Resolve customer complaints and provide technical solutionsConduct new machine trials and performance testingHandle machine modifications as per customer requirementsInstall and commission machines at customer sitesProvide machine operation and maintenance training to customersPerform machine servicing and preventive maintenance at customer endSupervise machine packing, loading, and unloading activitiesPrepare machine operation and maintenance manualsShowcase machine trials and demonstrations to visiting customersCoordinate with production, design, and quality departmentsMaintain service reports, installation records, and documentationSupport breakdown troubleshooting and root cause analysisEnsure customer satisfaction and timely service supportMonitor machine performance after installationFollow safety standards during installation and servicing activitiesShould be Open to travel across India