greeting and welcoming: welcome patients, visitors, and staff in a friendly and professional manner. provide assistance and directions to individuals entering the hospital.
patient registration: collect and enter patient demographic information into the hospital database.
appointment scheduling: schedule patient appointments, tests, and procedures.
coordinate with medical staff to ensure efficient scheduling.
answering phones: manage and route incoming calls to the appropriate departments.
provide information, take messages, and handle inquiries.
record maintenance: maintain accurate and up-to-date records of patient information.
ensure confidentiality of patient records and adhere to privacy regulations.
insurance verification: verify insurance coverage and eligibility for patients.
assist patients with insurance-related inquiries.
cash handling: collect co-pays and payments from patients. balance and reconcile daily cash transactions.
coordination with medical staff: communicate effectively with medical and administrative staff. relay messages and information between patients and healthcare providers.
multitasking: handle multiple tasks simultaneously, such as answering phones, assisting patients, and managing administrative duties.
computer skills: use hospital information systems and electronic health records for various tasks. proficient in using office software for administrative duties.
emergency response: follow established procedures in the event of emergencies.
communicate emergency situations to appropriate personnel.
team collaboration: collaborate with other hospital staff to ensure a coordinated and efficient workflow.
maintaining clean and organized reception area: ensure the reception area is clean, organized, and presentable. stock necessary supplies at the front desk.
Experience
0 - 3 Years
No. of Openings
2
Education
B.A, B.Com, Diploma, Higher Secondary, Any Bachelor Degree, Professional Degree, Secondary School
Role
Receptionist
Industry Type
Hospitals / Medical / Healthcare Equipments
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office