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Networking Skills Job Vacancies in Mumbai

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Computer Hardware Engineer - Freshers

Advanced School of Computer Information India Pvt. Ltd.

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Fort Mumbai
Hardware Networking Computer Hardware Troubleshooting Skills Software Installation Laptop Support Hardware Installation Software Troubleshooting Desktop Support Network Troubleshooting Printer Support Outlook Configuration LAN Support CCTV Installation Computer Networking Printer Troubleshooting Assembling Backup Management
Junior Computer Hardware EngineerKey ResponsibilitiesInstallation, maintenance, and repair of computer systems and peripheralsDiagnosing hardware faults and providing timely solutionsAssembling and upgrading systemsNetwork troubleshooting (basic to advanced for senior role)Ensuring smooth functioning of IT infrastructureRequirementsFor Junior Engineer:Diploma/Certification in Hardware & NetworkingBasic knowledge of computer hardware and troubleshootingFreshers or 0-2 years experienceFor Senior Engineer:2+ years of hands-on experience in hardware engineeringStrong troubleshooting and diagnostic skillsKnowledge of networking, servers, and system managementAbility to handle independent assignmentsCandidates will have to visit the client's venue to troubleshoot and solve the hardware issues
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  • 2 yrs
  • 2.5 Lac/Yr
  • Beyond Thane Mumbai
Hardware Networking Computer Hardware Troubleshooting Skills Printer Support Hardware Installation Software Installation
We are seeking a dedicated Computer Hardware Engineer to join our team in Mumbai. The ideal candidate will have a diploma and at least 2 years of experience in designing, testing, and developing computer hardware components.Key Responsibilities:1.**Troubleshooting**: Diagnose problems in existing hardware systems and troubleshoot to provide effective solutions to enhance performance.Required Skills and Expectations:Candidates must have a strong understanding of computer hardware support. Excellent problem-solving skills are essential, Being a Field Support, we expect male candidates to apply for this position.
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  • 2 - 3 yrs
  • 4.5 Lac/Yr
  • Dombivli East Mumbai
Information Technology Hardware Networking Computer Hardware Desktop Support Computer Networking Troubleshooting Skills Troubleshooting Windows Troubleshooting
Professional SummaryA detail-oriented and innovative computer engineer with expertise in designing, developing, and optimizing hardware and software systems. Skilled in problem-solving, system architecture, and integrating emerging technologies to improve efficiency and performance. Adept at collaborating across multidisciplinary teams to deliver scalable solutions.Core Skills- Programming: C, C++, Java, Python, and assembly languages - Hardware Design: Microprocessors, embedded systems, circuit design - Software Development: Operating systems, databases, cloud computing - Networking: TCP/IP, cybersecurity protocols, wireless communication - Tools & Platforms: MATLAB, AutoCAD, Linux, Git, Docker - Problem-Solving: Strong analytical and debugging skills Key Responsibilities- Designing and testing computer hardware components and systems - Developing and maintaining software applications and operating systems - Ensuring system security and reliability through rigorous testing - Collaborating with IT teams to integrate hardware and software solutions - Researching and implementing emerging technologies like AI, IoT, and cloud computing
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  • 2 - 4 yrs
  • 1.5 Lac/Yr
  • Vasai West Mumbai
Hardware Networking Service Desk Desktop Support Laptop Support Troubleshooting Skills Hardware Installation Desktop Administration Desktop Management Configuring IT Support Field Operations Hardware Support Hardware Troubleshooting Computer Hardware Networking Computer Networking
IT Desktop Engineer Job DescriptionRole Overview An IT Desktop Engineer (sometimes called Desktop Support Engineer) is an IT professional who manages and supports an organizations desktop environment. They ensure that all computers, laptops, tablets, and mobile devices are functioning efficiently, software is up-to-date, and users receive timely technical supportKey ResponsibilitiesInstall and configure hardware/software: Set up desktops, laptops, printers, and peripheral devices.Troubleshoot technical issues: Diagnose and resolve hardware, software, and network problems.Maintain system performance: Apply updates, patches, and upgrades to ensure optimal functionality.User support: Provide assistance to employees for IT-related queries, including workstation setup and application use.Asset management: Track and manage IT inventory such as desktops, laptops, and accessories.Security compliance: Ensure systems adhere to company IT security policies and standards.Collaboration: Work with IT teams to escalate complex issues and support larger infrastructure projects. Required SkillsTechnical expertise: Strong knowledge of Windows/Mac OS, Microsoft Office, and networking basics.Problem-solving: Ability to quickly identify and resolve technical issues.Communication skills: Clear and effective interaction with end users and IT colleagues.Time management: Handle multiple support requests efficiently.Adaptability: Stay updated with evolving technologies and tools.
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  • 0 - 1 yrs
  • Goregaon Mumbai
Networking Hardware Networking Desktop Support Troubleshooting Skills Computer Networking Laptop Support Hardware Installation Hardware Support Hardware Troubleshooting IT Support Configuring Desktop Management Network Configuration Computer Hardware Networking
Job description:We are looking for a motivated and proactive Desktop Support Engineer to join our IT team in Mumbai. The ideal candidate will have hands-on experience in supporting desktop, laptop, and office software solutions. You will play a key role in ensuring seamless IT operations by providing technical assistance and resolving technical issues efficiently.*Key Responsibilities*:- Provide technical support for desktops, laptops, and MS Office products.- Install, configure, and troubleshoot operating systems.- Assist users in resolving IT-related issues in their daily operations.- Diagnose and resolve software application issues.- Configure, update, and maintain antivirus software to ensure system security.- Provide basic networking support and have a general understanding of DNS and DHCP protocols.- Ensure hardware and software applications are in optimal working condition.- Maintain detailed logs of issues and resolutions.*Required Skills*:- Strong problem-solving skills and ability to work independently.- Basic knowledge of desktop hardware and software troubleshooting.- Familiarity with networking concepts such as DNS and DHCP.- Good communication skills and customer-service oriented attitude.- Ability to work under pressure and manage multiple tasks.
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Human Resource Management Recruitment Development Advisor Team Leader Project Leader Personal Development Online Training Networking Digital Marketing Presentation Skills
You are looking for work from home opportunity, so this is the right platform for you This is a women-based communityWe have multiple profiles available hereAdvisor, Recruiter, Team leader and Project leader. Earning potential: 12k - 25k per monthTiming: 3h - 4h (flexible) Requirements----Name: Age: 18+Education: Any degreeState:Candidates should be Freshers, Experienced, Housewives, Students. If you are interested, please contact here immediately... WhatsApp 9999231767Note: We need serious, passionate and motivated candidates who can grow with us.
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Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Hiring For B.Com Freshers - HR Recruiter

Rightfit Resources OPC Pvt. Ltd.

Excellent Verbal and Written Communication Active Listening Sourcing and Screening Candidates Cold Calling Boolean Search Techniques Candidate Relationship Management Interviewing Skills Negotiation Offer Management Employment Law Knowledge HRIS and ATS Proficiency Data Analysis Market Research Social Media Recruiting Networking Brand Ambassadorship Time Management Multitasking Organizational Skills Problem-solving Decision-making Stakeholder Management Collaboration
As an HR Recruiter, you will be responsible for sourcing and screening candidates using various methods such as cold calling, boolean search techniques, and social media recruiting. You will be expected to conduct interviews, negotiate job offers, and manage candidate relationships throughout the recruitment process.
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Center Incharge

Coempt Eduteck Pvt Ltd

Computer Hardware Networking Excel Sheet Basic Computer Skills MS Office Word Data Entry Executive
Requirements and Expectations for Team Leaders (TL) at Scanning CentersDaily Responsibilities1. Punctuality & Attendance Report on time to your assigned Scanning Center. Accurately complete the daily attendance link, including in and out times this will be used for time tracking and payroll. Wear formal attire daily to maintain a professional environment.2. Collaboration & Professional Relationships Engage daily with the College Scanning Center Officer to build and maintain a strong professional relationship. Foster a positive rapport to facilitate support for:o CCTV installationo Manpower arrangementso Allocation of physical space and other logistics3. Manpower & Discipline Management Recruit and manage a minimum of 25 operators per center for the upcoming project.o Collect complete profiles: Contact details, Age Verification (must be 18+), and Bank Details of each operator. Monitor operator attendance and ensure adherence to workplace discipline. Maintain accurate, audit-ready documentation in both soft and hard copies, including:o Aadhar Cardo PAN Cardo Educational Qualificationso Updated Resume Ensure records are compliant with MSBTE or other project-specific standards.______________Problem Solving & Initiative4. Hardware & Software Knowledge Possess basic troubleshooting skills to address minor hardware/software issues at the center.5. Purchases & Procurement Take initiative in procuring essential items such as:o Chairso Tableso Stationery Visit local markets to compare prices and collect itemized bills for all purchases. Identify and document contact information for local vendors supplying DG (Diesel Generator) Backup:o Collect 45 quotations to ensure cost-effectiveness and compliance.6. Information Accuracy & Responsiveness Stay alert to updates and communications. Respond promptly and accurately to messages to ensure seamless operations and prevent miscommunication.______________Backup Planning & Travel Requirements7. Backup Training Train at least two team member to independently manage the center in your absence.8. Flexibility & Multiple Projects Be willing to travel out of station when required for project needs. Capably manage multiple projects and prioritize tasks to meet deadlines without compromising on quality.______________Work Schedule & Leave Policy Working hours during project execution: 7:00 AM to 9:00 PM. TLs must be on time daily at the center late arrivals may result in non-payment for the day. Leave requests must be submitted via official email at least 10 days in advance.
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  • 3 - 6 yrs
  • 8.0 Lac/Yr
  • Mumbai
Presentation Skills Good Communication Analytical Skills Sales Sales Process Telecom Sales Information Technology Broadband Services Networking Skills Engaging Level Executives
Account Manager (Mumbai)Must-Have Skills:1. 3 to 6 Years of experience in account management or sales, Preferably handling largeclients2. Networking skills, Tech Savvy and updated in latest trends in Broadband and Telecom,Engaging C level executives.3. Should have knowledge or experience in Telecom / IT Networking solutions4. Broadband, leaseline, manage services, cloud sales firewall processGood-to-Have Skills:1.Opportunity creation skills.2. Good analytical & presentation skillsAcademic Qualifications:1. B.E / B.Tech / Bsc.IT Graduates (Preferable).Requirements:1. Location: Mumbai2. Notice Period: 30 days3. Working hours 94. Monday to Friday: 9:30 AM-6:30 PM- 1 & 4 Saturday 9:30 - 4 PMKey Performance Indicators:1. Revenue targets2. Sales pipeline management3. Client satisfaction4. Successful delivery of system integration solutions5. Upselling and cross-selling opportunitiesContact DetailsName: Prabhsimran KaurEmail: asrhiring2022@gmail.com
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Admin Executive (1-3 Years)

Anush IT Solutions

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Malad East Mumbai
Good Communication Skills Negotiation Skills Microsoft Excel Social Networking
Urgent Admin vaccancy:-An admin job profile generally involves1) supporting the smooth functioning of an organization,2) department through various administrative tasks3) managing schedules, 4) correspondence, 5) data, and office operations, 6) providing customer service7) ensuring complianceWork from office Job location Malad East:-Salary 15000Call for an interview 9082527110
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Sales Marketing Executive

Spring Bio Solution

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Malad East Mumbai
Sales Business Development Marketing Strategy Negotiation Communication CRM Presentation Skills Analytical Problem Solving Team Building Networking Marketing Research Lead Generation Corporate Sales Cold Calling
Responsibilities: The person will be jointly responsible for the sales and marketing of RLDs to Corporate Pharma Companies in India. Strategizing growth of the Territory/Region Handling requests and queries properly Ensuring timely Payment collection Account Management and Distribution Channel Management Data Compilation and updating monthly reports of on-going projects Resolve Customer Complaints regarding sales New product(s) identification and promotion though rigorous market analysis Establish strong, long-term client relationships and become a consultant for all learning needs within the client organization. Own the entire growth cycle from Identifying, qualifying & developing leads to negotiating and closing opportunities involving multiple stakeholders both internal & external. Actively look at opportunities to position our products to our existing clients by mapping with their learning needs. Research, map, develop and nurture strong relationships at multiple levels within your accounts. Be the voice of customers by updating product leaders on key gaps against client asks. Monitor sales performance metrics. Mastering the art of upselling, cross-selling and referral generation in the course of business. Networking in the industry and keeping track of current trends, market position and business environment. Contribute to the overall achievement of the team's revenue.
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Computer Hardware Engineer

Creative Plus Nettrade LLP

  • 1 - 2 yrs
  • Ghatkopar Mumbai
Computer Hardware Troubleshooting Skills Desktop Support Computer Networking Laptop Support Hardware Installation LAN Support Printer Troubleshooting Outlook Configuration CCTV Installation Printer Support Hardware Networking Network Troubleshooting Hardware Design
The Computer Hardware and Networking Engineer will be responsible for installing, maintaining, and troubleshooting computer hardware and network systems. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a customer-centric approach.Key Responsibilities: Hardware Installation and Maintenance:o Install, configure, and maintain computer hardware, including desktops, laptops, servers, and peripherals.o Perform hardware upgrades, repairs, and replacements as needed. Networking:o Set up and configure network hardware such as routers, switches, firewalls, and wireless access points.o Monitor and maintain network performance and security.o Troubleshoot network connectivity issues and implement solutions. Technical Support:o Provide technical support to end-users for hardware and network-related issues.o Respond to support tickets and service requests in a timely manner.o Assist with software installation, updates, and troubleshooting. System Administration:o Manage user accounts, permissions, and access controls.o Ensure system backups and data recovery processes are in place and functional. Documentation and Reporting:o Maintain accurate records of hardware inventory, network configurations, and support activities.o Prepare and submit technical reports and documentation as required. Training and Development:o Stay updated on the latest hardware and networking technologies.o Participate in training sessions and workshops to enhance technical skills.
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Import Manager

