Operations Coordinator Graduate Fresher Jobs in Guwahati

Job Summary:The Admin Operations Manager is responsible for overseeing and coordinating all administrative and operational functions within the organization. This role ensures smooth day-to-day operations, effective resource utilization, adherence to company policies, and a safe and efficient work environment. The Admin Operations Manager acts as the central link between management, staff, and external vendors to ensure business continuity and operational excellence.Key Responsibilities: 1. Administrative ManagementSupervise all administrative activities including office management, logistics, and facility operations.Develop, implement, and monitor Standard Operating Procedures (SOPs) to improve efficiency and consistency.Maintain accurate records of office assets, inventory, and documentation.Oversee procurement of office supplies, equipment, and vendor contracts.Ensure compliance with statutory, health, and safety regulations. 2. Operational OversightPlan and manage daily operations to ensure seamless workflow across departments.Identify process gaps and recommend operational improvements to enhance productivity.Coordinate with internal teams to ensure alignment between administrative and business goals.Monitor and evaluate performance metrics, generating periodic operational and financial reports.Oversee maintenance, housekeeping, and facility management services. 3. People & Vendor ManagementLead and supervise administrative and support staff to ensure efficiency and professionalism.Conduct training, performance evaluations, and team development activities.Manage vendor relationships negotiate contracts, ensure service quality, and control costs.Foster a positive work culture focused on collaboration, accountability, and high performance. 4. Budgeting & Cost ControlPrepare and manage annual operational and administrative budgets.Track expenditures and identify cost-saving opportunities without compromising quality.Support finance teams in audits, expense reporting, and budget analysis. 5. Communication & CoordinationAct as a liaison between management, employees, and external agencies.Ensure smooth communication flow across departments and timely issue resolution.Prepare reports, presentations, and administrative updates for senior management.Qualifications and Requirements:Bachelors degree in Business Administration, Management, or a related field.MBA or equivalent qualification preferred.06 years of experience in administration or operations, including managerial experience.Strong knowledge of office management, procurement, and vendor coordination.Proficiency in MS Office (Excel, Word, PowerPoint) and ERP or administrative management systems.Excellent leadership, communication, and organizational skills.Ability to multitask and manage time effectively under pressure.Knowledge of compliance, safety, and statutory regulations.Key Skills:Leadership and team managementStrategic planning and executionProcess improvement and operational efficiencyBudgeting and cost controlVendor and facilities managementCommunication and problem-solvingAnalytical thinking and reportingPerformance Indicators:Operational efficiency and process improvement metricsBudget adherence and cost control effectivenessStaff performance and retention ratesCompliance and audit scoresTimeliness and accuracy of reporting

- Assist in handling day-to-day administrative tasks, such as managing office supplies, organizing files, and ensuring that documents are properly filed and archived.- Organize and maintain client files, financial records, and tax-related documents in both digital and physical formats.- Enter client data, financial information, and tax-related records into the firms accounting or client management systems.- Help prepare tax documents and other paperwork required for tax filings by organizing relevant client information.- Act as a liaison between clients and senior staff members, ensuring that clients' administrative requests are handled efficiently.- Assist in the preparation of simple financial or tax-related reports, ensuring accuracy and timeliness.- Help prepare and send invoices to clients for services rendered, ensuring all information is correct and up to date.- Ensure that client files and documents are compliant with relevant tax laws and regulations.- Help monitor deadlines and ensure that all documents are filed in a timely manner to avoid penalties or missed filings.- Provide support to other back-office staff, ensuring smooth communication and workflow within the office.- Support the team by helping prepare documents and records required for audits or regulatory checks.- Participate in training sessions or internal workshops to better understand tax regulations, accounting principles, and the firms processes.- Gradually develop knowledge about tax laws and internal procedures to assist in more complex tasks in the future.- Ensure all client information and documentation are handled with the utmost confidentiality and care.- Assist with day-to-day office operations such as managing office inventory, preparing office supplies, and keeping the office organized.- Transfer more complex or technical queries to senior staff members for resolution.

1. Ensure accurate and timely processing of customer orders, including order entry, tracking, and status updates.2. Coordinate with the sales team to confirm product availability and delivery timelines.3. Oversee inventory levels to ensure stock availability and avoid overstocking or stockouts.4. Perform regular stock checks and maintain accurate records in the inventory management system.5. Communicate regularly with suppliers and vendors to track the status of orders, shipments, and product availability.6. Maintain and update product listings, prices, and descriptions in the system, ensuring they are accurate and up-to-date.7. Provide back-office support for customer queries related to order status, deliveries, returns, and product information.8. Coordinate with logistics teams to arrange for timely and accurate delivery of orders.9. Monitor shipping progress and provide status updates to customers or internal teams as required.10. Input and maintain accurate records for all transactions, inventory updates, and customer orders in the system.11. Ensure invoices are generated accurately and promptly for customers and suppliers.12. Assist with payment tracking, reconciliation, and handling any discrepancies between invoicing and payment.13. Ensure products meet the companys quality standards before shipment to customers.14. Work closely with other departments (sales, marketing, warehouse, finance) to ensure seamless operations.15. Suggest improvements to streamline back-office operations, enhance efficiency, and reduce errors.

- Accurately enter and update customer and shipment data into the companys database or management system.- Maintain and organize all shipment-related documents, ensuring they are easily accessible for operational purposes.- Process customer orders, including verifying addresses, shipment details, and delivery schedules.- Handle inquiries from customers regarding the status of their deliveries or services, providing timely and accurate updates.- Collaborate with the operations and logistics teams to ensure seamless coordination between back-office operations and field services.- Prepare daily, weekly, or monthly reports regarding shipment volumes, delivery statuses, and performance metrics.- Assist in generating invoices and billing documentation for customers based on the delivery services provided.- Ensure that all back-office processes comply with company policies and industry regulations.- Process customer returns and claims, ensuring proper documentation is completed and actions are taken as per company procedures.- Provide general administrative support to senior management, including handling phone calls, scheduling meetings, and preparing documents.- Ensure the smooth functioning of back-office management software and assist in troubleshooting minor technical issues.

Oversee loading operations. Ensuring efficient loading of goods onto vehicles or containers. Scheduling and coordinating loading activities. Maintaining safety standards. Responsible for checking inbound and outbound goods.