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Amcs Job Vacancies in Ahmedabad

Urgent Requirement For Service Manager

Multitech Control Systems

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Thaltej Ahmedabad
Installation Commissioning Manage AMC Contracts Warranty Claims Scheduled Maintenance and Repairs. HMI PLC SCADA Panel Wiring Panel Testing Control Panel
Job Overview:-The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. -This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities-Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. -Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills-Oversee installations, commissioning, and customer handovers.-Manage AMC contracts, warranty claims, scheduled maintenance, and repairs.-Handle customer escalations and ensure timely resolution.-Plan resource allocation (manpower, tools, spares) and monitor expense management.-Coordinate interdepartmentally with Sales, Production, and R&D for service needs.-Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate).-Ensure customer feedback is collected, analysed, and acted upon for service improvements.-Oversee training programs, SOP updates, compliance integration, and documentation standards.-Drive continuous improvement initiatives within the service operations.Work Location-Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pmWeek Off-Sunday
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Looking For Field Service Engineer

Multitech Control systems

  • 3 - 5 yrs
  • 4.3 Lac/Yr
  • Ahmedabad
Installation Commissioning Manage AMC Contracts Warranty Claims HMI PLC SCADA Panel Wiring Troubleshooting
Job Overview:-The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. -This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiency.Roles & Responsibilities-Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills-Oversee installations, commissioning, and customer handovers.-Manage AMC contracts, warranty claims, scheduled maintenance, and repairs.-Handl e customer escalations and ensure timely resolution.-Plan resource allocation (manpower, tools, spares) and monitor expense management.-Coordinate interdepartmentally with Sales, Production, and R&D for service needs.-Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate).-Ensure customer feedback is collected, analysed, and acted upon for service improvements.-Oversee training programs, SOP updates, compliance integration, and documentation standards.-Drive continuous improvement initiatives within the service operations.Work Location-Office (THALTEJ)Job Type-Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pmWeek Off-Sunday
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Opening For Field Service Engineer

Apex Eternity

  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Thaltej Ahmedabad
Conduct Site Assessments Conduct Site Installations Handle AMC Maintenance Schedules Complex Repairs and System Troubleshooting On-site Manage Customer Training During Handover Prepare Service Reports
Job Overview: A person who will be responsible for managing new projects, service and maintenance management, Handling of site visits, telephonic support and ticket management, customer relations, quality checks, and feedback management.The successful candidate will work closely with the team to ensure customer satisfaction and timely project completion.Roles & Responsibilities Leads on-site service activities, including installations, commissioning, complex repairs, and AMC execution. Acts as a key link between customer support and field technicians.Requirement Skills Conduct site assessments, installations, and commissioning for customer projects. Handle AMC maintenance schedules, complex repairs, and system troubleshooting on-site. Manage customer training during handovers and ensure systems are fully operational. Prepare service reports, including site observations and recommendations. Collaborate with service managers on performance tracking and resource planning. Provide feedback for process improvements and SOP revisions. Assist in customer feedback analysis and participate in service quality reviews.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.
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Service Manager

Apex Eternity

Installation Commissioning Customer Handover Amcs Warranty Scheduled Maintenance and Repairs Support Escalation Engineer Ensure Timely Resolution Plan Resource Allocation Monitor Expense Management Coordinate Interdepartmentally With Sales Coordinate Interdepartmentally With Production R&D For Service Needs Lead Performance Evaluations Track KPIs Analyze Service Data
Job Overview: The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills Oversee installations, commissioning, and customer handovers. Manage AMC contracts, warranty claims, scheduled maintenance, and repairs. Handle customer escalations and ensure timely resolution. Plan resource allocation (manpower, tools, spares) and monitor expense management. Coordinate interdepartmentally with Sales, Production, and R&D for service needs. Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate). Ensure customer feedback is collected, analysed, and acted upon for service improvements. Oversee training programs, SOP updates, compliance integration, and documentation standards. Drive continuous improvement initiatives within the service operations.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.
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