J-query Jobs

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

Location: Dadar & BorivaliCompany DescriptionJamboree is India's leading institute for study abroad test prep and admission counseling, known for achieving the highest scores in GMAT and GRE in the industry. The institute has helped thousands of students gain admission to top universities worldwide. Jamboree offers rigorous test prep for GRE, GMAT, IELTS, and TOEFL, along with comprehensive application guidance and interview training. Our programs are designed to bring out the best in students, making them highly valued by top universities around the world.Job Description:Counsel walk-ins and telephonic inquiries, providing accurate guidance regarding Jamboree's products and services.Follow up with leads and consistently achieve daily calling targets.Achieve sales and service delivery targets.Ensure timely delivery of services and streamline operational processes for efficient center functioning.Maintain a consistent and positive customer experience aligned with the brand standards. Coordinate with faculty members to ensure smooth scheduling and execution of classes.Required Candidate Profile: 2 to 6 years of experience in counselling and sales within the education sector, preferably in overseas education.Proven ability and track record in counselling students and parents while effectively handling the end-to-end sales process.Strong communication, interpersonal, and relationship management skills.Added Perks: Monthly performance based incentivesWork Schedule: 6 days a week including Saturdays and Sundays, Timings: 11am- 8pm. One weekday will be the week off day.

Position: Chat Process ExecutiveDepartment: Customer SupportExperience: 2 - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Chat Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

Join our dynamic team as a Store Sales Executive in Salem, India, where you will play a key role in delivering excellent customer service and driving sales. We are looking for motivated individuals with 0 to 3 years of experience who are eager to learn and grow.Key Responsibilities:1. Customer Service: Greet and assist customers, ensuring a welcoming atmosphere and addressing any questions or concerns they may have about products or services.2. Sales Support: Actively promote and sell products, showcasing features and benefits, while meeting and exceeding individual and store sales targets.3. Inventory Management: Help maintain stock levels by organizing shelves, conducting inventory checks, and ensuring products are displayed neatly and attractively.4. Cash Handling: Process transactions accurately and efficiently using the cash register, ensuring all cash and card payments are handled securely.5. Team Collaboration: Work closely with colleagues and management to create a positive work environment and contribute to team goals and initiatives.Required Skills and Expectations:Candidates should possess a Diploma degree and demonstrate effective communication and interpersonal skills. A friendly and approachable demeanor is essential, along with a strong ability to engage with customers. Basic computer skills for handling sales transactions and a willingness to learn new products and sales techniques are important. A proactive attitude, along with the ability to work efficiently in a team setting, will help you excel in this role.

We are looking for a skilled Web Developer to join our team in Rohtak. The ideal candidate should have 1 to 5 years of experience in web development and will work full-time in our office.Key Responsibilities:- Develop and Maintain Websites: Build responsive and user-friendly websites from scratch or modify existing sites to improve functionality and user experience.- Collaborate with Designers: Work closely with design teams to ensure web designs are implemented accurately and meet the project's visual and functional requirements.- Code and Debug: Write clean, maintainable code while troubleshooting and fixing issues as they arise to ensure website performance and user satisfaction.- Optimize Websites: Implement best practices for website performance, including loading speed, SEO strategies, and mobile responsiveness to enhance overall user engagement.- Stay Updated with Technologies: Keep up with the latest web development trends and technologies to continually improve skills and integrate new features into the projects.Required Skills and Expectations:- Experience with HTML, CSS, and JavaScript is essential for building and styling effective web pages.- Proficiency in at least one modern front-end framework, such as React, Angular, or Vue.js, is an advantage for enhancing user interfaces.- Familiarity with back-end technologies like PHP, Node.js, or Python is beneficial for understanding full-stack development.- Ability to work well in a team environment, communicate effectively, and collaborate on projects with different stakeholders.- A strong attention to detail, problem-solving skills, and a willingness to learn and adapt to new technologies.

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

Urgent hiring for the candidate to the post of steward cum kitchen helper in banquets operation and Hospitality industry.Company provides accommodation in staff shareing for candidates who Coming from other city or state.

We are looking for a dedicated Team Member to join our office in Faridabad. This role is ideal for freshers with a 12th-grade education seeking to kickstart their career in a supportive environment. Key Responsibilities:- Assist Team Members: Support your colleagues by completing assigned tasks to ensure smooth operations.- Participate in Meetings: Attend team meetings to share ideas, discuss tasks, and collaborate effectively with the team.- Maintain Records: Help keep accurate records such as logs or reports to track team progress and projects.- Communicate Effectively: Share important information with team members and relaying feedback from management.- Perform Administrative Tasks: Carry out basic office duties such as filing, data entry, and organizing documents to support team productivity.Required Skills and Expectations:- Team Player: Must work well with others and contribute positively to team dynamics.- Good Communication: Clear verbal and written communication skills are essential for effective collaboration.- Adaptable and Eager to Learn: Willingness to learn new processes, software, and take on various tasks as needed.- Time Management: Ability to manage tasks efficiently, prioritize assignments, and meet deadlines.- Problem-Solving Skills: Be resourceful and proactive in identifying and resolving small issues that may arise during teamwork.This full-time position requires a male candidate who is ready to work from the office every day and is enthusiastic about learning and growing within a team environment.

