Array ( [0] => service-operations [1] => kolkata ) Service Operations Fresher Jobs in Kolkata | Latest Vacancies
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Service Operations Fresher Jobs in Kolkata

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Kolkata Airport - Ground Staff HiringJob Role: Airport Ground StaffLocation: Kolkata AirportSalary Package:
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
As a Ground Staff Supervisor based in Kolkata, you will be responsible for overseeing daily operations within the ground staff team at the airport. Your role is crucial in ensuring that passengers receive excellent service and that all procedures are conducted smoothly.**Key Responsibilities:**- **Supervise Ground Staff:** Oversee the activities of ground staff to ensure they follow safety protocols and provide effective service.- **Training and Development:** Provide training to new team members on procedures, customer service, and safety measures to enhance their skills.- **Monitor Operations:** Track all ground operations, including check-in, boarding, and baggage handling, ensuring they run efficiently and on time.- **Customer Assistance:** Assist passengers with inquiries and issues to ensure their travel experience is pleasant and hassle-free.- **Reporting:** Prepare daily operational reports highlighting performance, areas for improvement, and any incidents that occur during operations.**Required Skills and Expectations:**Candidates should have excellent communication skills and a friendly attitude, as interacting with passengers is a significant part of the job. A strong sense of responsibility and the ability to work under pressure are critical. Basic knowledge of airport operations and customer service is preferred but not mandatory, as training will be provided. Being punctual and adaptable to changing circumstances is essential. A high level of teamwork and coordination with various departments is expected to ensure smooth operations.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Basic Computer Skills
As an Airport Executive, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:- **Customer Service**: Assist passengers with check-in processes, answer queries, and provide information about flights and services to ensure a pleasant travel experience.- **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring that luggage is safely managed and reaches the correct flights on time.- **Safety and Security Procedures**: Follow necessary safety protocols and security checks, including monitoring passenger compliance with regulations.- **Coordination with Airlines**: Work closely with airline staff to provide updates on flight schedules and manage any disruptions or delays efficiently.- **Maintaining Documentation**: Ensure that all necessary records are accurately kept, such as passenger logs and flight information.- **Problem Solving**: Address any passenger issues or complaints by offering timely solutions or escalating matters to supervisors when needed.The ideal candidate will possess strong communication skills and the ability to work well in a fast-paced environment. A friendly attitude and a willingness to assist others are essential. Adaptability and teamwork are key, as you will collaborate with different departments to ensure everything runs smoothly. Basic computer skills will be helpful for managing records and information. Finally, punctuality and reliability are crucial in this role.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Kolkata
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
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  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Fresher Hospitality Restaurant Service Steward Activities
Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.
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Flight Supervisor - Full Time - Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.5 Lac/Yr
  • Dumdum Kolkata
Flight Reservation Air Freight Airline Customer Service Airline Operations
The Flight Supervisor is responsible for overseeing the boarding process, ensuring passengers are safely seated, and assisting cabin crew during emergencies. They must coordinate with ground staff, monitor flight schedules, and ensure all safety regulations are followed. The ideal candidate should have strong communication skills, attention to detail, and the ability to remain calm under pressure. They must also be able to work in a fast-paced environment and have the flexibility to work various shifts. Both freshers and 12th pass candidates are welcome to apply for this full-time position at Dumdum Kolkata.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Kolkata
Media Strategy Ad Operations Media Relations
Seeking a dynamic Service Account Manager in Kolkata. The role involves managing client accounts, providing exceptional customer service, and resolving any issues or concerns promptly. Additionally, you will be responsible for maintaining client relationships and promoting company products and services.Key responsibilities include maintaining communication with clients to ensure satisfaction, handling customer inquiries and complaints professionally, and coordinating with internal teams to address client needs effectively. The ideal candidate should have excellent communication skills, a customer-focused mindset, and the ability to multitask efficiently.We are looking for a dedicated individual with a post-graduate degree and 0-3 years of experience in customer service or account management. The candidate must be detail-oriented, organized, and have a proactive approach towards problem-solving. This is a full-time position that requires the candidate to work from the office. Female candidates are preferred for this role.
