Clinical Coordinator (female Candidates Only)

role overview

the clinical coordinator is responsible for guiding patients through their treatment journey—from initial consultation to conversion and follow-up. the role requires excellent communication, patient handling, and sales counselling skills to ensure a seamless experience and achieve clinic targets.

key roles & responsibilities

1. patient consultation & counselling

• welcome clients warmly and conduct initial counselling sessions.

• understand patient concerns, expectations, and medical history.

• clearly explain available treatments (lasers, skin, hair, anti-aging, slimming, dental, etc.).

• recommend treatment packages as per clinic protocols and patient needs.

• ensure patients are well-informed about procedures, benefits, risks, and post-care.

2. sales & conversion

• achieve monthly counselling and sales targets.

• follow up with leads and convert inquiries into bookings and registrations.

• maintain a high conversion ratio through professional counselling and rapport-building.

• promote ongoing offers, packages, and membership plans.

3. patient experience management

• coordinate with doctors, therapists, and front desk for smooth patient flow.

• ensure high standards of hospitality and patient satisfaction.

• address queries and concerns promptly and professionally.

• ensure proper consent forms are signed before procedures.

4. documentation & reporting

• update crm/records with patient details, consultations, and follow-ups.

• maintain accurate logs of conversions, revenue, and daily activity.

• submit counselling and sales reports to management.

5. clinic coordination

• assist in managing appointments and treatment room readiness.

• maintain strong communication with the medical team for smooth operations.

• support camps, workshops, open houses, and promotional events.

6. professional conduct & grooming

• maintain excellent grooming, body language, and communication.

• follow clinic sops, confidentiality, and ethical standards.

• represent the brand with professionalism and positivity.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Clinical Coordinator

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  51/10, Old Rajinder Nagar, Near Karol Bagh Metro Station