In Virtual Desktop Instances (Oracle / Citrix)- Ability to work in a team environment and communicate effectively through chat systems (e.g.Microsoft teams, Skype)- Experience in ServiceDesk Ticketing Tool ServiceNow.- Working knowledge of computer operating systems (Windows), hardware diagnosis/set up, and software installation/troubleshooting.- Experience working in a fast-paced environment.- Strong customer service experience.- Excellent communication skills.- Ability to multitask well.- Real time Ticket creation and documentation.- Ability to perform tasks within SLAs.- Perform remote troubleshooting through diagnostic techniques and pertinent questions.- Determine the best solution based on the SOPs / KBs related to the issue and the relevantdetails provided by customers.- Walk the customer through the problem-solving process.- Escalate unresolved issues to the next level of support personnel.- Provide accurate information on IT products or services.- Record events and problems and their resolution in logs.- Follow-up and update

Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories. Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines. Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions. Coordinating and executing specialist projects through planning, meeting milestones and regular reviews. Identifying opportunities for the development of new service applications, equipment and methods. Living our companys core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Coordinating with internal team to get or share required solutions to resolve issues in on time and to keep updated informations with team. Other tasks and duties as assigned from time to time.

Hiring for 10 IT Engineer (0-1 years) Jobs in Bangalore, for Freshers, Required Educational Qualification is : B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E with Good knowledge in Service Desk, IT Helpdesk, IT Support etc,

Job Profile: Service Engineer (Mechanical/Electrical)Job Location:'s - Mumbai, Goa, Ahmedabad, Bangalore, Chennai, Hyderabad,Kochi, Coimbatore, NCR, Udaipur, JaipurJob Description:Position Overview: We are seeking a dedicated and skilled Service Engineerto join our dynamic team. As a Service Engineer, you will be responsible forproviding technical support and services related to both mechanical andelectrical systems, ensuring the smooth operation and maintenance of ourproducts and services across multiple locations.Key Responsibilities:.Maintenance and Repair:- Perform routine maintenance, inspections, and repairs on mechanical and electrical equipment and systems.- Diagnose and troubleshoot technical issues and provide timely solutions.Installation and Commissioning:- Install and commission new equipment and systems as required.- Ensure that installations adhere to safety and quality standards..Customer Support:- Provide excellent customer support by addressing inquiries, concerns, and technical issues.- Offer guidance and training to customers on equipment operation and maintenance.1 Documentation:- Maintain accurate records of service activities, including reports, service logs, and documentation of parts used.- Prepare service reports for management and customers..Quality Assurance:- Ensure that all services are performed in compliance with company standards and safety regulations.Salary and Benefits:- Monthly salary of 35,000.- Travel and accommodation allowances for work-related travel.- Health and insurance benefits.- Training and professional development opportunities.

1) Diagnose hardware and software problems, and replace defective components.2) Perform data backups and disaster recovery operations.3) Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.4) Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.5) Perform routine network start-up and shutdown procedures, and maintain control records.6) Confer with network users about how to solve existing system problems.7) Install and Configure Printers.8) Maintain logs related to network functions, as well as maintenance and repair records.9) Research new technology, and implement it or recommend its implementation.10) Maintain an inventory of parts for emergency repairs.11) Communicate with clients to determine needs and explain complex issues12) Conduct research and studies on site 13) Manage field activities and implement engineering designs 14) Diagnose construction or machinery problems15) Resolve malfunctions or other crises when they arise16) Oversee repairs and technical improvements 17) Install new systems and technology18) Inspect and test material and machinery for safety19) Ensure proper maintenance of onsite equipment

Laptop and Desktop installation &support, Email configuration and backup, Network issue, Printer installation and problem solving, Internet issue solving, User account creation for Active Directory, Exchange Mailboxes and VPN and remote dial-in users

Dear Candidate,Greeting from Quess Corp!Job Title- Technical Support EngineerLocation: Bangalore ( Electronic City or Whitefield )Responsibilities:1. Working from a standard protocol and utilizing documented processes to respond to clients' issues. Some judgment may be used to supplement the outlined process.2. Successfully resolve simple to moderate technical issues (related to hardware and software) from incoming client's contacts and proactive notification systems.3. Respond to service, product, technical, and client-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on client entitlement (for example more complex warranty).4. Begin to proactively assist clients to avoid or reduce problem occurrence.5. Work is often reviewed by the Supervisor or Team Lead.Knowledge and Skills:1. Articulate in excellent written and verbal communication skills.2. Experience in client-facing roles either remote or face-to-face.3. Computer proficiency with applicable software applications.4. Demonstrated problem-solving skills.5. Accuracy in data entry.6. Excellent fluency in language to be supported.7. Experience in a phone-based remote role, e- support, e-chat, or similar.8. Familiarity with computer technology.9. Desirable: Knowledgeable in call routing and case management processes as well as case logging systems and obligation systems.Eligibility Criteria:1. Excellent communication skills2. Excellent Knowledge or working experience on desktop and PC / Laptop troubleshooting / Software Troubleshooting / Networking related issuesJob Profile:1. Troubleshooting Hardware/Networking/OS-related queries of our global Clients over calls or through Software.2. Handle Global clients and initiate the right response to them, positively and professionally.3. Deal with a wide range of products using a powerful

Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift

Please find the Job description for the Desktop engineer- Field ProfileRoles and ResponsibilitiesExperience- Min 2- 3 yrs relevant in desktop support.Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCPShould have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)OS Troubleshooting, Outlook Troubleshooting and ConfigurationShould be well versed in remote support.Should have good communication and technical knowledge.Should be comfortable working in 24*7 process.The candidate should be a Diploma/ Graduate (B. tech/ MCA- preferable).- Responsible for effective and consistent communication and supporting employees or associates.- Addressing queries and issues pertaining to our software, tools & applications.- Ensuring that requests are addressed in a timely and effective manner.- Monitor Track and Report incident received on a daily basis.- Good understanding of Technical Troubleshooting and aspects.Must have skills:- Good communication skills (verbal & written)- Good knowledge on windows OS trouble shooting & MS Office Applications.- L1 level of desktop, laptop and network trouble shooting skills.- Understanding on active directory services.- Willing to assist over the phone and physically.Notice Period: one week

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems