Manager Process Excellence Jobs

We are looking for a Manager of Business Excellence in Kolkata, India. This full-time position is ideal for a motivated female candidate with 2 to 3 years of experience and a graduate degree. The role focuses on driving business improvement and fostering a culture of excellence.Key Responsibilities:- **Lead Continuous Improvement Initiatives**: Identify areas for improvement within the organization and facilitate projects that enhance efficiency and effectiveness.- **Develop and Implement Best Practices**: Research and create strategies based on industry best practices to ensure the highest operational standards across all departments.- **Analyze Performance Metrics**: Collect and assess data to measure outcomes and identify trends, providing insights to senior management for informed decision-making.- **Train and Mentor Employees**: Support the development of staff by conducting training sessions designed to promote quality improvement and operational excellence.- **Collaborate Across Departments**: Work closely with different teams to ensure alignment on goals and strategies, fostering a collaborative approach to achieving business objectives.Required Skills and Expectations:Candidates must demonstrate strong analytical skills to evaluate processes and identify areas for improvement. Excellent communication skills, both written and verbal, are essential for effective collaboration within teams. The ideal candidate will have a proactive attitude, a solution-oriented mindset, and the ability to manage multiple projects simultaneously. A passion for driving change and ensuring quality in business practices is vital for success in this role.

Job Title: Deputy Manager/Assistant Manager - Customer Support Background in Travel Domain Company: Radical Minds Technologies Pvt. Ltd. Location: Sector 57, Noida About the RoleRadical Minds is looking for an experienced Deputy Manager / Assistant Manager - Customer Support in Travel Domain who can effectively manage teams, ensure service excellence, and drive sales performance. The ideal candidate should have strong leadership abilities, excellent communication skills, and hands-on knowledge of GDS systems (Amadeus & Galileo). Key ResponsibilitiesManage and supervise the Customer Support team to achieve daily and monthly targets.Monitor team performance, productivity, and quality standards.Handle customer escalations and ensure timely resolution.Support the team with GDS-related queries (Amadeus & Galileo) when required.Develop strategies to improve sales conversions and customer satisfaction.Conduct team briefings, training sessions, and performance reviews.Maintain MIS reports and share performance insights with management.Ensure adherence to company policies and process guidelines. RequirementsMinimum 1 year of proven experience as an Deputy Manager or Assistant Manager.Strong working knowledge of Amadeus & Galileo (mandatory).Excellent communication and leadership skills.Strong problem-solving and team management abilities.Ability to work in a target-driven and fast-paced environment.Good understanding of BPO operations and performance management.

HDFC Bank Future Bankers 2.0 Programme Profile: Personal Banker (Deputy Manager Grade) CTC: 5.59 LPA* + Benefits Location: PAN India Program Structure:4 Months Residential Training @ Manipal, Bangalore (5K/month stipend)2 Months Internship (10K/month stipend)6 Months On-the-Job Training (80% salary component)Earn while you learn + PG Diploma in Sales & Relationship Banking Benefits:100% Job Assurance with HDFC BankProfessional training + hands-on banking experiencePerformance-based fee refund after 2 - 3 years Eligibility:Graduate (Any Stream)Age: 21-28 YearsMin. 50% marks in 10th, 12th & Graduation Program Fee: 2.37 L + GST (Includes training, hostel, food, tablet)

We are Looking for Process Excellence Manager.

Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identificationGenerate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take actionSet up and optimize company pages within each platform to increase the visibility of the companys social contentModerate all user-generated content in line with the moderation policy for each communityCreate editorial calendars and syndication schedulesContinuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the informationCollaborate with other departments (customer relations, sales, etc) to manage reputation, identify key players, and coordinate actionsRequirementsProven working experience in the social media marketing or as a Digital Media SpecialistExcellent consulting, writing, editing (photo/video/text), presentation, and communication skillsDemonstrable social networking experience and social analytics tools knowledgeAdequate knowledge of web design, web development, CRO, and SEOKnowledge of online marketing and a good understanding of major marketing channelsPositive attitude, detail and customer-oriented with good multitasking and organizational abilityFluency in EnglishBS in Communications, Marketing, Business, New Media or Public Relations

Any Degree with relevant field experience. Good communication, province in system knowledge. Multitasking, handling clients and overall operation functions. Taking responsibilities towards task and completing those on fixed deadlines. Handling various teams to get work from them. Excellent written and verbal communication skills Excellent critical thinking and problem-solving skills

A senior hospitality professional with degree in HM, specialized in Food & beverage operations, some one with similar experience in island location is preferred, Some one who is outgoing and customer friendly with innovative ideas and can thing out of the box, Great opportunity for a person with a mindset of building career.

