Patient Care Coordinator Jobs

ROLES AND RESPONSIBILIES1. Patient admission and counselling : Clinical assessment and diagnosis, maintaining previous documents, prepare folder of pt having his videos/photos for record purposes2. Monitoring the Therapist: timely entry, lunch break time, their work, leaves, communication with the patients, decorum maintenance, therapy room cleanliness, list of patients for senior drs to be seen from time to time, meetings with therapist on regular intervals, all feedbacks are entered daily in tabs3. Guidance and Monitoring patients: Regular basis feedbacks from patients by just talking to them, counselling, refer to dr if patient needs change in medication or other valid reasons, all doctor related enteries in files are to be entered in tabs4. Coordination and Meeting: Act as a Coordinator between Admin/Nutrition/Physio, Coordination among drs, Regular meetings with different departments, Regular checks in therapy rooms for mobiles use/any other wrong doing5. HR/Manpower Requirement/Utilization- Regular trainings for staff, enhancement of skills from time to time6. Closing formalities- see that pre and post summary details by doctors are done, Preparation of all documents before closure and see file in tab is complete

Job Summary:We are seeking a responsible and vigilant Night Administrator to oversee hospital operations during night shifts. The role ensures smooth functioning of clinical and non-clinical services, patient coordination, staff supervision, and adherence to hospital policies during night hours. The ideal candidate should be calm under pressure, organized, and capable of handling emergencies and operational issues independently.Key Responsibilities:Oversee overall hospital operations during night shift and act as the administrative in-charge.Coordinate with doctors, nursing staff, security, housekeeping, and support services to ensure uninterrupted patient care.Handle patient admissions, discharges, bed management, and inter-department coordination during night hours.Address patient and attendant concerns, complaints, and emergencies promptly and professionally.Ensure availability of essential services such as pharmacy, laboratory, radiology, and ambulance support.Monitor staff attendance, duty rosters, and discipline during night shift.Ensure safety, security, and adherence to hospital protocols and emergency procedures.Maintain night reports, incident reports, and handover notes for day administration.Coordinate with on-call consultants and escalate critical issues to senior management when required.Support audits, NABH compliance, and hospital policies during night operations.Qualifications & Experience:Bachelors degree in Hospital Administration, Healthcare Management, or related field (MBA/MHA preferred).25 years of experience in hospital administration or supervisory role; night-duty experience preferred.Strong communication, coordination, and problem-solving skills.Ability to work independently and manage stressful situations.Basic computer knowledge and experience with HIS systems.

We are hiring patient support executive.Act as the primary point of contact for patients, ensuring smooth onboarding, appointment scheduling, and treatment follow-ups.Clearly explain treatment plans, services, and procedures to patients and address queries with empathy and professionalism.Maintain accurate and up-to-date patient records, consent forms, and other relevant documentation.Coordinate with doctors, therapists, billing teams, and other departments to ensure timely delivery of services to the patient.Collect patient feedback and promptly address concerns or complaints, ensuring patient satisfaction.Look after administrative tasks at the clinic such as billing, medicine stock management and dispensing, upkeep and maintenance.

Role OverviewThe Clinical Coordinator is responsible for guiding patients through their treatment journeyfrom initial consultation to conversion and follow-up. The role requires excellent communication, patient handling, and sales counselling skills to ensure a seamless experience and achieve clinic targets.Key Roles & Responsibilities1. Patient Consultation & Counselling Welcome clients warmly and conduct initial counselling sessions. Understand patient concerns, expectations, and medical history. Clearly explain available treatments (lasers, skin, hair, anti-aging, slimming, dental, etc.). Recommend treatment packages as per clinic protocols and patient needs. Ensure patients are well-informed about procedures, benefits, risks, and post-care.2. Sales & Conversion Achieve monthly counselling and sales targets. Follow up with leads and convert inquiries into bookings and registrations. Maintain a high conversion ratio through professional counselling and rapport-building. Promote ongoing offers, packages, and membership plans.3. Patient Experience Management Coordinate with doctors, therapists, and front desk for smooth patient flow. Ensure high standards of hospitality and patient satisfaction. Address queries and concerns promptly and professionally. Ensure proper consent forms are signed before procedures.4. Documentation & Reporting Update CRM/records with patient details, consultations, and follow-ups. Maintain accurate logs of conversions, revenue, and daily activity. Submit counselling and sales reports to management.5. Clinic Coordination Assist in managing appointments and treatment room readiness. Maintain strong communication with the medical team for smooth operations. Support camps, workshops, open houses, and promotional events.6. Professional Conduct & Grooming Maintain excellent grooming, body language, and communication. Follow clinic SOPs, confidentiality, and ethical standards. Represent the brand with professionalism and positivity.

