Outbound Process Jobs

Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.

We are seeking a dedicated Tele Caller to join our team in HIGH AERO ACADEMY PVT. LMT. This role is suitable for individuals with little to no experience, as training will be provided. As a Tele Caller, you will be responsible for communicating with customers and generating leads effectively.nnKey Responsibilities:nn1. Customer Interaction: Engage with potential customers over the phone to introduce our services and gather their feedback.n2. Lead Generation: Identify and qualify potential leads through calls, ensuring accurate information is collected.n3. Data Entry: Maintain detailed records of calls and customer interactions in our databases for follow-up and analysis.n4. Product Knowledge: Stay informed about our services to provide accurate information and address customer queries effectively.n5. Reporting: Prepare and submit daily reports on call outcomes and lead generation to the team leader.nnRequired Skills and Expectations:nnCandidates must possess Good communication skills and a friendly demeanor to create a positive impression on customers. Basic computer skills are necessary for maintaining records. A high school diploma (12th pass) is required, and a willingness to learn and adapt is essential. Candidates should be organized, punctual, and able to work full-time from the office, adhering to company policies and procedures. Ability to work in a dynamic environment and manage time effectively will be highly valued.

We are seeking a dedicated Customer Service Representative to join our team in Kolkata. This full-time role requires a commitment to providing excellent support and assistance to our customers, ensuring their needs are met effectively.nnKey Responsibilities:n- Responding to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring clarity and satisfaction in every interaction.n- Problem Resolution: Identify and resolve customer issues efficiently, demonstrating empathy and patience while working towards a satisfactory solution.n- Product Knowledge: Maintain a strong understanding of our products and services to better assist customers and provide accurate information.n- Documentation: Keep accurate records of customer interactions and feedback to help improve service delivery and customer satisfaction.nnRequired Skills and Expectations:nCandidates should have 1 to 2 years of relevant experience in customer service and must have completed at least their 12th grade education. Strong communication skills in English and the local language are essential for effective interaction with customers. The ideal candidate will be compassionate, patient, and proactive in addressing customer needs. A positive attitude and the ability to work well in a team are also important, as this position requires collaboration with colleagues to enhance overall service quality. This role is office-based, so applicants must be willing to work from the office in Kolkata.

We are looking for a dedicated Telesales Executive to join our team in Yamuna Vihar, Delhi. This full-time position requires a motivated individual with strong communication skills to engage with customers and promote our products effectively.Key Responsibilities:1. Customer Engagement: You will connect with potential customers through phone calls, understanding their needs and offering the right products that suit them.2. Product Promotion: Actively promote our products, explaining features and benefits clearly to ease customer decision-making.3. Follow-Up: Maintain regular follow-ups with leads to ensure customer satisfaction and retention. 4. Sales Targets: Work towards achieving daily, weekly, and monthly sales targets set by the management, demonstrating self-motivation and drive.5. Record Keeping: Maintain accurate records of customer interactions, transactions, and feedback to improve service quality.Required Skills and Expectations:Candidates should have a minimum of 1 year of experience in telesales or customer service, with a proven record of meeting sales targets. A graduate degree is required. Excellent verbal communication skills and a confident, friendly demeanor are essential for effective customer interactions. You should also be able to work well in a team and adapt to a fast-paced environment. A strong interest in sales and a proactive attitude towards learning are important for success in this role.

We are looking for a Customer Service Representative in New Panvel, Navi Mumbai, to join our dynamic team. This full-time position is perfect for someone with 1 to 2 years of experience in customer service.nnAs a Customer Service Representative, your key responsibilities will include:nn- Responding to Customer Inquiries: You will answer questions and provide assistance to customers regarding our products and services, ensuring they have a positive experience.nn- Resolving Issues: You will handle and resolve any complaints or issues customers may have, demonstrating patience and empathy in every interaction.nn- Maintaining Records: You will keep accurate records of customer interactions, transactions, and suggestions for improvement, contributing to our overall service quality.nnTo succeed in this role, you should possess strong communication skills and be able to interact clearly and professionally with customers. Additionally, you should have good problem-solving abilities to effectively address customer concerns. nnWe expect you to be a team player who is willing to collaborate with colleagues to provide excellent service. Basic proficiency in using computers and CRM software is necessary to help in managing customer data efficiently. nnIf you are motivated to enhance customer satisfaction and have a passion for helping others, we encourage you to apply for this position in our office.

