Outbound Process Jobs

IDFC Bank Hiring Freshers Telesales Executive Mumbai Location: Thane & Juinagar Pick & Drop available from Thane Station (for Thane location) Role: Telesales Executive Shift: 10:00 AM - 7:00 PM Week Off: 6 days per month Qualification: Graduate (Any Stream) Requirement: Strong communication skills Salary:

Greetings from treoSSS HR Consultancy!! We're Hiring - Telesales Executive / Customer Support ExecutiveWe are excited to announce multiple job openings across various roles. If you are passionate, driven, and ready to grow your career, we would love to hear from you! Open Positions: Telugu Telesales Executive (3 months - 2+ years experience) Kannada Telesales Executive (3 months - 2+ years experience) Malayalam Telesales Executive (3 months - 2+ years experience) Location: Little Mount, Chennai Qualification: 12th Pass / Any Graduate Age Limit: (18 - 30 Yrs) Contact/WhatsApp: +91 9487852035Take the next step in your career and be part of a dynamic and supportive team!

Urgent Requirement for TELE CALLER CUM COUNSELORSKILLS NEEDED:1) Candidate should have Good Verbal Communication2) Candidate should be Smart , Confident & Active.3) Candidate should be Presentable .SALARY : As Per Industry StandardsELIGIBILITY CRITERIA :1) Any Graduate or Final Year Candidate 2) Basic IT Knowledge will be bonus.INTERESTED CANDIDATES can Apply and contact at below given Contact Numbers :9834611381 / 9326744884

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their questions and concerns about products or services, ensuring satisfaction.- **Problem Solving:** Identify and understand issues faced by customers and provide appropriate solutions in a timely manner, aiming for first-call resolution.- **Record Keeping:** Maintain accurate records of customer interactions, including inquiries, complaints, and actions taken, ensuring information is logged into the company database.- **Team Collaboration:** Work closely with your colleagues and supervisors to improve service quality and share insights on customer feedback, fostering a supportive work environment.- **Meeting Performance Metrics:** Aim to meet or exceed performance goals set by the management, including call handling time and customer satisfaction scores.**Required Skills and Expectations:**- Strong verbal communication skills are essential for effectively engaging with international customers.- A good understanding of customer service principles is expected to help maintain high satisfaction levels.- Basic technical skills are necessary to navigate computer systems and support tools used during calls.- Flexibility to adapt to changing situations and a willingness to learn new processes and tools.- A positive attitude and the ability to work well in a team setting will enhance workplace dynamics. Candidates should possess a minimum educational qualification of 12th grade and have between 0 to 3 years of experience in a similar role.

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

We are looking for a dedicated Customer Support Representative to join our team in Jaipur. This full-time position involves helping customers with their inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions via phone, email, or chat promptly and professionally, providing accurate information and assistance.- **Resolve Issues:** Identify customer problems and work towards effective solutions, ensuring that issues are addressed in a timely manner.- **Maintain Customer Records:** Keep detailed and accurate logs of customer interactions and transactions for future reference and quality assurance.- **Provide Feedback:** Share insights and trends from customer interactions with the team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure customer needs are met and to share any relevant customer feedback.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a customer service role, demonstrating strong communication skills both verbally and in writing. A patient and friendly demeanor is essential, along with the ability to remain calm under pressure. Familiarity with customer service software and basic computer skills is expected. The ideal candidate should be a team player, willing to collaborate and support colleagues, while also being proactive in addressing customer needs. Additionally, a positive attitude and eagerness to learn new things will contribute to your success in this role.

As an International BPO Executive, you will play a crucial role in supporting our global clients through effective communication and problem-solving. Your main responsibilities will include:- **Customer Support**: Handle inbound and outbound calls to assist customers with their inquiries, ensuring they receive accurate information and solutions in a polite and professional manner.- **Issue Resolution**: Identify customer issues and work diligently to resolve them. This may involve troubleshooting problems, providing step-by-step guidance, or escalating issues to higher-level teams.- **Database Management**: Maintain and update customer information in the company database. Ensure that all records are accurate and current to improve service efficiency.- **Team Collaboration**: Work closely with team members and management to meet performance targets. Share insights and suggestions to enhance team productivity and customer satisfaction.- **Feedback Collection**: Gather customer feedback after interactions and relay this information to relevant departments. This helps improve service quality and customer experience.To be considered for this role, you should have the following skills and qualifications:- **Effective Communication**: Strong verbal and written communication skills are essential for interacting with customers from diverse backgrounds.- **Problem-Solving Skills**: Ability to think critically and resolve issues efficiently while remaining calm under pressure.- **Technical Proficiency**: Basic computer skills are necessary, including familiarity with databases and Microsoft Office.- **Adaptability**: Willingness to learn and adapt in a fast-paced work environment.Previous experience is not mandatory, making this an excellent opportunity for fresh graduates or individuals who wish to start their careers in the BPO sector.

