Greeting and Welcoming: Welcome patients, visitors, and staff in a friendly and professional manner. Provide assistance and directions to individuals entering the hospital.Patient Registration: Collect and enter patient demographic information into the hospital database.Appointment Scheduling: Schedule patient appointments, tests, and procedures.Coordinate with medical staff to ensure efficient scheduling.Answering Phones: Manage and route incoming calls to the appropriate departments.Provide information, take messages, and handle inquiries.Record Maintenance: Maintain accurate and up-to-date records of patient information.Ensure confidentiality of patient records and adhere to privacy regulations.Insurance Verification: Verify insurance coverage and eligibility for patients.Assist patients with insurance-related inquiries.Cash Handling: Collect co-pays and payments from patients. Balance and reconcile daily cash transactions.Coordination with Medical Staff: Communicate effectively with medical and administrative staff. Relay messages and information between patients and healthcare providers.Multitasking: Handle multiple tasks simultaneously, such as answering phones, assisting patients, and managing administrative duties.Computer Skills: Use hospital information systems and electronic health records for various tasks. Proficient in using office software for administrative duties.Emergency Response: Follow established procedures in the event of emergencies.Communicate emergency situations to appropriate personnel.Team Collaboration: Collaborate with other hospital staff to ensure a coordinated and efficient workflow.Maintaining Clean and Organized Reception Area: Ensure the reception area is clean, organized, and presentable. Stock necessary supplies at the front desk.