Security Services Job Vacancies in Ludhiana

We are looking for dedicated Airport Ticketing Staff to join our team in Ludhiana, India. This role is ideal for candidates with 0 to 5 years of experience who have completed their 12th grade. The staff will be responsible for assisting travelers with ticket purchases, providing information about flights, and ensuring seamless check-in processes.Key Responsibilities:1. Ticket Sales: Assist customers in purchasing tickets for various flights, ensuring accurate information regarding prices and availability.2. Customer Service: Provide excellent support to passengers by answering their questions, resolving issues, and offering information on flight schedules.3. Check-in Assistance: Help travelers check in for their flights by processing their documentation and issuing boarding passes efficiently.4. Data Entry: Maintain accurate records of ticket sales, customer queries, and flight details in the computer system to ensure updates are readily available.5. Coordinating with Airlines: Communicate with different airlines to verify flight availability and schedule changes, ensuring customers remain informed.Required Skills and Expectations:The ideal candidate should have strong communication skills to interact effectively with customers. Attention to detail is crucial for processing ticket sales accurately. Basic computer skills are necessary for handling data entry tasks. A customer-oriented attitude is essential, as the role involves assisting travelers in a fast-paced environment. Flexibility to work varied shifts and a professional demeanor will enhance teamwork and service delivery.

Key Responsibilities:1. Assist passengers: Greet and assist passengers with check-in, boarding, and any other inquiries to ensure a pleasant travel experience.2. Baggage handling: Safely handle luggage, load them onto the aircraft, and ensure they reach the correct destination.3. Security checks: Perform security checks on passengers and luggage following standard protocols to maintain airport security.4. Coordinate with crew: Communicate effectively with flight crew and ground staff to ensure smooth operations throughout the flight.5. Customer service: Provide exceptional customer service by addressing any passenger issues or concerns promptly and professionally.Required Skills and Expectations:- Strong communication skills to interact effectively with passengers and colleagues.- Ability to work efficiently under pressure in a fast-paced airport environment.- Attention to detail to accurately handle luggage and perform security checks.- Physically fit to lift and handle luggage as required.- Professional demeanor and grooming standards to represent the airline positively.- Basic computer skills to operate airline systems for check-in and ticketing processes.