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  • Fresher
  • 1.0 Lac/Yr
  • Dumdum Kolkata
Cargo Flight Executive Cargo Handling Airport Cargo Logistics Operations Passenger Service
We are looking for a male Cargo Executive to join our team in Dumdum Kolkata. As a Cargo Executive, your main responsibility will be to oversee and manage cargo handling and logistics operations at the airport. You will be responsible for coordinating with airlines and ensuring efficient and timely delivery of cargo. Key responsibilities include coordinating with airlines and cargo handlers to ensure smooth operations, monitoring and tracking cargo shipments, and resolving any issues that may arise during the process. Additionally, you will be responsible for providing excellent customer service to passengers and ensuring their cargo is handled with care. To excel in this role, you should have basic knowledge of cargo handling procedures and airport logistics operations. Strong communication skills and the ability to work under pressure are also essential for this position. A 10th pass education is required, and freshers are welcome to apply for this full-time, work from home position.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Hospitality Cargo Handling Aviation Security Basic Computer Skills Airline Operations Customer Service
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Airline Cabin Crew Flight Attendant Airlines Cabin Crew Aviation Airport Staff Ground Staff Air Hostess Air Ticketing Airline Customer Service Air Ticketing Agent Team Work Development Selling Products Photos Editing Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Executive Ground Staff Executive
- Handling baggage: This involves loading and unloading baggage from the aircraft, ensuring it is properly secured and tagged for the correct destination.- Assisting with passenger check-in: Ground staff help passengers with the check-in process, ensuring they have the correct documentation and assisting with any queries.- Guiding aircraft on the tarmac: Ground staff are responsible for guiding aircraft on the tarmac to ensure they are parked in the right location and can safely taxi to and from the runway.- Ensuring aircraft are stocked: This includes replenishing items like pillows, blankets, and refreshments on the aircraft to ensure a comfortable flight for passengers.- Providing customer service: Ground staff assist passengers with any inquiries or issues they may have before or after their flight, ensuring a positive customer experience.- Maintaining cleanliness: Ground staff are responsible for maintaining cleanliness in the terminal and on the aircraft, ensuring a safe and hygienic environment for passengers.Skills and Expectations:- Strong communication skills to interact with passengers and colleagues effectively.- Ability to work well under pressure and handle stressful situations calmly.- Attention to detail to ensure accuracy in handling baggage and completing paperwork.- Physical fitness to handle heavy baggage and work on the tarmac in varying weather conditions.- Excellent customer service skills to provide a positive experience for passengers.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Dunlop Kolkata
Offline Data Entry Store Operations Delivery Executive Customer Centric Customer Service Delivery Customer Handling Delivery Excellence Coordination Skills Customer Communication
Store managing.Offline data entry.Customer handling.Delivery.Laundry chain process.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Kolkata
BPO Operations International BPO Customer Service Customer Care Customer Handling Customer Communication
Customer Support Executive NIGHT SHIFT (Inbound Voice)LocationSalt Lake, SectorV, Kolkata (On-site with free cab drop service)Shift & ScheduleNight Shift aligned with U.S. time zonesDays Off: Fixed weekends Saturday & SundaySchedule: Monday to Friday workweekAbout the RoleHandle inbound voice calls from U.S. Healthcare service/customersno sales, no targets.Resolve queries professionally and accurately, ensuring timely issue resolution.Listen actively, empathize, and provide clear, personalized support.RequirementsStrong communication skills in English (verbal&written), preferably US accent-neutral.Minimum 12th pass; graduation or diploma is a plus.Comfortable working night shifts in U.S. time zones.Preferred: Fresher/Prior experienced, All are welcome.Compensation & BenefitsIn-hand Salary: 15,00019,000 per monthTravel Allowance + Subsidized MealsFree Cab Drop after night shiftAttendance Bonus: 1,000 per monthAnnual Performance Bonus: Up to 15,000PF & ESI coverageInterested candidates are encouraged to apply immediately:
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Communication Skills Proficiency in English International BPO BPO Operations Voice Process Customer Care Associate
Hiring for Customer Service Associate Jobs in Wipro Kolkata, for Freshers,Required Minimum Educational Qualification is : 12th Pass with Good Communication Skills, Proficiency In English, International BPO, BPO Operations, Voice Process, Customer Care Associate etc. International Voice Process. Interested candidates please WhatsApp me at 6290873221.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Chitpur Kolkata
Microsoft Excel Microsoft Word Customer Service Coordination Skills Computer Operations Tele Marketing Basic Computer Skills
Key Responsibilities:Identify and approach potential customers.Generate new leads through networking, cold calling, and referrals.Present products/services to clients and explain benefits.Negotiate and close sales deals.Maintain records of sales and customer interactions.Achieve monthly/quarterly sales targets.Requirements:Qualification: Minimum 12th pass / Graduate preferred.Experience: [Freshers/Experienced both can apply].Good communication and negotiation skills.Ability to work independently and as part of a team.Target-driven and self-motivated.Salary & Benefits:Fixed Salary: [Mention Range] per month.Incentives & Performance Bonus.Career growth opportunities.Other benefits as per company policy.How to Apply:Interested candidates can contact us at: Address: [ 5rd floor, gold plaza, 26, Banstalla Ln, Raja Katra, Bara Bazar, Jorasanko, Kolkata, West Bengal 700007]
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Fresher hiring for Air Hostess

DPSR Consultancy Solutions

Air Hostess Cabin Crew Flight Attendant Airlines Cabin Crew Airport Representative Senior Cabin Crew Airport Operation Airline Customer Service
As an Air Hostess, also known as a Cabin Crew or Flight Attendant, your primary responsibility is to ensure the safety and comfort of passengers during flights. You will also be responsible for providing excellent customer service and assisting passengers with any needs or concerns they may have during the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all safety protocols are followed- Providing safety demonstrations and instructions to passengers- Serving meals and beverages to passengers- Assisting passengers with seating arrangements.