Geeta Shipping & Clearing Services Private Ltd

  • 10 - 15 yrs
  • Andheri Mumbai
Logistics Management International Trade Compliance Communication Networking Analytical Skills Understanding Of Finance and Budgets Knowledge Of Import Documentation
**Import Manager Job Description:** An **Import Manager** oversees and coordinates international shipments, ensuring compliance with regulations and cost-effective logistics. Responsibilities include managing import documentation, negotiating with suppliers, coordinating with customs authorities, optimizing supply chain processes, and ensuring timely delivery of goods. Strong knowledge of trade laws, logistics, and vendor management is essential.
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Opening For Operations Manager

J.S.R Management Group

  • 4 - 6 yrs
  • Andheri East Mumbai
Networking Microsoft Excel Strategic Planning Time Management Quality Control Leadership Compensation Management Management Skills Banking Operations Team Leading Manpower Planning Problem Solving Compliance Business Planning Leadership Skills Schedu
You will manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation. Direct all operational aspects including distribution operations, customer service,
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System Maintenance Hardware Networking Network Security Server Support Server Administration Troubleshooting Skills Network Troubleshooting DNS Server Application Support Routing System Support System Software
We are looking for urgent basis as *Systems Administrator- Electronic Data Processing* in construction company at Parel / Worli Mumbai *Job Post*:- 1. Systems Administrator -EDP*Job Description*: *Salary*: 30,000 +EPF and other benefits *Category*: Computer hardware networking, internet solution, software Install, configure, maintain hardware and network components. *Experience*: 5 To 6 Years + *Job Type*: Full Time *Job Location*: Parel / Worli *Mumbai* *Basic/UG Qualification*: HSC+ Hardware Networking Diploma / computer Diploma Engineer*Key Responsibilities/Duties*: System maintenance: Install, configure, and maintain hardware, software, and network components. System security: Ensure systems are secure and protected from cyber-attacks and security breaches. System performance: Monitor system health and performance, and run reports to evaluate the system. System support: Provide technical support and training to users, and help with the day-to-day use of the system. System upgrades: Plan and implement system upgrades and patches. System testing: Develop and implement testing plans for new functionality and software patches. System documentation: Document system configurations and procedures. System reporting: Develop and support reporting tools, and understand reporting needs. System project management: Lead project management for new functionality and process improvement projects. System automation: Use automation and AI tools to automate repetitive tasks and monitor systems. Must have excellent communication skills and experience of large scale project delivery and design team management;If you have any CV, please forward / *Email to*: hrmcpl9atgmail.com
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Professor

