Remote Support Engineer Jobs

Hi,We have an excellent job opportunity with BSS Microfinance Ltd (BC Kotak groups)Key Skills:1. Troubleshooting2. OS Installation3. LAN / WAN Configuration4. Hardware Troubleshooting5. Field Visit

Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person

Job Openings for 2 Electronics Engineer Jobs for Freshers in Por, Varnama, Vadodara, having Educational qualification of : Higher Secondary, Diploma, B.E, B.Tech, M.Tech with Good knowledge in Electronic Technician,Electronic,Electronics Maintenance,Team Coordinator,Team Mentor,Electronic Components,Soldering,Wiring Harness,Bug Fixing,Problem Solving,Remote Support etc.- The ideal candidate will be responsible for developing their internal growth with companies growth.- Good Knowledge of SMD component soldering- Basic knowledge of electronics component- Basic Identification assembly and packing work knowledge- Basic knowledge of power cable and its troubleshooting- Basic working knowledge of equipment, application, compatibility, programming, and testing- Degree or Diploma or equivalent completion of Electronic Technician program or equivalent experience- Ready to attend Face to Face to Interview- English communication required(Basic), Fresher to 1yr experience candidate can also apply- Salary will be purely based on interview performance.

As a Network Support Engineer, you will be responsible for monitoring, maintaining, and supporting the organizations network infrastructure. You will troubleshoot complex networking issues, work closely with other IT staff to ensure network stability and performance, and provide assistance to end-users regarding connectivity and access issues. This role is critical in ensuring our systems are robust, secure, and optimized to meet business needs.Key ResponsibilitiesNetwork Monitoring and Maintenance: Monitor the organizations networks to identify issues and potential areas of improvement. Regularly perform system health checks, backups, and diagnostics.Troubleshooting and Issue Resolution: Diagnose and troubleshoot network issues related to connectivity, hardware failures, and performance bottlenecks. Ensure minimal downtime and prompt resolution.Network Configuration and Support: Configure, test, and deploy network equipment, including routers, switches, firewalls, and wireless devices.Network Security: Ensure network security by implementing firewalls, VPNs, and other security measures. Monitor for potential threats and vulnerabilities, working closely with the IT security team.Documentation: Maintain detailed documentation of network configurations, processes, and procedures. Create incident reports and maintain logs.User Support: Provide technical support for internal users regarding connectivity issues, access requests, and troubleshooting.Collaborate with IT Teams: Work with other IT staff on projects, upgrades, and troubleshooting that involve network resources. Assist in network design and upgrades as needed.RequirementsEducational Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent experience.Certifications (preferred): CCNA, CompTIA Network+, or equivalent certification.Experience: 0 - 2 years of experience in network support.

Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

TrustFace Consultancy is looking for candidates who are interested in #interns / #freelancer or 4+ yeaars experienced candidates to build a product 1. Minimum 2+ years Experience in #Python , #Django and #flask frameworks 2. hashtag#API design and Management 3. 3rdParty API hashtag#Integration & consumption 4. #NoSQL , #RDBMS databases , #Azure / #AWS cloud computing 5. #TDD, BDD development with agile methodologies 6. Capability to manage work from remote 7. Experience in hashtag#CICD, #DevOps tools and principles 8. Testing, hashtag#Security and Quality checks9. #NFR design scope and road mapping 10. Data science, Analysis experience Share cv to trustfaceconsultancy@gmail.com

1. Need to do Time attendance, payroll and customized software Installation and training at customer site.2. Need to give software technical support by over phone, email and thru remote desktop access (ANYDESK, ULTRAVIEWER, TEAM VIEWER).3. Respond customer mails on timely manner. 4. Company will provide two wheeler and mobile.5. Candidate must have two wheeler driving license.6. Candidate must have basic computer knowledge.

