Product Coordinator Job Vacancies in Delhi NCR

Looking for a talented staff to promote our products and provide customer support.

Company DescriptionA reputed company who is a distributor of Test & Measuring instruments , serving the industrial sector with solutions for electrical and instrumentation testing needs and Electrical Safety Intruments. We provide a wide range of products catering to industries such as Power, Oil & Gas, Automation, Solar PV, Food & Beverage, Chemical, Education, and more. Our expertise extends to Solar PV solutions, including the design and installation of Solar PV charging power plants for telecom sectors. Additionally, we are a representative for a USA based company who are manufacturers of Solar Charge Controllers and Inverters in the Indian subcontinent.Role DescriptionWe are seeking a full-time Senior Sales Application Engineer for an on-site role based in South Delhi. This individual will focus on providing engineering support to customers, offering technical solutions, and working closely with the sales team to meet customer requirements. Responsibilities will include identifying client needs, demonstrating technical features, providing after-sale technical support, and collaborating with teams to achieve sales targets and customer satisfaction.QualificationsProficiency in Sales and application Engineering , including the ability to identify client requirements and close technical sales effectively.Proven expertise in Technical Support and Electrical / Electronics Engineering, with the ability to address client concerns and deliver practical solutions.Knowledge and experience in Electrical / Electronics Engineering applicable to industrial testing and measurement solutions.Strong communication and interpersonal skills for engaging with clients and technical teams.At least a bachelor's degree or Diploma in Electrical, Electronics or related engineering fields is essential.Previous experience in industrial sectors like Power, Oil & Gas, or Automation, or exposure to Solar PV solutions is an advantage.

We are looking for a PLM Engineer with 3-6 years of experience in Gurugram. The role involves working with Teamcenter Engineering, NX, Solid Edge, ERP, and Auto CAD Designer to provide technical support, pre-sales activities, solution consulting, and customer success. The ideal candidate should have a background in IT, strong communication skills, and the ability to effectively position products. A graduate degree is required for this full-time position based in the office.

Managing a team of customer service employees. Answer phones and track clients service records Schedule technician to attend clients complaint at site Act as liaison between client & company Respond to any issues that occur during the delivery of services Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Conducting service quality assurance surveys with customers and reporting findings to the staff. Handling customer complaints brought to your attention. Motivating the team to perform at their best.Qualifications & Skills Must be Graduate Minimum of 2 -3 years experience. Computer literate. Management skills. Excellent customer service and problem-solving skills High quality organizational skills The ability to work well under deadlines and to multitask The ability to build relationships and coalitions within the community Excellent verbal and written communication skills Excellent critical thinking and problem-solving skills

Desired Candidate Profile:Designation/ Role: Client AssociateExperience: 1 to 3 years experienceLocation: Bangalore / Mumbai / DelhiEducation: Graduate with AFP/CFP/QPFPIndustry: Financial Services / Personal FinanceJob description:Supporting the Client Relationship Manager in identifying client needs and providing them with theright financial planning assistance. Assisting in the management of client portfolios, consisting of Mutual Funds, Portfolio ManagementServices (PMS), Direct Equity, etc. Good understanding of Mutual funds, PMS, and other investment products. Collaborating with various departments within the organization, including Research, Insurance,Financial Planning, and Operations, to ensure timely and accurate responses to client inquiries. Engaging with both existing and prospective clients alongside the Client Relationship Manager andaddressing client inquiries effectively. Providing clients with pertinent information and insights regarding portfolio reviews.

We are seeking enthusiastic and goal-oriented individuals to join our team as Field Promotion Specialists in New Delhi. This is a full-time, performance-driven role where you'll be the face of our product on the ground, engaging with users, conducting promotions, and supporting our growth efforts across both urban and rural areas.Key Responsibilities:1. Conduct daily on-ground product promotions in targeted locations.2. Engage and educate potential users on product features and benefits.3. Collect and report user feedback and promotion outcomes through online reports.4. Learn product functionality in depth to guide users effectively.5. Achieve daily targets and support broader marketing campaigns.Requirements:1. Fluent in English; knowledge of Hindi is a plus.2. Strong communication and interpersonal skills.3. Proactive attitude, hardworking, and a willingness to commit long-term.4. Ability to grasp and explain product logic clearly.5. Familiarity with cryptocurrency and digital earning platforms is an advantage.Preferred Qualifications:1. Experience in field sales, marketing, or promotional campaigns.2. Knowledge of local communities and regional demographics.3. Comfortable with flexible working hours and location-based tasks.

