- Coordinate patient care: As a Patient Care Coordinator, you will be responsible for organizing and coordinating all aspects of patient care, including scheduling appointments, arranging transportation, and communicating with medical staff.
- Patient advocacy: You will act as an advocate for patients, ensuring they receive the appropriate care and support they need during their treatment and recovery process.
- Manage patient records: Keeping accurate and up-to-date records of patient information, medical history, and treatment plans is a crucial part of this role to ensure continuity of care.
- Provide support to patients: Offering emotional support, answering questions, and providing information to patients and their families will be an essential aspect of your role to help ease their concerns and ensure they feel cared for.
- Collaborate with healthcare professionals: Working closely with doctors, nurses, and other healthcare providers to ensure a comprehensive and coordinated approach to patient care is essential for the successful treatment of patients.
Required skills and expectations:
- Diploma in healthcare or related field.
- Excellent communication skills to effectively interact with patients, families, and medical staff.
- Strong organizational skills to manage patient care efficiently and accurately.
- Ability to work well under pressure and handle stressful situations with empathy and professionalism.
- At least 4 years of experience in a similar role, preferably in a healthcare setting.
- Knowledge of medical terminology and procedures to effectively communicate with medical professionals.