Role: Workspace IT Infrastructure AnalystExp: 5+ yrs.Location: PuneNotice period: 1 monthResponsibilities: Work closely with stakeholders to determine and execute strategies to enableconsultants, clients and guests to work effectively and collaboratively - in ouroffices and on client sites Support and help customers use our internal applications such as videoconferencing, collaboration, device management and security Deal with multiple requests simultaneously - face to face, via chat, email and aticketing system Manage complete lifecycle of assets by working closely with Procurement Lead Help with IT consulting and coordinate office build outs and ODC setup. Liaise with external providers and vendors to provide a consistent and seamlessexperience for consultants, clients and guests Be the subject matter expert on hardware, infrastructure delivery andmaintenance and work closely with delivery teams to implement, secure andmaintain this infrastructure Work with CSTs to ensure consultants have the tools they need to do their roleeffectivelyAs a values-based organization we highly value personal skills and a passion fortechnology. We are looking for someone with the following skills : Problem analysis and solving skills, proactively thinking outside existing solutionsand look at ways to improve what has been implemented. E.g improve userexperience around printing, pairing etc. Proactive communication in English with the team, stakeholders, customers andguests - including colleagues from around the world. This will include bothwritten and verbal communications. Collaborative approach and understanding the value of pairing and knowledgesharing Actively managing your own time and tasks but seeking help and guidance whennecessary, while constantly providing transparency on tasks Supporting not only stakeholders

Hi,This is Akash, a Company Representative from Ighty Support. We have an immediate opening for a Desktop & Network Support Engineer to join a licensed US-based Managed IT services providing company named Ighty Support!Kindly find the JD as mentioned below:Job DescriptionDesktop & Network Support Engineer Ighty Support TeamExperience: 2+ years of genuine experience in Networking with a neutral accent.We are currently seeking a Desktop & Network Support Engineer to join our support team. We are looking for a team player who possesses excellent communication skills and has an outgoing personality. This role involves providing managed IT services remotely to our internal and external clients.As a Desktop & Network Support Engineer, your primary responsibility will be to deliver exceptional support to our clients. You will work closely with our engineering team on tasks such as testing, upgrades, and troubleshooting.Key skills required for this role include: Desktop Support: Proficiency in resolving desktop-related issues, including hardware, software, and network connectivity problems. Network Support: Strong knowledge of networking principles and experience in troubleshooting network-related issues. Remote IT Services: Ability to provide effectively managed IT services remotely, ensuring client systems are functioning optimally. In-depth understanding of IP Networking (CCNA certification preferred). Team Collaboration: Proven ability to work effectively within a team, collaborating with engineers and sales professionals to deliver comprehensive support to clients. Communication Skills: Excellent verbal and written communication skills, enabling you to interact professionally with both internal and external clients.If you are enthusiastic about providing top-notch support, possess technical expertise in desktop and network support, and thrive in a collaborative environment, we encourage you to apply. Join our team and play a vital role

Job Description Configuration of Outlook, Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, Installation of Operating Systems Win XP, Win 7, Win 8, Win 10 Installation of device drivers & hardware components Knowledge in Remote Support

- Help customers through a series of actions, via either phone, email or chat, until resolution- Diagnose and troubleshoot technical issues, including account setup and network configuration- Properly escalate unresolved issues to appropriate internal teams- Ensure all issues are properly logged in Bluberry Media's Helpdesk Portal.- Prioritize and manage several open issues at one time- Document solutions in the form of notes and manuals- Should be flexible with shifts- Excellent communication skills in English both verbal and written- Good knowledge of network, Windows & Mac- Server/workstation Operating Systems, Printer and Scanner Installation and AD management- 2 to 3 years of experience in L1-Helpdesk / L1- Remote support- Proven work experience as an L1 Technical Support Engineer or IT Helpdesk Technician or similar role- Experience in helpdesk ticketing tool or any other service management tool- Good knowledge of current network hardware, protocols, and standards- Certifications in mainstream vendor technologies will an advantage (eg: MCITP)- Working knowledge of Outlook configuration and MS 365.

am looking for an Training and Development, design and expand training and development programmes based on the needs of the organisation and the individual needs.monitor and review the progress of trainees its either through discussion or asking them one by one hurry up

Taking ownership of customer issues reported and seeing problems through to resolutionFollowing COMPANY S standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResearch and identify solutions to solve the issuesDiagnose and troubleshoot technical issues.Ask customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsProperly escalate unresolved issues to Service In-charge / Service ManagerProvide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reports as per company policy.Document technical knowledge in the form of notes and manualsMaintain jovial relationships with clientsEnsure additional revenue generation from all customers sites.Be updated with latest technologies and technical skills and keep tool kit and calibrated Multi meter etc. always available with you.Ensure customer satisfaction.

