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Non Voice Process Executive 12th Pass Jobs in North 24 Parganas

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Shyamnagar North 24 Parganas
Fresher Domestic BPO Motivating Skill Voice Process Marketing Communication Cold Calling Tele Marketing Voice Support BPO Call Center Computer Skills Calling Convincing Power BPO Non Voice Outbound Calling Phone Banking Microsoft Excel KPO English Presentation Skills Telemarketing International BPO Typing Skills Inbound Negotiation Skills Outbound Sales BPO Sales BPO Telesales Tele Sales
We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. **Updating Database**: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. **Responding to Inquiries**: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. **Meeting Targets**: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.
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Chat Support Executive (2-4 Years)

Charabuni Services Pvt Ltd

  • 2 - 4 yrs
  • 18.0 Lac/Yr
  • Rajarhat Gopalpur North 24 Parganas
Customer Service Non Voice Process Chat Process Chat Support Customer Support Solving Queries
Job Description (JD) for a Customer Service Associate (Chat Process):Urgent Requirement Job Title: Customer Service Associate (Chat Process)Location: Newtown,Job Type: Full-timeAbout Us:Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team.Job Summary:As a Customer Service Associate, you will be responsible for providing exceptional customer service via live Call or Live chat, resolving customer inquiries, and promoting our products/services.Key Responsibilities:1. Customer Service:- Respond to customer inquiries via live call or Live chat in a timely and professional manner.- Resolve customer issues, provide product information, and offer solutions.2. Communication:- Communicate effectively with customers, ensuring clear understanding of their concerns.- Utilize active listening skills to empathize with customers.3. Product Knowledge:- Develop and maintain in-depth knowledge of our products/services.- Provide accurate and up-to-date information to customers.4. Problem-Solving:- Analyze customer issues and provide effective solutions.- Escalate complex issues to senior team members or management as needed.5. Quality and Productivity:- Meet or exceed quality and productivity standards.- Participate in quality monitoring and coaching sessions.Requirements:1. High school diploma or equivalent required; degree preferred.2. 1-2 years of customer service experience, preferably in a chat support environment.3. Excellent communication, interpersonal, and problem-solving skills.4. Ability to work in a fast-paced environment and adapt to changing priorities.5. Proficiency in computer applications, including chat software and CRM systems.6. Strong analytical and troubleshooting skills.7. Female Candidates Preffered.Desirable Qualifications:1.Minimum Higher Secondary.2.2. Experience with chat support software and
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BPO Non Voice Process

Zawrab Infotech Pvt Ltd

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bidhan Nagar North 24 Parganas
Chat Email Support Non Voice
Providing customers with information on products, services & offers Identifying customer needs Taking customer calls and solving queriesMust be fluent in EnglishTyping speed should be 20+Rotational Shift 24//7Chat & Email Support Process
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