Passenger Service Fresher Jobs in Durgapur

As an Airport Passenger Service Associate, you will play a vital role in ensuring a smooth experience for passengers traveling through the airport. Your primary focus will be on assisting travelers with their needs while maintaining excellent customer service.**Key Responsibilities:**- **Customer Assistance:** Help passengers with check-in procedures, baggage handling, and provide information about flight schedules and airport facilities.- **Boarding Support:** Ensure that boarding processes are efficient and organized, directing passengers to the appropriate gates and boarding areas.- **Problem Resolution:** Address any passenger concerns or complaints promptly, offering solutions to enhance their travel experience.- **Safety Compliance:** Maintain safety and security standards by following airport regulations and protocols while assisting passengers.- **Information Distribution:** Provide clear and accurate information on flight details, terminal services, and any changes affecting travel.**Required Skills and Expectations:**- Good communication skills are essential, as you will interact with a diverse range of passengers.- A welcoming and friendly attitude is crucial for creating a positive environment for travelers.- Basic problem-solving abilities will help you address passenger queries efficiently.- Teamwork is important, as you will be working closely with other airport staff to ensure seamless service delivery.- Candidates should have completed at least their 10th standard education.- Previous experience in customer service is a plus but not mandatory; freshers are welcome to apply. In this full-time role, you will work from the airport office in Durgapur, contributing to a positive passenger journey.

Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.

Urgent Hiring Vacancy for Ground Staff In Kolkata AirportJob Role : Ground Staff / AUP / CSA / Checking Staff / Cargo Supervisor/Excitative Urgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher t >We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation4.Good Communication Skills & pleasing personality5.Educational Qualification : 10th & 12th passSkills :1) Grooming Knowledge.2) Hard Working Mentality3) Good Communication Skills Candidates have all valid Documents.Documents : Pan Card, Aadhar Card .Location : Kolkata Airport (CCU)Salary Package : Rs.17000/- to Rs.28000/-(In Hand)Vacancy : Kolkata (CCU) Airport only.Perks : PF, Mediclaim , OT, Cab, Incentive ,TA, DA, & other allowances as per company norms.Who can Apply : Male & Female both can Apply.Walk in Interview Venue : KolkataCandidates can send his/her CV abovethis No.Note : Direct Company Interview (No Charges applicable).Selection & Rejection depends on Interview Score.Walk In Interview Ground Staff 2021 Kolkata Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..

We are looking for an enthusiastic Airport Supervisor to join our team in Durgapur. This full-time position is perfect for freshers who are keen to start their careers in the aviation industry. As an Airport Supervisor, you will play a vital role in ensuring efficient airport operations and providing excellent customer service.**Key Responsibilities:**- **Oversee Daily Operations:** You will manage the daily activities at the airport to ensure everything runs smoothly and efficiently.- **Supervise Staff:** Your role will involve overseeing and guiding employees, ensuring they provide top-notch service to passengers.- **Customer Assistance:** You will assist travelers with check-ins, boarding processes, and any inquiries they have, making their experience pleasant and hassle-free.- **Safety and Security Checks:** Conduct regular checks to ensure that safety and security protocols are followed, maintaining a safe environment for staff and passengers.- **Handle Complaints:** Address any customer complaints or issues that arise promptly, ensuring a satisfactory resolution.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly convey information and assist passengers effectively.- Attention to detail: Being detail-oriented is crucial for monitoring operations and ensuring compliance with safety regulations.- Team player: You must be cooperative and work well with various teams within the airport.- Problem-solving abilities: You should be capable of handling unexpected situations and providing quick solutions.- Adaptability: The ability to adjust to changing situations and work under pressure is important in the fast-paced airport environment.

Key responsibilities:1. Assist passengers during check-in and boarding process: Help passengers check-in, provide necessary information, and ensure smooth boarding process.2. Handle passenger inquiries and complaints: Address any concerns or questions from passengers in a professional and efficient manner.3. Ensure safety and security protocols: Adhere to airport security regulations and protocols to ensure the safety of passengers and staff.4. Coordinate with airline staff: Work collaboratively with airline representatives to coordinate passenger services effectively.5. Maintain cleanliness and organization: Keep the passenger areas clean, organized, and presentable at all times.Required skills and expectations:1. Excellent communication skills: Ability to communicate effectively with passengers and airline staff.2. Customer service-oriented: A friendly and helpful attitude towards passengers to provide a positive experience.3. Attention to detail: Ability to pay close attention to details to ensure accuracy in all passenger interactions.4. Ability to work in a fast-paced environment: Capable of working efficiently in a busy airport setting.5. Willingness to work in shifts: Flexibility to work in rotating shifts, including nights, weekends, and holidays.