Reservation Staff Female 12th Pass Jobs in Patna

We are looking for dedicated Reservation Staff to manage booking requests and provide excellent customer service in Patna City. This full-time position is ideal for individuals seeking to start their career in the hospitality industry.Key Responsibilities:- **Manage Bookings**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate data entry into the booking system.- **Customer Service**: Greet customers warmly, address their inquiries, and provide information on services, rates, and availability with professionalism.- **Confirmations and Changes**: Send booking confirmations to customers, update reservations as needed, and handle cancellations efficiently to maintain accurate records.- **Coordination with Teams**: Work closely with other departments to ensure smooth operations and effective communication about guest arrivals, special requests, and any changes to their bookings.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. While prior experience is welcome, it is not mandatory. Strong communication skills are essential to interact with customers effectively. Candidates must be detail-oriented and organized to manage multiple reservations accurately. A positive attitude and willingness to learn are crucial in providing remarkable customer service. Proficiency in basic computer skills will help in managing booking systems efficiently.