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Data Entry Operator Online Data Entry Data Entry Clerk Entry Tax Digital Marketing Digital Communication Digital Electronics Online Digital Marketing Digital Marketing Manager Digital Marketing Specialist Digital Marketing Internship Digital Marketing Analyst Airport Staff Airport Operation Airport Supervisor Ground Staff Executive Air Ticketing Executive Cabin Crew Flight Attendant Airline Customer Service
Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment
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Good Communication Skills Leadership Technical Airline Operations Cargo Handling Aircraft Handling Ground Staff Activities Airport Ramp Airline Customer Service
Ground staff at an airport are responsible for ensuring smooth and efficient operations on the ground, supporting passengers and aircraft. Their duties include passenger check-in, baggage handling, aircraft preparation, and providing customer service. They play a vital role in ensuring a safe and comfortable travel experience for passengers and the efficient turnaround of aircraft. Here's a more detailed breakdown of common ground staff responsibilities:Passenger-related duties:Check-in:Assisting passengers with checking in for their flights, providing boarding passes, and addressing their inquiries. Baggage handling:Tagging and checking in baggage, ensuring its safe and timely delivery to the destination. Passenger assistance:Providing information and directions, helping passengers with special needs, and assisting with delayed or cancelled flights. Boarding and deboarding:Ensuring passengers board the aircraft safely and efficiently, and assisting with deboarding. Aircraft-related duties:Aircraft turnaround:Preparing the aircraft for the next flight, including cleaning, restocking, and ensuring necessary supplies are available. Ground handling:Marshaling aircraft into position, operating ground support equipment like tugs and conveyor belts, and guiding aircraft during taxiing and parking. Maintenance support:Assisting with minor repairs and maintenance checks, ensuring aircraft safety. Additional duties:Security: Implementing security protocols and conducting security checks. Customer service: Providing information, addressing inquiries, and assisting passengers with their needs. Ticketing and reservations: Issuing tickets and handling flight reservations. Communication: Maintaining communication with flight crews, air traffic control, and other ground staff. Emergency response: Being prepared to respond to emergencies and participating in drills.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
As an Airport Guest Relationship Executive, you will play a vital role in creating memorable experiences for travelers at Kolkata Airport. You will assist guests with their needs and ensure smooth operations to enhance their journey.Key Responsibilities:- **Guest Assistance**: Greet and assist passengers, addressing their queries and concerns with a friendly demeanor.- **Information Provider**: Offer timely information regarding flight schedules, boarding gates, and airport facilities to ensure that guests feel informed and comfortable.- **Problem Resolution**: Actively listen to guest complaints or issues and work towards effective solutions while maintaining a positive attitude.- **Coordination with Staff**: Collaborate with various airport staff and departments to ensure seamless guest experiences, including transportation, security, and baggage handling.- **Feedback Collection**: Gather feedback from passengers to improve services and pass valuable insights to management.Required Skills and Expectations:Candidates should have effective communication skills in both English and the local language, along with a friendly and approachable personality. A strong sense of customer service is crucial, as is the ability to remain calm under pressure. Candidates should be punctual, reliable, and able to work in a fast-paced environment. A high school diploma (10th pass) is required, and previous experience is not mandatory but will be considered an advantage. Enthusiasm and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Charter Operation Airline Operations Airport Operation Air Traffic Control Air Pollution Control Airline Customer Service Aviation
