Outbound Fresher Jobs in Mohali

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

We are looking for a BPO Telecaller to join our team in Mohali. The ideal candidate will be a recent graduate, eager to start their career in a dynamic environment. This full-time position requires working from the office and offers an opportunity to develop communication skills.Key Responsibilities:- Making Calls: You will reach out to potential clients and conduct surveys or offer services according to given scripts.- Customer Interaction: Handle inbound and outbound calls, assist customers with their inquiries, and provide informative responses.- Record Keeping: Maintain accurate records of calls made, client interactions, and feedback to help improve future processes.- Team Collaboration: Work closely with team members to meet daily targets and share insights that can enhance operational efficiency.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, enabling clear and confident interactions with customers. Strong listening skills are essential to understand customer needs effectively. A positive attitude and willingness to learn are crucial for success in this role. Basic computer proficiency is necessary to document calls and manage records. We prefer candidates who can work under pressure and demonstrate good time management to handle calls efficiently. Overall, a proactive approach and a commitment to delivering exceptional customer service will be key to thriving in this position.

Job description:Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain the company's products and services clearly.Generate leads and schedule appointments for the sales team.Handle customer queries and provide accurate information.Follow up with customers to ensure satisfaction and increase conversions.Maintain accurate records of calls and customer information in the CRM/system.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships.RequirementsMinimum qualification: 12th Pass / Graduate.0-2 years of experience in telecalling, telesales, or customer service (Freshers can also apply).Excellent communication and interpersonal skills.Basic computer knowledge and MS Office proficiency.Ability to convince customers and handle objections professionally.Fluency in English, Hindi, and/or regional language is preferred.Benefits:Cell phone reimbursementFood providedHealth insuranceLife insuranceProvident Fund

We are looking for a motivated Telecaller to join our team in Kharar. This full-time position is suitable for candidates with little to no prior experience. As a Telecaller, you will play a crucial role in connecting with potential clients and providing them with information about our services.Key Responsibilities:- Make Outbound Calls: Initiate calls to potential customers to introduce our products and services, ensuring effective communication.- Provide Information: Clearly explain product details and benefits to interested customers, addressing any questions they may have.- Record Interaction Details: Maintain accurate logs of calls and customer interactions in our system to ensure follow-up and effective tracking.- Meet Targets: Work towards achieving daily and weekly calling targets, contributing to the company's overall sales goals.- Handle Customer Queries: Respond to customer inquiries and resolve any issues they may face, ensuring a positive experience.Required Skills and Expectations:- Candidates must have completed at least their 12th grade, showcasing their educational background.- Strong communication skills are essential, including a good command of the local language and English.- Basic computer knowledge is necessary for data entry and managing customer information.- A friendly and persuasive attitude will help engage potential clients effectively.- You should be self-motivated and willing to learn, adapting to a fast-paced work environment.- Previous experience in a similar role is not mandatory, but a willingness to learn is essential.

We are looking for a dedicated Telecalling Executive to join our team in Mohali. This role is suitable for candidates with varying levels of experience, from freshers to those with up to five years of experience. Your main responsibility will be to communicate effectively with potential customers and assist them with their inquiries.Key Responsibilities:1. Customer Outreach: Engage in outbound calls to potential customers, introducing our products and services while addressing their needs and questions.2. Lead Generation: Identify and gather contact information of prospective clients, creating a list of leads for further follow-up.3. Sales Support: Assist in converting leads into sales by providing information, answering queries promptly, and maintaining a positive customer experience.Candidates must have a minimum education of 12th grade. Strong communication skills, both verbal and written, are essential, along with a friendly and professional demeanor. Proficiency in Punjabi and Hindi is preferred. Ideal candidates should be goal-oriented, possess a positive attitude, and have the ability to handle rejection gracefully. You should be prepared to work in a full-time office environment in Mohali.

As an Inside Sales Representative, you will play a vital role in connecting with potential customers and driving sales. Your primary focus will be on generating leads and closing sales from our office in Mohali.Key Responsibilities:- Lead Generation: Reach out to potential customers via phone calls, emails, and social media to introduce our products and services and gather information about their needs.- Customer Relationship Management: Build and maintain strong relationships with existing and potential clients to promote long-term loyalty and repeat business.- Sales Presentations: Effectively present our offerings to customers, highlighting features and benefits that address their specific needs.- Follow-up Activities: Conduct timely follow-ups with leads and customers to address any queries and encourage decision-making.- Sales Reporting: Record daily sales activities and maintain customer records, ensuring accurate reporting of sales performance to management.- Collaboration with Team: Work closely with other team members to share feedback and insights that can improve product offerings and service delivery.Required Skills and Expectations:Ideal candidates should possess excellent communication skills, both written and spoken, to effectively engage with customers. Strong negotiation and persuasion abilities are essential to convert potential leads into sales. A proactive attitude and the ability to work independently in a fast-paced environment are important for success in this role. Familiarity with CRM software or sales tools is beneficial but not mandatory. A background in B.C.A, B.B.A, B.Com, or B.E is preferred to understand our technical products better. If you are eager to learn and grow your career in sales, we encourage you to apply.

we need tele caller and consular

We are looking for a receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.Receptionist Responsibilities:Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.Preparing meeting and training rooms.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Answering, forwarding, and screening phone calls.Sorting and distributing mail.Hiring, managing, and developing the junior administrative team.Provide excellent customer service.Scheduling appointments.