About BetterWay BetterWay is an outcome focused, full-stack, chronic care platform, deeply rooted in the Ayurvedic science of holistic medicine.We own the Patient journey end to end, making it transparent and accessible for Urban users, who suffer from a chronic lifestyle disorder.To fulfill this promise, our gene has two intrinsic values:Patient ownership i.e. owning the patient journey end to end via the diagnosis, panchakarma, medicine, and diet counselingFormalization i.e. Stitching the digitally native journey of every experience touchpoint which provides the end user transparency, standardization, and memorability.Scale & Growth Outlook By the 5th year into its journey, BetterWay would be on it's way to treat 5 lakh patients annually. This feat will be achieved by protocol driven superspeciality among top 4/5 Chronic ailments. Enabled by a world class, IP owning care community of nearly 200 clinicians and 300 therapists. In this journey, BetterWay IP Medicines and Supplements will be directly consumed by 10Lakh+ Happy users family of BetterWay treated patients. BetterWay will be a India's trusted household name & default reference point, for all things related Ayurvedic medicine, treatment and supplements.What is needed of you?BetterWay treats chronic lifestyle disorders using evidence-based Ayurved, enabled by technology. With a chain of multi-specialty Ayurved OPD care centers where a team of clinicians and paramedics, BetterWay is dedicated to providing exceptional care, guidance, and support to its users.Most user cases exploring BetterWay are deeply clinical, with multiple disease conditions and complaints. These users are mostly first-time Ayurved practitioners. They book an appointment online for their planned visit at their preferred center.Clinical CounsellorAs a doctor, your role is to engage & counsel the patients, investigate their health concerns, help them understand the right course of treatment, set progress and recovery expectations, and ultimately guide them toward the right specialist available at BetterWay centers. You will ensure a smooth experience by assisting with appointment scheduling and fostering confidence in BetterWays approach:Patient listeningEmpathetic reassurance by addressing apprehensionClinical Analysis & Understanding of the IssueValidation of theBetterWays experience in such caseCounsel on BetterWay Doctors / Treatment approach and its pros & consSet the right expectations on benefits, possibilities, and limitations.As you work with patients, you will also provide detailed information about BetterWays services, value proposition, and evidence-based Ayurvedic treatment philosophy.Your goal is to establish trust and understanding, ensuring users are supported throughout their journey of starting their treatment at BetterWay, Connect with Users who have booked appointment or enquired online, counsel them to visit our center and get started at BetterWay. Also, research, discuss & learn on different clinical cases of similar conditions and their success rateWho will love it here? Clinically oriented doctors who desire true patient partnerships and help patients find fulfilment through empathy, care, and support.Practitioners who enjoy expanding their professional skills through ongoing training, community support, and collaborative teamworkWhat we desire? Young BAMS from a reputable Ayurvedic college.You have an empathy-driven approach to treating patients Ability to accurately assess patients' health conditions based on medical histories and Ayurvedic principles Educate patients on preventive measures, healthy lifestyle practices, and dietary habits aligned with Ayurvedic principles Encourages collaboration & critique, and allows space for disagreements while being curious and experimental for the right objectives. Penchant for protocols, high clinical standards, and professionalism with peers, patients, and other stakeholders. Research orientation with data first approach to improvise and enrich scientific development and validation of treatment, medication, and protocols

We have vacant of 1 TPA Coordinator Job in Kalyan, Thane, Experience Required : 2 Years Educational Qualification : B.A, B.B.A, B.Com, B.Sc Skill Insurance, Patient Care, Good Communication Skills, Medical Billing etc. Act as a liaison between hospital, patients, and TPAs/insurance companies. Handle pre-authorization, approvals, and claim submissions for cashless treatment. Maintain proper documentation of insurance claims, bills, and approvals. Verify patient insurance details and eligibility before admission. Coordinate with billing, accounts, and treating doctors for claim-related requirements. Ensure timely submission of bills and settlement of insurance claims. Track pending claims and follow up with TPAs/insurance providers. Maintain MIS reports on insurance patients and claim status. Assist patients/families in understanding insurance coverage and exclusions.