We are seeking an Air Traffic Controller to manage aircraft movements safely and efficiently at our busy airport in Kolkata. This is a full-time office position suitable for candidates with limited experience. It involves ensuring the safe and orderly flow of air traffic.Key Responsibilities:1. **Monitor Air Traffic**: You will keep track of incoming and outgoing flights to ensure they operate safely within designated airspace.2. **Communicate with Pilots**: You need to provide clear instructions to pilots regarding takeoff, landing, and routing while continuously maintaining communication.3. **Manage Flight Plans**: You will review and coordinate flight plans to optimize air traffic and ensure that all regulations are followed.4. **React to Emergencies**: In case of any unexpected situations, you will need to remain calm and provide quick solutions to ensure the safety of all aircraft and their passengers.5. **Use Technology**: You will operate advanced radar and communication systems to track aircraft and relay important information to pilots and other air traffic control personnel.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and must be able to work in a fast-paced environment. Strong communication skills are essential, as you will need to clearly relay instructions. Attention to detail is crucial for ensuring safety. The ability to remain calm under pressure is vital, as you will be responsible for making quick decisions that can affect the safety of many lives.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive in Kolkata, you will play a vital role in ensuring smooth ground operations. This entry-level position is ideal for individuals looking to start their career in the aviation sector.Key Responsibilities:1. **Cargo Handling**: You will assist with loading and unloading baggage and cargo from aircraft, ensuring it is done safely and efficiently.2. **Equipment Management**: You will operate ground support equipment such as tugs and conveyor belts, ensuring everything is functioning properly for smooth operations.3. **Safety Compliance**: You will follow safety protocols and guidelines to ensure a secure working environment for yourself and your colleagues.4. **Team Coordination**: You will work closely with other ramp staff and aircraft crews, maintaining open communication to manage the movement of baggage effectively.5. **Reporting Issues**: You will document any equipment malfunctions or safety hazards, reporting them to supervisors promptly to facilitate necessary repairs or corrective actions.Required Skills and Expectations:Applicants should have completed at least the 10th grade. As this position is suited for individuals with 0-1 year of experience, a readiness to learn and accept guidance is essential. You must be physically fit, able to perform manual tasks, and work in various weather conditions. A strong work ethic, punctuality, and the ability to work in a team are critical for success in this role.
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  • Fresher
  • Kolkata
Airport Ticketing Cargo Handling Aviation Customer Service Airline Operations Personality Development Aviation Security
Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination
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Customer Management Airport Representative Airport Ticketing Airport Operation Airport Executive Passenger Service Associate Guest Handling BPO Sales Ground Staff Air Ticketing Cabin Crew Aircraft Maintenance
Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Cargo Passenger Service Air Charter Operation Logistics Operations Airport Cargo Good Communication Skills Cargo Warehouse Ground Operation Cargo Flight Executive Cargo Staff
Operations & Handling: Supervise the loading, unloading, and proper storage of cargo, ensuring compliance with safety standards and, if applicable, dangerous goods regulations.Documentation: Prepare, verify, and process cargo documents, including invoices, shipping bills, and Air Waybills.Logistics & Tracking: Coordinate with airlines, ground handling teams, and customers to track shipment movements and provide updates.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Cargo Flight Executive Passenger Service Air Charter Operation Logistics Operations Cargo Staff Air Cargo Cargo Exclusive
We are seeking a Cargo Executive to join our team in Kolkata. This entry-level position is perfect for individuals looking to start their career in logistics and cargo management.Key Responsibilities:1. Cargo Handling: Assist in the loading and unloading of cargo, ensuring that all goods are handled safely and efficiently at all times.2. Documentation: Prepare and manage shipping documents, including bills of lading and customs paperwork, while ensuring accuracy and compliance with regulations.3. Communication: Coordinate with various stakeholders, including transport agents, customers, and warehouse staff, to ensure smooth and timely cargo movement.4. Inventory Management: Help maintain accurate inventory records, monitor shipments, and report any discrepancies promptly to the management.5. Customer Service: Provide support to customers by addressing their inquiries and resolving any issues related to their cargo in a professional manner.Required Skills and Expectations:Candidates should have a minimum education level of 12th pass and show a strong willingness to learn. Attention to detail is crucial, as you will be handling important documents and cargo. Good communication skills are essential for effective interaction with team members and clients. Basic knowledge of logistics and cargo handling processes is an advantage but not mandatory. A proactive attitude and the ability to work in a fast-paced environment will contribute to success in this role. You should also be a team player who enjoys collaborating with others.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Around Kolkata