Key Responsibilities:1. Customer Assistance:o Provide support to clients via phone, email, and live chat.o Respond to inquiries related to accounting software, financialstatements, billing, and other accounting-related matters.o Assist clients with troubleshooting and resolving issues promptly.2. Issue Resolution:o Identify, investigate, and resolve customer issues in a timely manner.o Escalate complex issues to higher-level support or specializeddepartments when necessary.o Follow up with clients to ensure their issues are fully resolved andthey are satisfied with the service provided.3. Product Knowledge:o Maintain a thorough understanding of the companys accountingproducts and services.o Stay updated with new features, updates, and changes in accountingregulations.o Educate clients on how to use accounting software and otherfinancial tools effectively.4. Customer Relationship Management:o Build and maintain strong relationships with clients by providingexceptional customer service.o Keep accurate records of customer interactions, issues, andresolutions in the CRM system.o Gather customer feedback and provide suggestions for productimprovements.5. Training and Support:o Conduct training sessions for clients on how to use accountingsoftware and understand financial reports.o Create and update user manuals, FAQs, and other supportdocumentation.o Assist in onboarding new clients and setting up their accountingsystems.6. Team Collaboration:o Work closely with other departments, including accounting, sales,and technical support, to ensure cohesive service delivery.o Participate in team meetings and contribute to the continuousimprovement of customer support processes.Qualifications and Skills: Education:o Bachelors degree in Accounting, Finance, Business Administration,or a related field. Experience:o Previous experience of 2-3 years in customer support or a relatedfield, preferably within the accounting or financial services industry.o Must have Experience with accounting softwares (e.g., QuickBooks,Xero, Capium, Sage) Skills:o Strong understanding of accounting principles and financialstatements.o Excellent communication and interpersonal skills.o Proficiency in using customer support software and CRM systems.o Problem-solving skills and the ability to work under pressure.o Attention to detail and accuracy in handling financial information.Personal Attributes: Professionalism: Demonstrates a high level of professionalism and ethicalstandards. Client-Focused: Committed to providing excellent service and buildingstrong client relationships. Patience: Ability to remain patient and calm while addressing client issuesand concerns. Proactive: Takes initiative to identify and address potential issues beforethey escalate. Team Player: Works well in a team environment and collaborates effectivelywith colleagues.

alary: Up to 25,000 per month + Performance-Based IncentivesExperience: Minimum 1 year in SalesLocation: Gurgaon and DelhiShift: Day ShiftIndustry: [Add industry e.g., Real Estate, Education, FMCG, etc.] (Optional)Employment Type: Full-Time---Job OverviewWe are looking for a motivated and experienced Sales Executive to join our growing team in Gurgaon and Delhi. The ideal candidate will have a strong background in sales, excellent communication skills in English, and the drive to meet and exceed targets.---Key Responsibilities:Identify potential customers and generate new business opportunities.Conduct sales visits, presentations, and follow-ups.Understand customer needs and offer appropriate products/services.Achieve monthly sales targets and contribute to team goals.Maintain strong relationships with clients to ensure repeat business.Provide timely reports on sales activities and performance.---Requirements:Minimum 1 year of experience in sales.Excellent communication skills in English.Strong interpersonal and negotiation skills.Ability to work independently and as part of a team.Prior experience in [insert industry, if known] is a plus.---Benefits:Fixed salary up to 25,000 per month.Attractive performance-based incentives.Opportunity for career growth and advancement.

Key Responsibilities:Lead Generation and Prospecting: Identifying and engaging with potential customers.Building Relationships: Establishing and nurturing relationships with existing and new clients.Sales Presentations and Demonstrations: Presenting products or services to potential customers.Negotiation and Contract Closure: Negotiating terms and closing deals.Sales Performance Tracking: Monitoring and reporting on sales performance.Customer Service: Providing excellent customer service and resolving issues.Market Research: Staying informed about industry trends and competitor activities.Collaboration: Working with other teams like marketing and customer support.Achieving Sales Targets: Meeting and exceeding sales quotas and goals.

Visit potential customers for new business Design and implement effective marketing strategies to sell medical products of the company Provide customers with quotations Negotiate the terms of an agreement and close sales Gather market and customer information and provide feedback on buying trends Represent your organization at trade exhibitions, events and demonstrations Identify new markets and business opportunities Review your own sales performance Proven experience as a Medical sales representative

Skills and Qualifications good Communication Skillsstrong Organizational Skillsability to Multitaskproficiency in Computers and Software Programscustomer- Centric Viewexperience with Crm Systemsknowledge of Sales Processes and Products

As a Technical Support Executive, you will be responsible for providing exceptional support to our customers by troubleshooting technical issues, resolving inquiries, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide solutions in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat regarding technical issues.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to customers to resolve technical issues.Document customer interactions and maintain accurate records of issues and resolutions.Collaborate with the development and engineering teams to escalate unresolved issues.Educate customers on product features and best practices.Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction.Stay up-to-date with product knowledge and industry trends.Participate in training sessions and contribute to knowledge base articles.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience in technical support or a related field.Strong understanding of computer systems, mobile devices, and software applications.Excellent problem-solving skills and attention to detail.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.Customer-oriented attitude with a passion for helping others.

SALES & PROJECT ENGINEER FOR INDUSTRIAL PIPELINE...AIR, GAS, FIRE, LUBE & WATER. - As a Sales Engineer you will close new sales opportunities by creating competitive high-quality proposals and also take part in tendering and bidding process. - Sales Engineer key role & responsibilities. - As a Sales Engineer you will close new sales opportunities by creating competitive high-quality proposals and also take part in. - Coordinating with clients, Architects, Vendors to get complete details for the project. - Preparation of the detail BOQ as per the drawings.

