As a Laptop Service Engineer, you will be responsible for diagnosing, repairing, and maintaining laptops. This includes hardware and software troubleshooting, installing updates, and ensuring optimal performance.
Key responsibilities include:
- Diagnosing laptop issues: Identifying hardware and software problems in laptops to determine the necessary repairs.
- Repairing laptops: Fixing hardware issues like broken screens, faulty keyboards, or damaged hinges, as well as resolving software problems.
- Maintaining laptops: Conducting regular maintenance checks, updating software, and ensuring laptops are running smoothly.
- Providing technical support: Assisting customers with technical issues, providing guidance on laptop usage, and answering queries.
Required skills and expectations:
- 1-2 years of experience in laptop repairs and maintenance.
- Minimum education requirement of 10th pass.
- Strong technical skills in hardware and software troubleshooting.
- Ability to work independently and efficiently in a fast-paced environment.
- Excellent communication and customer service skills.
- Attention to detail and problem-solving abilities to effectively resolve laptop issues.