Ground Operation Cargo Handling Cargo Staff Cargo Executive Ramp Executive Airline Ramp Executive Ramp Service Agent Airline Ground Staff Ground Operations Staff Air Hostess
A Cargo Officer manages the handling, documentation, and safe transport of cargo, ensuring compliance with aviation and regulatory standards while coordinating with logistics teams. HR SAGAARKey ResponsibilitiesCargo Handling and Operations: Oversee the loading, unloading, stowage, and dispatch of cargo to ensure safety, efficiency, and timely flight operations.Documentation and Compliance: Verify cargo documentation, maintain accurate records, and ensure compliance with aviation regulations, customs requirements, and hazardous materials guidelines.Entry-level positions may start as junior cargo officers or cargo agents, with opportunities to advance to senior cargo officer, supervisor, or lead roles overseeing larger teams and complex operations Himalayas...HR SAGAARSummaryA Cargo Officer plays a critical role in ensuring the safe, efficient, and compliant transport of cargo, combining operational expertise, regulatory knowledge, and strong coordination skills to maintain smooth logistics and flight operations.HR SAGAAR
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Freight Manager Jobs For Freshers - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Freight Operations Supply Chain Logistics Decision Making Transportation Management Problem Solving Customer Service Budgeting
A Freight Manager oversees the end-to-end transportation of goods, optimizing supply chain logistics to ensure timely, cost-effective, and compliant deliveries. Key responsibilities include negotiating carrier contracts, managing vendor relationships, tracking shipments, and implementing cost-reduction strategies. They require strong analytical skills, logistics knowledge, and leadership to manage teams and resolve shipping delays. Key Responsibilities & DutiesLogistics Coordination: Plan and execute the transportation of goods, including routing and scheduling for inbound/outbound shipments.Carrier Management: Select, evaluate, and negotiate contracts with carriers and freight forwarders to secure favorable rates and service levels.Cost Control & Efficiency: Analyze shipping data to optimize routes, reduce freight expenses, and improve operational efficiency.Compliance & Safety: Ensure compliance with all import/export regulations, safety standards, and environmental policies.Performance Monitoring: Track KPIs, monitor shipment status, and report on logistics metrics to stakeholders.Problem Resolution: Resolve issues related to damaged goods, delays, or logistical disruptions. Required Skills and QualificationsExperience: Usually requires a minimum of 5 years in logistics, supply chain management, or a related field.Education: A bachelors degree in logistics, supply chain management, or business is often preferred.Knowledge: Strong understanding of transportation methods (air, ocean, road), international shipping regulations, and inventory management.Technical Skills: Proficiency in Transportation Management Systems (TMS) and data analysis tools.Soft Skills: Excellent negotiation, communication, and leadership skills. Key Focus AreasAir Freight Manager: Focuses on urgent deliveries, airline compliance, and specialized cargo handling.Ocean Freight Manager: Focuses on international container shipping, customs compliance, and long-term freight scheduling.Transportation Manager: Focuses on fleet maintenance, driver management, and local distribution.
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Face-to-Face For Customer Service Manager Jobs (Freshers)

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Dum Dum Kolkata
Freight Operations Strategic Planning Supply Chain Customer Service Logistics Transportation Management Regulatory Compliance Problem Solving
As a Customer Service Officer in Dum Dum, Kolkata, you will be responsible for managing freight operations, strategic planning, and supply chain activities. Your role will involve providing exceptional customer service, overseeing logistics and transportation management, ensuring regulatory compliance, and resolving problems efficiently. The ideal candidate should possess excellent communication skills, attention to detail, and a proactive approach to customer inquiries. Experience in freight operations and a basic understanding of supply chain management will be beneficial. A 12th pass qualification is required for this full-time office-based position.