Manage the nursing care for all patients in the cardiology unit during your shiftDelegate the shifts tasks to all of the nurses in the unit and coordinate with physicians who might need assistanceRecognize changes in patients condition and respond appropriatelySupervise Nursing Aides as they complete their assigned tasks and point out any changes or improvements that need to be madeDetect any issues that could result in injuries or other difficulties for patients or staff membersInform physicians of any changes in patients progress, condition or medicinal needsNurse qualifications and skills

Appointment Scheduling and Coordination:Schedule diagnostic tests (e.g., blood tests, X-rays, MRIs) based on doctor referrals or patient requests.Coordinate timing between multiple diagnostic departments to streamline patient visits.Confirm appointments and follow up on rescheduling or cancellations.Patient Registration and Documentation:Assist patients with registration and ensure all necessary documentation (referral forms, prescriptions, ID proofs) is complete.Collect patient history relevant to the diagnostic procedure (e.g., allergies, fasting status).Maintain accurate electronic medical records (EMR).Pre-Test Guidance and Instructions:Inform patients about test preparation requirements (e.g., fasting, hydration, medication restrictions).Provide clear instructions for specialized tests like contrast-enhanced imaging or stress tests.Ensure informed consent is obtained when required.Liaison with Diagnostic Technicians and Pathologists:Communicate test orders and priorities to the relevant lab/radiology staff.Ensure timely sample collection, scanning, or imaging procedures.Follow up on test results and their dispatch to patients or referring physicians.Patient Support and Service:Assist elderly, disabled, or anxious patients with care and comfort.Address patient queries related to procedures, waiting times, or results.Ensure a clean, welcoming, and stress-free diagnostic environment.Billing and Insurance Coordination:Verify patient insurance and eligibility for diagnostics services.Generate cost estimates and facilitate payments or reimbursements.Liaise with TPA (Third Party Administrators) for cashless claims where applicable.Result Delivery and Reporting:Monitor the timely availability of reports and inform patients once ready.Deliver soft or hard copies of test results as per patient preference.Coordinate with doctors for any urgent or abnormal findings requiring immediate attention.Compliance and Quality

Training junior staff staff managementpatients recode managementmanaging OPD & IPD cases

1. Gather patient information about the patient's medical and family history record information in the forms provided2. Coordinate with the counselors and patients to assist in organizing appointments while closely working with patient caregivers and the doctor's/hospital's team3. Assist cancer patients/caregivers with accessing all the available resources for cancer patients that are provided by the doctor/hospital4. Work with the central team to provide counseling support and community program support to patients based on their need5. Provide emotional support to the patients as needed6. Be an advocate for the patient

Patient Counselling experience from eye hospital background with 1-2 years experience preferred language for counseling is kannada English and Hindi

Patients ,Calls , Reception handeling ,Patient Registration, Sonography Assistant and Report typist ,PCPNDT Work,Maintain Record PCPNDT

* Gather pertinent information about the patient's medical and family history record information in the forms provided.* Coordinate with the counselors and patients to assist in organizing while closely working with the patient caregivers and doctor's/hospital's team.*Assist cancer patients/caregivers with accessing all the available resources for cancer patients that are provided by the doctor/hospital.* Work with the central team to provide counseling support and community program support to patients based on their need.*Provide emotional support to the patients as needed.* Be an advocate for the patients.

1. Patient admission formalities: records maintaining, previous medical records, explanation of process2. Monitoring of the therapy rooms and therapists, maintaining leaves, distribution of work3. Patient issues: related to therapist, therapy, counselling, 4. Coordination work: between different departments, doctors, physio, nutrition5. Motivation and staff training from time to time, raising issues to management, maintaining details and records

Sales Executive (Wound Care Patients)Promote and sell NPWD products to wound care patientsEducate patients and caregivers on NPWD usageCoordinate with doctors and nurses for patient identificationMeet monthly sales targetsProvide after-sales support and follow-upBuild strong patient and hospital staff relationshipsMust be patient-focused, target-driven, and well-presentedKnowledge of wound care essentialIF your interested so please share me your cv at hrcps9@gmail.com8370014003