Sales Executive - International Chat ProcessLocation : Belapur, Navi MumbaiExperience : Freshers / 0-3 YearsJob Type : Full-timeWork Mode : 100% Office-BasedShift Timing : Fixed Day Shift - 9:30 AM to 6:00 PMAbout the Company:BOVIN Technology is a company that specializes in the distribution of world-class brand CPU, RAM,SSD and GPU.With years of development, we become one of the largest IT wholesalers of IT relatedequipment. Our main business is in the area of Business laptop / MacBook/ Gaming laptops andmany more.We have a strong service team located in India, China, Dubai, Hongkong and upcomingother countries. Taking advantage of our strong supply channel and relationship with level onedistributors worldwide. We committed to constantly create value for our partners and our clients.Job Overview:We are seeking motivated and detail-oriented Sales Executives. The role involves interacting withinternational customers through online chat platforms, emails and other methods, understandingtheir requirements, and driving sales through effective written communication.This position is strictly chat-based, with no voice calls and no field work, offering a stable andprofessional office environment.Communicate with international clients and generate the leads. Present and promote company products/services professionally and follow up with thecustomers Understand customer needs and provide appropriate solutions Convert chat interactions into successful sales outcomes Meet assigned performance targets and maintain accurate customer and chat records Ensure quality, compliance, and customer satisfaction standards

Telecalling Executive - EMI Collections (Kolkata)Career Align Workforce is hiring Telecallers for an authorised BFSI partner (SBI, Bajaj Finserv, IDFC FIRST Bank, Tata Motors).* Role: Call retail loan defaulters, recover overdue EMIs, confirm payment dates, and guide customers on maintaining CIBIL scores.* Timings & Salary: 10:00 AM - 7:30 PM (Day Shift) 10,000 - 16,000/month + incentives.* Eligibility: 12th Pass or Graduate; fluent in Bengali & Hindi; freshers or experienced.* Fee: 100% Free Placement (Zero Candidate Fee).

Job Title: Customer Support Executive - Domestic Voice ProcessJob Type: Full-TimeExperience: Freshers and Experienced CandidatesProcess: Inbound and Outbound CallingLocation: Noida 63Salary: 15,000 to 25,000Job ResponsibilitiesHandle inbound and outbound customer calls professionally.Resolve customer queries and provide accurate information.Manage customer complaints and ensure customer satisfaction.Communicate clearly with customers in a polite and professional manner.Maintain customer records and update call details in the system.Follow company policies, processes, and quality standards.Eligibility CriteriaFreshers and experienced candidates can apply.Good communication skills are required.Basic computer knowledge is preferred.Customer-handling and problem-solving skills.Ability to manage customer queries patiently and professionally.Candidates should be comfortable with inbound and outbound calls.Skills RequiredGood verbal communication skills.Customer service and query-handling skills.Active listening and problem-solving abilities.Positive attitude and willingness to learn.BenefitsTraining will be provided to eligible freshers.Growth opportunities.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

WE ARE HIRING - TELECALLER FRESHERS CAN APPLYTech Earth Global Business Solution Pvt. Ltd. is looking for enthusiastic and energetic Telecallers to join our growing team!If you have good communication skills and want to start / grow your career in a corporate environment, this is for you. Position Details:Role:Telecaller (Male / Female)Location: Work From OfficeExperience: Fresher & Experienced Both Can ApplyQualification: 12th Pass / GraduateEmployment Type: Full Time Work Schedule:Working Days: 6 Days Working (Monday to Saturday)Fixed Off: SundayShift Timing: 10:00 AM to 07:00 PM (Fixed Day Shift) Salary:Rs. 15,000 - Rs. 30,000 Per Month (Based on Interview) What We Are Looking For:- Good Communication Skills in Hindi & English- Basic Computer Knowledge (MS Excel / CRM)- Good Convincing Power & Customer Handling Skills- Punctual, Polite & Willing to Learn Attitude- Freshers with confidence to talk are highly welcome! Your Role:- Handling Inbound / Outbound calls professionally- Providing correct information about company services- Solving customer queries & doing timely follow-ups- Maintaining daily calling reports How to Apply?Interested candidates can share their CV with a brief introduction on zufishanazhar2001@gmail.com or DM me directly.Know someone who is looking for a job? Tag them or Share this post!#Hiring #TelecallerJobs #FresherJobs #WeAreHiring #JobOpening #WorkFromOffice #CustomerSupport #VoiceProcess #DelhiNCRJobs #TechEarth

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English or Telugu.* Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice process.Contact us Share your cv to infoabisha03@gmail.comPhone :9566837857

# Job Title: Sales PersonCompany Name: Branding Guide Industry: Marketing & Design Job Location: Madanganj, Kishangarh, Rajasthan - 305801 Job Type: Full-Time, Office-Based Number of Vacancies: 5+ Salary: 8,000 - 12,000 per month + Incentives Experience: Fresher and Experienced Candidates Education: Minimum 12th Pass Working Hours: 10:00 AM - 6:00 PM Gender Preference: Female Candidates Contact Number: 82339 49919## Job DescriptionBranding Guide is looking for motivated and confident Sales Persons to join our team. We are a marketing and design business seeking candidates who can communicate with potential customers, understand their requirements, and help grow our business through effective sales and client relationships.Freshers and experienced candidates are welcome to apply.## Key Responsibilities- Contact and communicate with potential customers to generate sales opportunities.- Explain the company's marketing and design services to prospective clients.- Understand customer requirements and recommend suitable services.- Follow up with interested customers and maintain professional client relationships.- Handle customer inquiries and maintain records of sales activities.- Work towards sales targets and contribute to business growth.- Coordinate with the team to ensure smooth communication with clients.## Requirements- Minimum qualification: 12th Pass.- Good communication and interpersonal skills.- Confidence in speaking with customers and explaining services.- Willingness to learn sales techniques and achieve sales targets.- A positive attitude and a customer-focused approach.- Both freshers and experienced candidates can apply.## Salary & Benefits- Monthly Salary: 8,000 - 12,000, depending on suitability and experience.- Additional performance-based incentives.- Opportunity to develop sales and client-handling skills.## How to ApplyInterested candidates can contact Branding Guide at 82339 49919 for application details.Apply now to become part of Branding Guide!