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Customer Management Customer Support Passenger Handling Airport Passenger Service Associate Passenger Service Executive Guest Handling Guest Service Manager Help Desk Operations Help Desk Engineer Help Desk Coordinator IT Help Desk Coordinator
We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for 34 Airport Staff Posts in Mangalore, Visakhapatnam, Hubli, Kochi/Cochin, Coimbatore, Puducherry, Bhopal, Kolkata, Nashik, Surat, with deep knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
Join our team as an Airport Terminal Services Agent in Kolkata, India. As a 12th pass candidate with 0-1 years of experience, you will be responsible for assisting passengers with check-in, baggage check, boarding, and other terminal services. You will ensure smooth operations and provide excellent customer service. Strong communication skills, attention to detail, and ability to work in a fast-paced environment are required. You must be reliable, punctual, and able to work well in a team.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Team Work Service Level Adherence Security Services Effective Communication Professional Communication Computer Retail Operations Hospitality Executive Passenger Handling
- Load and unload baggage from aircraft:The baggage handler will be responsible for safely loading and unloading luggage onto and off of airplanes, ensuring that each piece is properly stowed and secured.- Sort baggage according to flight destination:It is important for the baggage handler to organize and separate luggage based on the respective flight destinations to ensure that each bag reaches the correct aircraft for departure.- Operate ground support equipment:The candidate should be able to operate various types of ground support equipment, such as baggage carts, belt loaders, and tugs, to transport luggage to and from the aircraft.- Communicate effectively with team members and airline staff:Good communication skills are essential for the baggage handler to coordinate with other team members and airline staff to ensure a smooth and efficient baggage handling process.- Follow safety procedures and security protocols:The candidate must adhere to all safety procedures and security protocols to maintain a safe work environment and prevent any incidents or accidents while handling baggage.Skills and Expectations:- Ability to lift heavy objects and work in a fast-paced environment.- Attention to detail to ensure accurate handling and sorting of baggage.- Basic math skills to match luggage with flight destinations.- Willingness to work irregular hours, including nights, weekends, and holidays.- Physical stamina and endurance to work long shifts and withstand outdoor weather conditions.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Customer Manager Staff Management Passenger Support Ground Manager Good Communication Skills Problem Solving Airline Customer Service Airport Supervisor
As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.
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Freshers For Airport Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Personality Development Basic Computer Skills Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Direct Sales
We are seeking enthusiastic Airport Staff to join our team in Kolkata. This entry-level position is ideal for individuals looking to start a career in the aviation industry and requires a keen interest in customer service.Key Responsibilities:1. Customer Assistance: Welcome and guide passengers through the airport, answering their queries and providing essential information about flights and services.2. Check-in and Boarding: Assist passengers with check-in processes, ensuring they have the correct documents and luggage complies with airline regulations. Help with boarding procedures to ensure a smooth and timely departure.3. Baggage Handling: Support with baggage check-in and retrieval, monitoring luggage on the conveyor belts, and assisting passengers with their bags when needed.4. Safety and Security: Ensure that airport safety protocols are followed, including screening luggage and maintaining a secure environment for passengers and staff.5. Communication: Liaise between passengers and other airport staff, relaying information about flight delays, cancellations, and other updates.Required Skills and Expectations:Candidates should have a completed 12th-grade education and a friendly, positive attitude. Strong communication skills in both English and local languages are essential to assist a diverse group of passengers. Attention to detail, the ability to stay calm under pressure, and teamwork are also important. This role requires flexibility, as shifts may vary, including weekends and holidays.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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Fresher hiring for Ground Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Air Hostess Activities Air Charter Operation Aircraft Maintenance Aviation Customer Service Airport Ground Handling Airport Cargo Air Ticketing Aviation Security Cabin Crew Activities Ground Staff Activities Hard Working Ground Operation Grooming Basic Computer Skills Ground Handling
We are looking for motivated individuals to join our team as Ground Staff in Kolkata. This entry-level position is ideal for those with a passion for customer service and a desire to work in the aviation industry.Key Responsibilities:1. Customer Assistance: Help passengers with check-in procedures, baggage handling, and boarding to ensure a smooth travel experience.2. Information Support: Provide accurate information about flight schedules, gate changes, and airline policies. You will need to communicate clearly and efficiently.3. Problem Resolution: Address any passenger concerns or issues promptly and professionally, maintaining a positive attitude even in challenging situations.4. Operational Support: Collaborate with other airport staff to ensure that all operations run efficiently. This includes monitoring baggage loading and unloading to prevent delays.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and be willing to work full-time in an office environment. Strong communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is key, along with the ability to remain calm under pressure. Being a quick learner will help you adapt to various tasks in this dynamic role. Having a basic understanding of customer service principles and a positive attitude towards teamwork will significantly contribute to your success in this position.
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