To generate qualified leads, engage clients, and convert inquiries into confirmed site visits and sales opportunities. 1. Lead Generation & Management 2. Client Interaction (First Level) 3. Qualification of Leads
As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.
We are looking Any Degree Graduate Freshers or 1 year experience in Business Analyst job role n Chennai Location.Skills Set:CRM Software Sales,IVR,Mobile Applications, ERP Solutions, MS ExcelImmediate joiners preferred and Chennai location candidate only preferred.
Responsibilities for Sales Associate :*Business development with partner stores *Represent the company in trade fairs and industry forums *Conduct sales and marketing campaigns *Research and analyze sales avenues *Build and maintain relationships with clients and prospects *Stay updated with current trends and competitors to identify improvements or recommend new products *Collect and analyze information and prepare data and sales reports *Attend workshops to learn more technical and professional skills for the job *Build and maintain professional networks Qualifications for Sales Associate :*Graduate in any Discipline *Proficiency in English; knowledge of additional languages is an advantage *Knowledge of MS Office software and CRM software *Ability to present, persuade and communicate effectively *Self-motivated and goal-oriented, desire to deliver results *Ability to create and deliver presentations Exemplary sales skills and customer oriented approach *Ability to adapt and grow in a competitive environment
Customer Care MS CRMService MarketingCRM Executive
We are looking for 5 CRM Executive Posts in Nungambakkam, Chennai, with deep knowledge in Customer Care,MS CRM,Service Marketing and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree
Customer Service Customer CareMS CRMService MarketingTechnical ServicesIT Support
We have vacant of 50 Customer Support Executive Jobs in Chennai, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree Skill Customer Service,Customer Care,MS CRM,Service Marketing,Technical Services,IT Support etc.
Good Communication MS CRMCRM ExecutiveTechnical SupportWalk in
idates with RedHat, MCSA Certification/Training or IT background to apply Good communication skills. Ability to deal with clients & their queries Logical thinker. Excellent interpersonal skills Job Description Handling technical support tickets Respond to service down alerts & notifications promptly.More information on call hr