Job Opening for Telecaller Sales & Marketing

We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.

Hiring : Tele Callers (20 Positions) Night ShiftShift : (Night Shift)Location : Mohali, Sector 75Industry : BPOSalary : 18,000 25,000Meals : ProvidedWorking Days : 6 days a weekRequired Skills :Basic computer knowledgeFluency in spoken English

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

This is a full-time on-site role for a Caller located in the Mohali district. The Caller will be responsible for making outbound calls to potential clients, scheduling appointments, conducting follow-up calls, and maintaining detailed records of conversations. The role also includes handling customer inquiries, providing information about our services, and achieving daily and monthly call targets.Qualifications1. Strong communication and interpersonal skills2. Excellent customer service skills and the ability to handle inquiries professionally3. Experience with call center systems and databases4. Basic knowledge of blockchain technology and cryptocurrency is a plus5. Ability to work independently and as part of a team6. Proficiency in using office software and systems7. High school diploma or equivalent; a bachelors degree is a plus

Telecaller

*Job Description BPO (Domestic)** Shift: Rotational Shift* Week Off: Rotational* Qualification: Minimum 12th Pass* Salary: 11,000 14,000 In Hand* No deductions, no targets* Requirement: Good communication skillsEligibility: 12th Pass / Graduate, Fresher & Experienced can apply.Location: Sector 67, Mohali Age: 18+Handle voice and non-voice processes (based on interview).Communicate effectively with customers in English.Provide support, resolve queries, and ensure customer satisfaction.Work in rotational shifts (Day/Night) as per business requirements.Maintain accuracy and professionalism in calls/chats/emails.Share your CV : ksjobjunction88@gmail.com+91 8837507812

WE ARE DEAL IN ALL TYPE OF LOANS SALES

Job Title: Customer Support Specialist (All Channels)We are looking for a dedicated Customer Support Specialist to serve as the primary point of contact for our customers. You will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.Key Responsibilities:Handle inbound and outbound customer inquiries via call, email, and chat.Efficiently resolve customer issues, complaints, and questions.Utilize and maintain backend systems (e.g., CRM) to track and manage customer interactions.Provide accurate information on products, services, and company policies.Collaborate with internal teams to escalate complex issues and ensure a positive customer experience.Qualifications:Proven experience in a customer service role.Excellent verbal and written communication skills.Strong problem-solving abilities and attention to detail.Familiarity with CRM software and other support tools.Ability to multitask and work effectively in a fast-paced environment.

We require male/female candidate for tele sales who is likely to achieve the desired targets and having pro-efficient skills in communicating people.

Hiring: Tele Callers (20 Positions) Night ShiftShift: (Night Shift)Location: Mohali, Sector 75Industry: BPOSalary: 18,000 25,000Meals: ProvidedWorking Days: 6 days a weekRequired Skills:Basic computer knowledgeFluency in spoken English

We Are Hiring Job Title: Customer Relationship ExecutiveLocation: Mohali Job Type: Full-timeReports to: Customer Relationship Manager/Team Lead Job Summary:As a Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to ensure customer satisfaction, resolve issues promptly, and identify opportunities to upsell/cross-sell our products/services.Key Responsibilities:Customer Relationship Management:1. Develop and maintain strong relationships with existing customers through regular communication.2. Understand customer needs, provide tailored solutions, and ensure timely issue resolution.3. Conduct customer feedback sessions to improve our products/services.Customer Support:1. Respond to customer inquiries via phone, email, and chat.2. Resolve customer complaints and escalate complex issues to seniors.3. Provide product/service information, demos, and training.Sales and Business Development:1. Identify upsell/cross-sell opportunities and propose tailored solutions.2. Achieve sales targets through proactive customer engagement.3. Collaborate with internal teams to develop and implement sales strategies.Data Management and Analysis:1. Maintain accurate customer records in CRM systems.2. Analyse customer data to identify trends, preferences, and areas for improvement.3. Provide insights to inform business decisions.Requirements:Essential Skills:1. 2+ years of experience in customer relationship management or sales.2. Excellent communication, interpersonal, and problem-solving skills.3. Strong customer focus and conflict resolution abilities.4. Proficiency in CRM software (e.g., Salesforce).5. Ability to work in a fast-paced environment.Desirable Skills:1. Industry-specific knowledge (e.g., finance, healthcare).2. Certification in customer relationship management (e.g., CRM, CRM-IT).3. Experience with sales Annal