Clinical Coordinator (female Candidates Only)

Role Overview

The Clinical Coordinator is responsible for guiding patients through their treatment journey—from initial consultation to conversion and follow-up. The role requires excellent communication, patient handling, and sales counselling skills to ensure a seamless experience and achieve clinic targets.

Key Roles & Responsibilities

1. Patient Consultation & Counselling

• Welcome clients warmly and conduct initial counselling sessions.

• Understand patient concerns, expectations, and medical history.

• Clearly explain available treatments (lasers, skin, hair, anti-aging, slimming, dental, etc.).

• Recommend treatment packages as per clinic protocols and patient needs.

• Ensure patients are well-informed about procedures, benefits, risks, and post-care.

2. Sales & Conversion

• Achieve monthly counselling and sales targets.

• Follow up with leads and convert inquiries into bookings and registrations.

• Maintain a high conversion ratio through professional counselling and rapport-building.

• Promote ongoing offers, packages, and membership plans.

3. Patient Experience Management

• Coordinate with doctors, therapists, and front desk for smooth patient flow.

• Ensure high standards of hospitality and patient satisfaction.

• Address queries and concerns promptly and professionally.

• Ensure proper consent forms are signed before procedures.

4. Documentation & Reporting

• Update CRM/records with patient details, consultations, and follow-ups.

• Maintain accurate logs of conversions, revenue, and daily activity.

• Submit counselling and sales reports to management.

5. Clinic Coordination

• Assist in managing appointments and treatment room readiness.

• Maintain strong communication with the medical team for smooth operations.

• Support camps, workshops, open houses, and promotional events.

6. Professional Conduct & Grooming

• Maintain excellent grooming, body language, and communication.

• Follow clinic SOPs, confidentiality, and ethical standards.

• Represent the brand with professionalism and positivity.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  Clinical Coordinator

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  51/10, Old Rajinder Nagar, Near Karol Bagh Metro Station