Job DescriptionThe candidate should have the ability to help customers via Online Chat, Phone, or Remote Support.Responsibilities1. Identify customer needs and assist customers in selecting suitable products.2. Update our internal databases with information about technical issues and useful customer conversations.3. Discuss feature requests and workaround with team members.4. Inform customers about new features and functionality while installing our software via a remote support tool.5. Following up with customers to ensure their technical issues are resolved.6. As required, take on additional responsibilities on an ongoing basis.Key Skills/Knowledge1. Ability to communicate effectively in English and Hindi, both written and verbally2. A good understanding of computing (e.g. Windows 7, 8, 10, and MS Office) is required.3. The ability to multi-task and work with speed and accuracy4. A basic understanding of financial services (NSE, BSE, MCXMin Education Qualification:- Graduate (B Com or B Sc or Diploma Engineer or BBA or BCA or M Com or MBA)Interview Time - 10 am to 4 pm (Monday to Saturday)Location:- 9th Floor (STPI), Tower One, GIFT City, Gandhinagar, Gujarat. 382355

Establish the networking environment by designing system configuration, directing system installation and defining, documenting and Enforcing system standards.Design and implement new solutions and improve resilience of the current environment.Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimisation. Undertake data network fault investigations in local and wide area environments using information from multiple sources.Secure network systems by establishing and enforcing policies, and defining and monitoring access.Support and administer firewall environments in line with IT security policy.report network operational status by gathering and prioritising information and managing projectsupgrade data network equipment to the latest stable firmware releasesconfigure routing and switching equipment, hosted IP voice services and firewallsprovide remote support to on-site engineers and end users/customers during installationprovide remote troubleshooting and fault finding if issues occur upon initial installation

Excellent knowledge of Microsoft Operating Systems and the Microsoft offerings across various product lines that can be utilized. Good with Network administration, Asset and Network Security Setup Remote workflow and remote desktop connectivity. Inter-office infrastructure. Able to handled ERP, Tally and Mail Servers. Should maintain the website like updating the pages and contents if required. Should handle all the CCTV camera software and Bio Metric Software. Should have a knowledge in SEO and Virtual Assets Management.

Primary purpose of the roleThis role is responsible for implementing infrastructure initiatives across a variety of projects, with a strong focus on automation and continuous improvement along with assisting teams with moving workloads appropriately between private and public cloud.This role is responsible for all physical and virtual infrastructure, ensuring all aspects of technology and systems are operating in line with Invias HA business requirements.This role will work on all back-end technology aspects such as maintaining servers, switches, firewalls, & PC's.The ideal candidate will have experience in an infrastructure role implementing or supporting data center deployed servers, virtualization, storage, backup & DR, database, Cloud and security solutions.Key accountabilities Design, implementation, and support of Invia Data Centre Infrastructure (Server, Storage, Network Desktop, OS, Security) Manage, Monitor, Sustain, Troubleshoot, and Support existing Invia platform and solutions Support Invia Sales teams during conceptualization, estimation, and planning of new opportunities. Maintain support queues in line with SLAs Collaborate with various cross functional teams to resolve issues and delver projects Administration of Office 365 online services (MS Teams, OneDrive, Exchange).Key challenges Working in a newly formed team Working with a global organisation across multiple time zones Keeping abreast of current with emerging vulnerabilities, risks, and threats, in addition to understanding their appropriate counter measures.Key knowledge and experience Excellent troubleshooting, incident, problem, and Change management experience. Strong hands-on Windows and Ubuntu System Administration skills Strong Security knowledge (Firewalls, AV, IDS/IPS, DLP etc.) Strong all-round networking experience (VLANS) MS Hyper-V experience implementing, administering & supporting Server hardware experience with DELL & HP Experience with te

Need to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.A desktop support engineer, who should have extensive knowledge of office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer who can provide fast and effective support for clients experiencing basic hardware and software issues.Desktop Engineer Level 1 role for Desktop / IT support that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.Operating System Windows 10Collaboration tools - Microsoft Outlook 2019, Skype for Business, WebEx.VPN Client Cisco AnyConnect. Should have hands on knowledge on VPN switch router VPN and candidates who can handle top level executives.

Job Description Configuration of Outlook, Microsoft Office products Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, Installation of Operating Systems Win XP, Win 7, Win 8, Win 10 Installation of device drivers & hardware components Knowledge in Remote Support

Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064