Senior Process Executive Job Vacancies in Thane

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

Greetings!!We are hiring for the Customer Service role.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. HSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

need fresher cadidate experiance also apply

Responsibilities:Lead Generation: Conduct research to identify potential customers and industries for our products/services. Utilize various channels, including social media, email campaigns, and cold calling, to generate leads.Prospect Qualification: Engage with leads to understand their needs and assess their potential as qualified prospects. Gather additional information for effective lead qualification.Sales Outreach: Conduct outbound calls, emails, and other communication methods to initiate conversations with potential customers. Articulate the value proposition of our products/services to prospects and create interest in further discussions. Create and send proposals as per discussion with potential clients Coordinate with Accounts for Invoice creation and send to potential clients Ensure payment is received with given period for the services Data Management: Update and maintain accurate records of prospect interactions Ensure data integrity and provide regular updates to the sales team regarding lead progress.

ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)LOCATION- Thane, Wagle EstateSalary- 35k to 40k +Unlimited IncentivesExperience- 1 year in INTERNATIONAL BPO 5 days working, shift time- 7pm to 4am, CAB FACILITY AVAILABLENeed candidates with US SALES/ RETENTIONS/ COLLECTIONS/ CUSTOMER SERVICEQualificationsCustomer Support and Technical Support skillsExcellent Interpersonal SkillsAnalytical SkillsExperience in resolving customer inquiries and complaintsAbility to provide support to customersStrong communication skills, both written and verbalBachelor's Degree/ Undergraduates

Requirement for Customer Service Associate. 5 Days On Rotational Shift , and 2 Rotational Offs , Good Communication Skills

To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off

First Credit Services Inc. is a Digital Debt Collection and Business Process Outsourcing company located in Thane. We have over 25 years of compliant collections and receivables management experience. We offer customized outsourcing programs, tailored to the specific needs of each business partner, with a hyper-personalized and omnichannel approach towards collection strategies. We have a global presence in several locations around the world and are capable of collecting in most countries.Role DescriptionThis is a full-time on-site role for a Customer Service Specialist. The specialist will be responsible for handling customer inquiries and complaints, providing accurate information on products and services, resolving customers' issues, and ensuring customer satisfaction. The specialist will assist customers via phone and email, and will be located in Thane.QualificationsCustomer Support and Customer Service skills Experience in resolving customers' issues and ensuring customer satisfaction Excellent Phone Etiquette and Customer Experience skills Strong ability to multitask Excellent written and verbal communication skills in English and Hindi Experience in the debt collection or financial services industry is a plus Bachelor's degree in any field

Greetings from Careernet!!!Work Mode: Work From OfficeNOTE: Experience Required minimum 6m to 3 years in Voice Support.Languages Required: English & HindiPosition: Customer ServiceIndustry: BankingSalary: 2.50 to 3.00LacsJob Location: Sec 125 Noida & Thane Wagle Estate.Age Limit: 28yrsQualification: Graduation.Work Schedule(# of Working Days): 6 Days working and 1 rotational offResponsibilities:To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performanceInterview Mode: F2F

Customer service/Upselling /Banking Process

Process Medical Billing (Claim Settlement)Gender: Male / FemaleAbout Company Gebbs is a medical billing company that deals in insurance claim settlementIt works as a mediator between the medical provider (client/doctor) & insurance companyAR Trainee -HSC or Grad freshers / Min 6 months of Non-bpo expAR Associate - Minimum 6 months of Intl BPO (Voice / Backend) / Domestic BPO (Only Voice) ExperienceSr. AR Caller - More than 12 months of any International BPO experienceLocation AiroliRequirement Good Communication skills: Fluency, Grammar & Neutral Accent (B28 B28 High)Basic Computer Knowledge requiredEducation: HSC / Graduate Fresher (B.Com/BMS/Plain B.Sc/BA)Shift timings :5:30pm - 2:30am / 6:30pm - 3:30am / 8:30pm - 5:30amLocation Boundaries : Airoli/ Sion / Kalyan / Panvel (No Western line Candidates for Airoli location)Transport Facility Pick up and DropSalary Range: AR Trainee: 10,800 during Training & 12,800 Post Training (Net)AR Associate: 12,000 - 17,000 (Net)SR AR Caller : 15,000 - 22,000(Net)Weekly Off Saturday & Sunday fixed offAge Between 18 years to 40 yearsWork Description Blended Process 70% Voice & 30% Non-VoiceRounds of Interview :HR & (Communication Skill test)Operations: (Process knowledge, Age, Stability, Communication skills, Compensation)Documents :Educational + Identity Proof + Residential Proof + Offer Letter + Salary Proof (Bank Statement/Pay slip)

Hello Everyone,Greetings from INTELLI CAREER!!!Were now hiring for MNCsOpenings for International voice process for immediate joiners.Work from officeJob Designation: Customer Support ExecutiveJob location: Thane, MumbaiShifts: Rotational shiftsFreshers/experienced both can applyGraduates/undergraduates anyone can apply.Should be excellent in communication.Salary for freshers 17k in-handSalary for experience candidates up to 33k.Incentives based on performance.Cab facility provided.Interested candidates can share their CV on or to

No Rejection, No English-Hindi & Marathi & Average English Call Center-Call & GO for Direct Interview in DIRECT COMPANY-Apply Now-Urgent OpeningEducation- HSC Pass OR SSC + 3 Year any DiplomaExperience- Freshers and Experience are WelcomeShifts- Fixed Day shifts for All Candidates + Sunday Off + Public holidayCommunication skills- Hindi language for Hindi Call Center and Marathi language for Marathi Call CenterWe have also opening for Average English, Good English, Gujarati, Tamil, Telgu, Kannad, Malyalam, Oriya, Asami ETC.Candidates should be Active & ConfidanteSalary- 10600 In hand to 16000 in hand + PF + Incentives + OthersLocations - Bhandup NR Station, Thane, Andheri, Turbhe, Airoli, Ghansoli, Malad, Gorwa, Manjalpur

We are hiring for CCE profile for our Premium Voice process, where your job will require interacting with customers over the Call.Job Responsibilities:1. Resolve customer complaints via Call.2. Responding promptly to customer inquiries.3. Making sure that customer's Issues are attended and all of their concerns are resolved immediately.

We are hiring for bpo calling process domestic nad international