Sales & Operation Executive 12th Pass Jobs in Noida

We are looking for a dedicated Customer Care Associate to join our team in Sector 63. This full-time role is perfect for recent graduates or those with up to 3 years of experience. The ideal candidate will have completed at least their 12th grade and will work in our office to help provide excellent support to our customers.**Key Responsibilities:**- **Answer Customer Inquiries:** Respond to customer questions through various channels, ensuring they receive accurate and timely information.- **Resolve Issues:** Address and troubleshoot customer complaints with a positive attitude, working to find solutions that satisfy both the customer and the company.- **Maintain Records:** Keep detailed notes of customer interactions and issues in the system to help with future follow-ups.- **Follow Up:** After resolving an issue, reach out to customers to confirm satisfaction and ensure their needs have been met.- **Team Collaboration:** Work closely with team members and other departments to ensure smooth operations and high-quality service delivery.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, to effectively interact with customers. A friendly and approachable demeanor is essential, along with the ability to remain calm under pressure. Basic computer knowledge is required to navigate customer management systems. Candidates should be detail-oriented and organized to handle multiple tasks efficiently. A willingness to learn and adapt to new situations is also important, as this role involves continual improvement and customer service excellence.

A retail executive manages the day-to-day operations of a retail business, including sales, staff, and customer service. They also develop strategies to attract customers and increase sales.Here are some responsibilities of a retail executive:Customer service: Provide excellent customer service and address customer concernsSales: Plan and implement strategies to increase sales and attract customersStaff management: Coordinate and supervise retail staff, including recruitment and trainingBudgeting: Monitor retail operating costs, budgets, and resourcesCommunication: Communicate with vendors, clients, and team membersMarketing: Conceptualize store promotions and marketing campaignsInventory: Coordinate with inventory, maintenance, and procurement teamsCustomer feedback: Gather and evaluate customer feedbackRetail executives typically have a bachelor's degree in a related field, such as business administration, marketing, or commerce, and some experience in retail. They also need strong leadership skills, customer service expertise, and a business-oriented mindset.

A retail executive manages the day-to-day operations of a retail business, including sales, staff, and customer service. They also develop strategies to attract customers and increase sales. Here are some responsibilities of a retail executive: Customer service: Provide excellent customer service and address customer concernsSales: Plan and implement strategies to increase sales and attract customersStaff management: Coordinate and supervise retail staff, including recruitment and trainingBudgeting: Monitor retail operating costs, budgets, and resourcesCommunication: Communicate with vendors, clients, and team membersMarketing: Conceptualize store promotions and marketing campaignsInventory: Coordinate with inventory, maintenance, and procurement teamsCustomer feedback: Gather and evaluate customer feedbackRetail executives typically have a bachelor's degree in a related field, such as business administration, marketing, or commerce, and some experience in retail. They also need strong leadership skills, customer service expertise, and a business-oriented mindset.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.Greet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicescontact no.-8700329204