1. As a product consultant, you will need to understand your clients needs and provide them with the solutions they seek. This requires a deep understanding of both technology and business.2. Develop and maintain strong relationships with Architectures, Interior Designers, and Kitchen partners3. Attend Walk-ins at the Experience Centre4. Collaborate with clients to analyze their requirements and provide optimal products. 5. Managing the Experience Centres day-to-day activities 6. Maintain the cleanliness and attractive appearance of the showroom.7. Sales support to the field salesperson8. Backend support to the salesperson (Area Calculation and others)9. PCP support (Handling PCP clients)10. Sampling support to the salesperson11. Handling all the queries on Instagram and responding to them timely

Job Description: Customer Support RepresentativePosition: Customer Support RepresentativeLocation: Gurgaon, IndiaQualification Graduate Excellent Communication in English A minimum of 1 year of experience in Customer Support RepresentativeCompetitive salary up to 30,000 INR CTC.In-hand salary of 25000 INR.Performance-based incentives for meeting and exceeding targets.Opportunity for career growth and professional development.Positive and collaborative work environment.Day shifts with fixed working hours.Other standard company benefits as per policy.Join our dynamic team and contribute to providing outstanding customer support to our valued clientele. If you meet the specified qualifications and are passionate about delivering top-notch service, we look forward to receiving your application.

Preparing sales action plans and strategies, Sales representatives present and sell products or services to organizations, They contact potential buyers, present products and services, answer questions and discuss pricing.

Responsibilities1. Answering phones and explaining the product and services offered by the company.2. Contacting existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their specifications.5. Resolving queries and issues related to the products and services.6. Maintaining the database of the customers on a regular basis.7. Suggesting solutions based on customers needs and requirements.Requirements1. Graduation in any field. Well versed with computers.2. Work experience of 1-2 yrs as a Telecaller, TeleMarketer, or a similar role in the Sales Department.3. Great interpersonal skills.4.Proficiency in English / Hindi is a must

KEY RESPONSIBILITY AREAS- Pre-Sales - Performing product demonstrations based on prospect requirement and understanding. ERP Implementation & Support Customer Centricity: ability to provide a cherishing experience through support Customer Loyalty: Achieving high retention & word of mouthSKILLS- Post-Graduate / Graduate in Engineering / Computer Science / Commerce 3+ years of Pre-Sales/ERP Implementation experience Deep business knowledge Critical thinking and problem solving Excellent decision-making and leadership capabilities Conflict resolution experience Top notch verbal communication skills

Roles & Responsibilities: Provide product and service information to customers; Complete call logs and reports; Other duties as assigned; Identify and escalate issues to supervisors; Research the required information using available resources; Document all information according to standard operating procedures; Escalating customer feedback as required; Business Development Activities such as lead generation through Email, calling, meeting etc.; Making customer profiles and assist sales team in qualifying prospects, making proposals, coordinating with direct sales team; Analyze potential markets; Resolving customer queries and ensuring strong customer satisfaction; A strong commitment to customer service.Desirable: Excellent communication/written skills Presentation skills, prospecting skills, and negotiation skills. Good comprehension & interpretation skills to understand customer issues/complaints and respond in accordance. Should be very organized, goal-oriented, a quick learner, and able to multitask. Good interpersonal & presentation skills. Good convincing power. Influencing and Negotiation Skills. Ability to handle pressure and meet deadlines Computer Skills: Experience with MS Office suites and Outlook. Qualification: BBA/BBS - Business Management / Business Administration, M.B.A Marketing/PGDM

II. Meet with potential clients and grow long-lasting relationships III. Make strategy for order booking for complete LV , MVProduct IV. Coordinate with internal design team to ensure timely submission & approval of drawings V. Coordinate with OMG for timely and satisfactory experience during customer inspections VI. Ensure post Sales Customer Support & coordination with Customer Care team VII. Generate new client & business relationships to ensure new business & projects are identified. VIII. Achieve Customer Satisfaction at every stage of customer experience from Offer Submission to Commissioning IX. Nurture CML customers for increased market share in their business X. Achieve Customer Satisfaction at every stage of customer experience from Offer Submission to Commissioning XI. Achieve Debtor Days Payment collection & Gross Margin targets XII. Nurture CML customers for increased market share in their business XIII. Team Development - Technical Skills & Soft Skills XIII. Keeping and presentaing updated Management Reports to concerned officials.

Job Overview:We are looking for a Pre -sale Support Executive with strong Communication and convincing skills,Hunger to grow the business through Lead generation, Data extraction, Tele-calling and differentsocial media accounts.Job Responsibilities and Duties1. Generating new Clients through lead generation, Data extraction, Tele-calling, anddifferent social media accounts.2. Understand the target markets, including industry, company, project, company contractsand accordingly design & make our offering.3. Ensuring consistent engagement with potential clients to ensure closure of deal.4. Possess a strong understanding of our products, and our competition in the industry.5. Follow the latest industry developments and align our offering accordingly.