Service Engineer

Dhanush Infosol Pvt Ltd

Please find the Job description for the Desktop engineer- Field Profile

Roles and Responsibilities

Experience- Min 2- 3 yrs relevant in desktop support.

Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP

Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)

OS Troubleshooting, Outlook Troubleshooting and Configuration

Should be well versed in remote support.

Should have good communication and technical knowledge.

Should be comfortable working in 24*7 process.

The candidate should be a Diploma/ Graduate (B. tech/ MCA- preferable).

- Responsible for effective and consistent communication and supporting employees or associates.

- Addressing queries and issues pertaining to our software, tools & applications.

- Ensuring that requests are addressed in a timely and effective manner.

- Monitor Track and Report incident received on a daily basis.

- Good understanding of Technical Troubleshooting and aspects.

Must have skills:

- Good communication skills (verbal & written)

- Good knowledge on windows OS trouble shooting & MS Office Applications.

- L1 level of desktop, laptop and network trouble shooting skills.

- Understanding on active directory services.

- Willing to assist over the phone and physically.

Notice Period: one week

Experience : 1 - 3 Years

No. of Openings : 2

Education : Diploma, Advanced/Higher Diploma

Role : Desktop Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India