A Candidate who wills to work hard from Pharma background, has 2-3 years experience in pharma field, candidate must be from Belgaum locality, age limit is below 40 yrs. Education- Any Degree or Diploma. Candidate must known Kannada, English, Hindi and Marathi

Job Description - Sr. Operations Manager in Investors and JV tie ups. Candidate should have experience of working in firm in which day to day Operations happen in the field such as real estate/ construction/ broker firms.OR Candidate should have experience of working in SME (small to medium enterprise), funding consultancies/ broker firms in which he/she has hands on experience with dealing potential investors from Angel broking / Venture Capital/ HNI Clients. He/she should also have experience to hunt potential start-ups or SMEs from the market to actually provide them investors for funding opportunity. Arrange initial rounds of meeting with both party. Should have defined TAT (Turn Around Time). Should help both parties for final deal closure with good negotiation skill. Have worked in Advisor/ Broking investment companies for specially HNI/SME company investments (Funding required 5 Cr. 50 Cr.)Job Type: Full-time

Hotel operations managers are in charge of the day-to-day operations in a hotel.Their job description entails overseeing every aspect of a hotel to ensure smooth operations and maximum profit.Hotel operations managers in performing their duties plan and organize the housekeeping and catering activities in a hotel.They ensure hotel premises are well kempt and the food service requirements of customers are met.They also supervise furnishing and renovation projects in a hotel establishment.Hotels operations managers develop and implement strategies for promoting their services/brand in order to attract clients.They contact prospective clients via cold calls and emails to offer them hotel services.They also respond to client enquiries and assist with resolution of client problems.As part of their responsibilities, operations managers in hotels set and enforce customer service standards and procedures.They monitor the customer service unit of a hotel to ensure adherence to set client care policies.They also carry out surveys to determine customer satisfaction level.Usually, hotel operations manages oversee the recruitment and training of hotel staff to ensure a capable workforce.Their work description also involves assigning and delegating tasks to hotel personnel according to their various specializations and capability.They also set objectives and implement action plans for achieving set targets.Hotel operations managers plan and coordinate events or conferences within a hotel to ensure they run smoothly.

Ensure all operations are carried on in an appropriate, cost-effective wayImprove operational management systems, processes and best practicesPurchase materials, plan inventory and oversee warehouse efficiencyHelp the organizations processes remain legally compliantFormulate strategic and operational objectivesExamine financial data and use them to improve profitabilityManage budgets and forecastsPerform quality controls and monitor production KPIsRecruit, train and supervise staffFind ways to increase quality of customer serviceProven work experience as Operations Manager or similar roleKnowledge of organizational effectiveness and operations managementExperience budgeting and forecastingFamiliarity with business and financial principlesExcellent communication skillsLeadership abilityOutstanding organisational skillsDegree in Business, Operations Management or related field

Insuring all operations are carried on in an appropriate, cost-effective way.Improving operational management systems, processes and best practices.Helping the organizations processes remain legally compliant.Formulate strategic and operational objectives.Examine financial data and use them to improve profitability.Manage budgets and forecasts.Perform quality controls and monitor production KPIs.Recruit, train and supervise staff.Find ways to increase quality of customer service.

Overall Job Objective (Purpose):Role: Leader for the Branch work processes, single point of contact at the Branch.Responsibility: The Branch Manager is responsible for leading the delivery of multi-functional work processes at the branch. He is responsible for ensuring the functioning of Daily Work Processes. Is responsible for identifying opportunities areas in the multi-functional work processes (Logistics, finance, HR & IT, interfacing work processes with Re-sale) and develop & lead implementation of processes. This role involves providing ongoing coaching/ training support to System operator, Logistic Officer, Cashiers, Delivery staff, helpers etc

Full Job Descriptionjobs Include, the Complete in Charge of Our Operation of Led Digital Indoor and Outdoor Business.the Person Has to Report in Our Office, Persons from Calicut and Malappuram Dt Will Be Given Preferences.job Types: Full-time, Regular / Permanentbenefits:cell Phone Reimbursementschedule:day Shiftflexible Shiftmorning Shiftrotational Shift

Hiring for 50 Operation Manager Jobs in CANADA, Communicate skill, Marketing Merchandiser, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course with Good knowledge in Process Transition, Process Excellence, Service Delivery, Communicate skill, Marketing Merchandiser etc.,