Volene Security Solutions Private Limited

Excellent Networking Abilities Growth Mindset Sound Understanding Passion For Subject Matter Excellent Presentation Mentoring Skills Strong Teaching Skills Academic Professor Associate Professor Walk in
We are looking for well-organized, resourceful professors to join our client's excellent faculty. The professor's responsibilities include, but are not limited to, teaching a requisite number of graduate classes, assisting with the development of course material, supervising postgraduate students, regularly publishing journal articles, serving on committees, attending conferences, writing proposals for grants, delivering presentations, and handling other administrative duties.To be successful as a professor, you should be able to balance teaching and research responsibilities. Outstanding professors are able to conduct independent research, accurately allocate resources, and provide subject-related and management advice to the faculty.Professor Responsibilities:Developing curricula and delivering course material.Conducting research, fieldwork, and investigations, and writing up reports.Publishing research, attending conferences, delivering presentations, and networking with others in the field.Travelling to other universities or academic settings to participate in learning opportunities and gain experience.Participating in committee, departmental, and faculty meetings.Providing training and mentoring to teaching assistants and junior lecturers.Reviewing methods and teaching materials and making recommendations for improvement.Assisting with student recruitment, interviews, and academic counseling sessions.Contributing to the creation of an environment that promotes growth, equality, and freedom of speech.Professor Requirements:A Ph.D. in the relevant field.3-10 years of experience teaching in an academic setting.Published articles and proven experience as an academic.Strong teaching and mentoring skills.Excellent presentation, and written and verbal communication skills.A sound understanding of and passion for subject matter.Willingness to work long hours, and travel frequently.A growth mindset and excellent networking abilities.
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Cisco Troubleshooting Skills Cloud Firewall Networking Datacenter Integration Subject Matter
Manage network, load balancers, firewalls in the customer environmentManage operational maintenance, security, and availability of infrastructurePerform analysis and diagnosis of complex issues, troubleshoot and resolve to restore servicesPerform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disastersPerform Root Cause Analysis (RCA) as part of problem managementAssist in analyzing historical usage for tracking and trendingIdentify performance bottleneck and suggest for the improvementsImplement capacity improvement planDevelop and maintain the Technical Disaster Recovery Plan. Provide technical support during disaster. Execute Technical Disaster Recovery plan during DR and DR drill.Remediate security vulnerabilities identified by IT Security teamPrepare and manage HLD & LLD, process and technical documentationCCIE ( R&S / datacenter / security) , firewall certificationInfoblox / BlueCat certification, F5/Citrix NetScaler certification, Palo Alto/Checkpoint certificationExperience on designing, implementing and managing large scale DC environmentIn-depth knowledge of IPv4, IPv6 , DNS/DHCP, IP Address ManagementExperience in managing LAN/WAN/WLANExperience in managing load balancers (F5, NetScalar), IPAM (Infoblox), internet gatewaysGood hands-on experience on installation and configuration of network (switches, routers) and security devices (firewalls) and network services (like NTP, RADIUS/TACACS/AAA etc.)Good experience in managing/integrating cloud networking ( Azure/AWS/GCP), having hand-on experience on configuration of cloud network and security configurationsBasic Knowledge on any Scripting language like PowerShell, Python, etc.Should have knowledge of ITIL processes. Experience working in ITIL tools like Service Now etc.Experience working with some or all technologies below:Cisco Nexus / ACIDell /HPE/Huawei network switchesPalo Alto/ Fortigate / Checkpoint firewallsInfoblox
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Information Security Trainer

Mrwebsecure Infosolutions Pvt Ltd

Cyber Security Ethical Hacking Penetration Testing Networking Security Linux Burpsuite Soft Skills Trainer
Mrwebsecure is an leading cybersecurity training Organisation that delivers an extensive hands-on understanding of diverse cyber and information security domains. Mrwebsecure is an eminent security training provider dedicated to bridge the cybersecurity skill and education gap through implementation-centric learning programs designed by Certified Instructors.Partnered with EC-Council, we are a team of dedicated and certified trainers having an unparalleled understanding of the most sought-after domains like ethical hacking, Penetration testing and many more. We enable aspiring IT and security experts to attain the highest efficacies in a fully-equipped lab environment.Cyber security Trainer #hiringexperience: 06 month to 1 yearQualification: Bachelor/ Masters degreeLocation: Mumbai only ( If outside Mumbai then should be willing to relocate)Work from Office.Certification preferred: CEH/ or any in cybersecurity domainKnowledge /skills required: A strong stage presence and ability to manage a classroom experienced learners. Passion for training, technology and maintaining customer relationsNote- Technical Trainers with hands on experience and Or in depth expertise in appropriate areas full time are prefered.Job responsibilities - Develop and maintain Training materials, such as lab exercises, presentations and Handouts. Deliver classroom and online training to individuals and corporations from various work streams.Should be well versed with the cybersecurity knowledge that is required.
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Virtual Relationship Manager

Ethic Corporate Solutions

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Mumbai
Networking Skills Good Communication Virtual Relationship Customer Relationship
Job descriptionTo engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a window' to talk to the bank whenever customer needs.Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set Roles and Responsibilities
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Opening For Resource Person For Technology Implementation

Advanced School of Computer Information India Pvt. Ltd.

  • 2 yrs
  • Mira Road Mumbai
Tools Educational Technology Knowledge Of Networking Preferred Skills
The Resource Person's primary role is to assist teachers and faculty in integrating technology into the classroom and enhancing the overall educational experience. The ideal candidate will be passionate about education technology, have good communication skills, and be able to train and support faculty in the effective use of digital tools and resources.Key Responsibilities Summary:1. Technology Integration Help teachers incorporate technology into lessons, recommend tools, and create tech-based educational initiatives.2. Training & Support Conduct tech training sessions, provide ongoing support, and develop instructional materials for faculty.3. Curriculum Development Assist in creating tech-enhanced curricula aligned with institutional goals and stay updated on ed-tech trends.4. Resource Management Oversee educational tech resources and collaborate with IT to maintain infrastructure.5. Student Engagement Support students in using technology, assist with projects, and promote digital literacy.6. Collaboration & Communication Coordinate with staff, understand faculty needs, and contribute to meetings and professional development.
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