Job Title: Telesales ExecutiveCompany: CosmoGuru InstituteLocation: AhmedabadEmployment Type: Full-timeAbout CosmoGuru Institute :CosmoGuru is an organization, service to the traditional knowledge. To widespread JYOTISH (Astrology), AYURVED, VASTU and many other traditional knowledge is main aim of CosmoGuru. Deliberate to bring the real and authentic traditional knowledge to the society. We are knowledge partner with Gujarat University No.1 and oldest university of state.Job Summary :We are looking for a motivated and results-driven Telesales Executive to join our team. The candidate will be responsible for reaching out to prospective students, explaining our courses, and converting inquiries into enrollments.Key Responsibilities :Make outbound calls to leads generated through marketing campaigns and inquiriesExplain course details, benefits, and career outcomes to prospective studentsUnderstand customer needs and recommend suitable programsFollow up with leads regularly to drive conversionsMaintain accurate records of calls and sales in CRM systemsAchieve daily, weekly, and monthly sales targetsHandle objections and provide appropriate solutionsCoordinate with the admissions and sales team when requiredRequired Skills & Qualifications :Bachelors degree in any field (preferred)0-3 years of experience in telesales, telemarketing, or inside salesExcellent communication and persuasion skillsStrong interpersonal and negotiation skillsBasic computer knowledge (MS Office, CRM tools)Ability to work in a target-driven environmentKey Competencies :Self-motivated and goal-orientedPositive attitude and resilienceGood listening and problem-solving skillsTime management and organizational skillsSalary & Benefits :Competitive salary + attractive incentivesPerformance-based bonusesTraining and career growth opportunitiesFriendly and supportive work environment

We are looking for a motivated and result-driven Telesales Executive to join our real estate team. The candidate will be responsible for handling outbound and inbound calls, generating leads, and converting prospects into site visits or sales.Key Responsibilities:Make outbound calls to potential customers from provided dataHandle inbound inquiries related to real estate projectsExplain property details, pricing, and offers to clientsGenerate and qualify leads for site visitsMaintain regular follow-ups with interested clientsCoordinate with sales team for closuresUpdate CRM with daily call reports and lead status

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

As a Tele Caller, you will play a key role in reaching out to customers and promoting our services. This position is ideal for individuals who are enthusiastic about customer interaction and have strong communication skills. **Key Responsibilities:**- **Contacting Customers:** You will initiate calls to potential and existing customers to present our products and services, helping them understand our offerings.- **Sales Support:** Your role will involve explaining product features and benefits, answering customer queries, and guiding them toward making a purchase decision.- **Data Entry:** You will be responsible for updating customer information in our database, ensuring all records are accurate and up-to-date.- **Feedback Collection:** Collecting feedback from customers about their experience will help improve our services and offerings.- **Meeting Targets:** You are expected to meet daily and weekly call targets, contributing to the overall sales goals of the team.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are essential for clearly conveying information and building rapport with customers.- **Listening Ability:** You should actively listen to customer needs and respond appropriately, ensuring a positive interaction.- **Basic Computer Knowledge:** Familiarity with basic computer operations is important for data entry and managing customer records.- **Problem-Solving Skills:** You should be able to handle customer objections or concerns and provide effective solutions.- **Team Player:** Collaboration with other team members to achieve common goals is an essential aspect of this role.

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

We are seeking a motivated Voice Process Executive to join our team in Koramangala. This is a full-time position suitable for individuals with little to no experience, providing an excellent opportunity to develop skills in customer communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through voice calls to understand their needs and provide accurate responses. This role focuses on enhancing customer satisfaction through effective communication.- **Problem Resolution:** Address customer queries and complaints efficiently. You will be responsible for ensuring that all issues are handled promptly and professionally.- **Data Entry:** Record and maintain accurate customer information and conversation details in our system. Attention to detail is important for managing customer data effectively.- **Feedback Collection:** Gather customer feedback after interactions to help improve services. Your insights will contribute to enhancing overall customer experience.- **Team Collaboration:** Work with team members to share ideas and strategies that improve performance and customer service standards.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills in English are essential. You should be able to convey information clearly and enthusiastically.- **Listening Skills:** Active listening abilities are crucial to understanding and addressing customer concerns effectively.- **Adaptability:** You should be open to feedback and willing to learn new processes, demonstrating flexibility in a dynamic work environment.- **Time Management:** Ability to manage your time efficiently, ensuring calls are handled promptly.- **Basic Computer Skills:** Familiarity with using computers and basic software for data entry is expected.This role is perfect for enthusiastic individuals eager to begin a career in customer service within a supportive team environment.

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Interaction:** Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- **Product Knowledge:** Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- **Lead Generation:** Identify potential customers and collect relevant information that can help in converting leads into sales.- **Database Management:** Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- **Feedback Collection:** Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.**Required Skills and Expectations:**- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

Key responsibilities:1. Respond to customer inquiries: You will be responsible for promptly and effectively addressing customer questions and concerns via phone, email, or chat.2. Provide product information: You will need to have a good understanding of the company's products and services to assist customers with their queries.3. Resolve customer complaints: Handling customer complaints professionally and finding suitable solutions to ensure customer satisfaction.4. Update customer records: Maintaining accurate and up-to-date customer information in the database.5. Work collaboratively: Coordinate with other team members to ensure efficient resolution of customer issues.Required skills and expectations:1. Excellent communication skills: Strong verbal and written communication skills are essential for interacting with customers effectively.2. Problem-solving abilities: You should be able to analyze customer issues and provide appropriate solutions efficiently.3. Empathy and patience: Demonstrating empathy towards customers and maintaining a calm demeanor while handling complaints.4. Basic computer skills: Proficiency in using Microsoft Office and ability to learn new software quickly.5. Customer-oriented mindset: A focus on delivering exceptional customer service and a willingness to go the extra mile to assist customers.

Hiring For I.Bpo,Call center,Tele Caller & Calling jobs at BBSRDear Candidates,This is to inform you we have urgently Opening for Front office, Front Desk,call center and Back Office jobs in bhubaneswar. Please Find the all criteria of above posts.Salary - 8500 to 15550,Ot,Inctv.Location- BhubaneswarAge - 18 to above,Job Timing - 8 Hours.More Information Please Contact - 7653009434