Roles & Responsibilities: Lead the Upselling team, inspiring, equipping, and supporting them to achieve thecompanys lead convention, upgrade and upsell targets. Implementation and delivery of upsell program and other customer-related technology in-store, working closely with Ops lead in order to meet the required Customer retention andPAR KPIs. Conduct effective resource planning to maximize the productivity of resources i.e. bothpeople and technology. Structure Upselling campaigns by organizing leads, products, and staffing to maximizeconversion rates, revenue and margin. Design and continually improve sales pitches, closing techniques, and objection-handling. Own the Upselling budget, staffing and processes to maximize performance in a cost-effective way. Ensure proper policies, process and quality controls are in place and adhered too. Ensure the team maintains high quality standards, providing complete and accurateinformation, following correct processes, and adhering to consumer protection principles inevery sale. Responsible for workforce management i.e. collaborate with the HR department in hiringtop quality talent and ensuring that the teams are motivated and engaged. Development of team through coaching, mentoring, and launching learning anddevelopment initiatives. Uphold data governance standards and ensure data is captured consistently andappropriately across different touch points and channels. Responsible for designing, tracking and reporting of call-centre analytical based statistics (i.e.sales rates, costs, and customer service metrics) daily, weekly and monthly. Collaborate with different cross functional teams in order to achieve business objectives. Conduct daily team meetings, pre and/or post shift and train, coach, and mentor associatesper process requirements. Conduct constant 1:1 meetings with associates to provide feedback and motivation.KPI Cost Optimization Achieve Lead Convention Targets

We are Looking for Operation Manager. Excellent Communication Skills

Excellent organizational skills and attention to detail.

We are looking for 50 Deputy Manager Posts in Guwahati, Kamrup, Dispur, Guwahati, Imphal, Raipur, Chhattisgarh, Raipur Road, Bilaspur, Indira Gandhi Nagar, Jaipur, Kohima, Kolkata, Bhopal, with deep knowledge in Marketing, Mortgage Loans, Problem Solving, Branch Sales, Process Excellence, Banking Sales, Sales, Home Loans, Field Sales and Required Educational Qualification is : B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.A, M.B.A/PGDM, M.Com

Program: IDFC FIRST Bank Training Program (in partnership with Manipal Academy of BFSI)Job Title: Associate/Deputy Manager IDFC FIRST BankJob Overview:This role is part of a structured training initiative aimed at developing future-ready banking professionals for IDFC FIRST Bank. Selected candidates will undergo intensive classroom training, hands-on internships, and on-the-job learning. A provisional job offer is provided upon successful selection.Key Responsibilities:* Learn core areas of banking including operations, compliance, sales, and customer service* Gain exposure to banking domains such as retail banking, branch banking, and operations* Deliver high-quality service while understanding and addressing customer needs* Maintain adherence to banking regulations, ethics, and compliance throughout training and placement* Implement classroom knowledge through real-time projects and field assignments during internshipsEligibility Criteria:* Graduate in any stream with minimum 60% marks from a recognized university* Age limit: 2128 years* Strong communication, interpersonal, and customer handling skills* Basic computer literacy and eagerness to learn banking technology and systemsSelection Process:1. Register Online2. Online Assessment3. Panel Interview IDFC FIRST Bank4. Receive Provisional Offer Letter5. Training Structure:* 4-Month Campus Training at Manipal* 3-Month Internship at IDFC FIRST Bank* 5-Month On-the-job Training at IDFC FIRST BankBenefits:* 100% Provisional Job Offer post selection* Starting CTC: 6 LPA* Premium training by Manipal Academy of BFSI* Internship and real-time exposure to banking operations* Full-time employment with IDFC FIRST Bank on successful program completionProgram Fee 2,80,000/- Loan facilities EMI

*HDFC BANK* Post- Deputy Manager(Grade-1) Salary: Up to 5.59 CTC Selection Process Application >> Assessment >> Interview >>Provisional Offer Letter >> Training >> Join HDFC Eligibility:* Recent graduates (age 21-28 years) * Minimum 50% aggregate marks in all semesters of graduation* Final year students awaiting results are also eligible (subject to submitting final mark sheets and degree certificate) Program duration- 12 monthsCompetitive Starting Salary: Up to 5.59 Lacs per annum (CTC) upon successful completionAndroid Tablet on joining the programEarn While You Learn: Receive a stipend throughout the program:* First 4 Months (Classroom Learning at Bangalore Campus with free hostel or fooding medical): & get 5,000 per month stipend* after 4 month classroom training start 3 month Internship with in HDFC BANK, with 30,000 per month stipend