Position: Telesales RepresentativeProcess:UK: Energy Sales ProcessAustralia: Energy, Broadband Sales ProcessWe are looking for:Candidates with relevant UK/Australian sales process experienceExcellent English communication skillsStrong sales and convincing abilitiesTarget-oriented professionals with a passion for achieving resultsEmployee Benefits:Attractive salary packagePF & ESIC benefitsMonthly attendance bonusDaily performance incentivesMonthly performance incentivesTarget achievement bonusOne-time food facility providedPickup facility available for Australian shiftDrop facility available for UK shiftShift Timings:AUS Shift: 5:30 AM to 2:30 PMUK Shift: 3:00 PM to 12:00 AMLocation:Salt Lake, Sector V, KolkataIf you have the right experience and communication skills, this is your opportunity to build a successful career with V3 Outsourcing Solutions - AUUKUSAINDIAInterested candidates can apply nowBenefits:

Company: Brandcare Healthcare Advertising and Branding Pvt. Ltd.Brand/Product: DocintoshJob Type: Full-timeWork Mode: Work from Office (WFO)Experience: 1-3 yearsAbout DocintoshDocintosh is a professional network for verified doctors and medical students in India. It connects healthcare professionals with opportunities to participate in surveys, polls, case studies, content reviews, and healthcare market research initiatives.Role OverviewWe are looking for a confident and result-oriented Telecaller to connect with doctors and medical students, explain Docintosh's platform and opportunities, generate interest, and support the onboarding and engagement of healthcare professionals.Key ResponsibilitiesMake outbound calls to doctors and medical students to introduce Docintosh and its offerings.Explain the platform's benefits and encourage eligible healthcare professionals to register and complete their profiles.Follow up with prospective members to drive registrations, onboarding, and engagement.Conduct follow-up calls for surveys, polls, research studies, and other relevant initiatives.Maintain and update call records, lead databases, registration status, and follow-up trackers.Achieve daily and monthly calling, registration, and engagement targets.Handle queries professionally and communicate accurate information about the platform.Coordinate with the internal team to share updates, feedback, and campaign progress.Maintain professional communication and confidentiality while interacting with healthcare professionals.Required Skills and Qualifications1-3 years of experience in telecalling, telesales, customer engagement, or lead generation.Excellent verbal communication and interpersonal skills.Confidence in making outbound calls and handling follow-ups.Basic knowledge of MS Excel, Google Sheets, and CRM tools.Strong persuasion, listening, and relationship-building skills.Target-oriented approach with good follow-up and record-keeping abilities.Experience in healthcare, pharmaceuticals, medical research, or healthcare platforms will be an added advantage.Key Performance Indicators (KPIs)Number of outbound calls completed.Number of doctors and medical students successfully contacted.Registrations and profile completions generated.Follow-up conversion and member engagement rates.Accuracy of call records and timely reporting.

We are looking for a motivated Telesales Executive/Telecaller Executive to join our team based in Naduveerapattu, Chennai. This full-time role is ideal for candidates with little to no prior experience who are eager to learn and grow in a dynamic environment.In this position, you will primarily be responsible for making outbound calls to potential customers, promoting our products or services, and providing information to support their purchasing decisions. You will also handle customer inquiries, follow up on leads, and maintain accurate records of interactions within our database.Key responsibilities include:- Conducting outbound calls to prospective clients: Engage with potential customers to introduce our products and services effectively.- Understanding customer needs: Listen carefully to customer inquiries to provide tailored solutions and address any concerns they may have.- Maintaining records: Keep detailed logs of calls made, customer interactions, and status updates to ensure a seamless follow-up process.- Achieving sales targets: Work towards individual and team sales goals while enhancing customer satisfaction.Required skills and expectations:The ideal candidate will have a minimum of a 12th-grade education and enjoy communicating with others. Strong verbal communication skills are essential, along with a positive attitude and the ability to work independently from home. A willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.

The Telecalling Assistant makes and receives calls to existing and potential customers. The role covers sharing information about the company's services, generating leads, following up on enquiries and keeping customer records up to date. The aim is to build good customer relationships and support the sales team in meeting its targets.

Currently we are urgently hiring for Experienced Non-Dra & DRA Tele-callers for different domestic Banking/ NBFC Collection Calling process in our Organization.Roles & Responsibility:-1) Handle Inbound and make Outbound Calls. 2) Maintain relationships with customers by providing support and right information.3) Maintain quality service by establishing and enforcing organization standards.4) Talk to customers and Follow-up the Leads converting the leads into loan EMI payment.5) Ability to explain and convince customer on calls.

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English * Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice processContact usmail : infoabisha03@gmail.comphone :9566837857

We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.