Job description:Hero globe agencies accheja preet vihar hapurWe are hiring in Position: Workshop ManagerLocaation: hapur

As a Customer Relationship Officer, you will play a vital role in managing and enhancing customer interactions. Your main objective will be to ensure excellent service and support for our clients, fostering lasting relationships. Key Responsibilities:- Client Interaction: Engage with customers through phone, email, or in-person to understand their needs and provide appropriate solutions.- Issue Resolution: Address customer complaints and inquiries promptly to maintain satisfaction and ensure a positive experience.- Follow-Up: Regularly check in with clients to ensure they are content with our products and services and to identify opportunities for improvement.- Record Keeping: Maintain detailed records of customer interactions, feedback, and transactions to aid in future communications and service enhancements.- Collaboration: Work closely with other departments to ensure a seamless customer experience and quick resolution of issues.Required Skills and Expectations:Candidates should possess strong communication skills, with the ability to articulate clearly and listen attentively. Excellent problem-solving abilities are necessary to address customer concerns effectively. Successful candidates should demonstrate a friendly demeanor and have a positive attitude while interacting with clients. Being detail-oriented is crucial for maintaining accurate records and follow-ups. A minimum experience of 2 to 5 years in customer service is essential, ideally in a role focused on relationship management. Additionally, candidates should have at least completed the 12th grade. You should be comfortable working in an office environment and adapt well to the demands of a customer-focused role.

As a Sales Counselor, your primary role is to assist customers in making informed choices about our products and services. You will work from home and connect with potential clients through various communication channels. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to understand their needs and preferences, providing personalized recommendations.- Product Knowledge: Stay updated on our product offerings, features, and benefits, enabling you to answer questions and educate clients effectively.- Sales Support: Assist customers through the sales process, guiding them from initial inquiry to final purchase, ensuring a smooth and satisfying experience.- Follow Up: Reach out to potential leads and previous customers to follow up on their interest, helping to nurture relationships and drive sales.- Feedback Collection: Gather customer feedback about their experience and our products to help improve our services and offerings.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are essential to explain product details clearly to customers.- Problem-Solving Ability: Be proactive in addressing customer inquiries and resolving any concerns they may have while maintaining a positive attitude.- Self-Motivation: As this is a part-time, work-from-home role, you should be disciplined and able to work independently to achieve sales targets.- Basic Computer Skills: Familiarity with basic computer operations and software applications is necessary to manage communications and records.- Customer-Centric Mindset: A genuine interest in helping customers and providing excellent service is crucial for success in this role.

We are looking for a dedicated Crew Member to join our team in Hazratganj. As a Crew Member, you will play a key role in providing excellent service to our customers and ensuring a friendly atmosphere in our establishment.Key Responsibilities:- Customer Service: Greet and assist customers as they enter, ensuring a welcoming environment and addressing their needs promptly.- Order Taking: Accurately take and process customer orders, ensuring they are recorded correctly and efficiently.- Food Preparation: Assist in preparing food items according to our standards, maintaining quality and hygiene throughout the process.- Cleaning and Maintenance: Keep work areas clean and organized by regularly cleaning surfaces and equipment, ensuring a safe environment for staff and customers.- Team Collaboration: Work closely with fellow team members to support daily operations, fostering a positive team spirit and effective communication.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and team members positively.- A friendly and approachable attitude is important, as you will be the face of our service to clients.- Attention to detail is crucial, especially in order accuracy and food preparation.- Ability to work in a fast-paced environment while maintaining a calm demeanor is expected, ensuring smooth service during busy periods.- Being a team player is vital, as collaboration with others will be a significant part of your job. This is an excellent opportunity for freshers looking to gain experience in a part-time role. If you are eager to learn and passionate about customer service, we encourage you to apply.

WBC is Hiring! Join the WBC family and kick-start your career with us! Open Positions:.Net DeveloperRequired Skills:C# and .NET Framework / .NET CoreASP.NET MVC / ASP.NET CoreSQL ServerREST APIsHTML, CSS, JavaScript GIT Location: Karaikudi Work Type: Full-time Experience: 0 to 2 Years Apply Now: Send your updated resume to hr@wbcsoftwarelab.com Contact: 99439 77818Build your career with WBC - where learning, growth, and opportunities come together!

We are looking for a Tele Caller to join our team in Bangalore. This is a full-time position suitable for candidates with 0 to 1 year of experience. You should have completed at least your 10th standard to apply.Key Responsibilities:- Making Outbound Calls: You will be responsible for calling clients to provide information, answer queries, and promote our products or services.- Customer Engagement: Engage with potential and existing customers, building rapport to understand their needs and preferences.- Data Recording: Maintain accurate records of calls made, customer interactions, and outcomes, ensuring all information is updated in our database.- Handling Objections: Address customer concerns and objections proactively to promote a positive experience and increase sales opportunities.- Meeting Targets: Strive to meet daily and monthly sales targets by effectively communicating with customers and following up as needed.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to clearly convey messages and interact with customers.- Listening Skills: You should be an attentive listener to understand customer needs and provide appropriate solutions.- Basic Computer Skills: Familiarity with using computers and basic software is important for recording data and managing calls.- Positive Attitude: A friendly and positive demeanor is necessary to create a pleasant experience for the customers.- Team Player: Collaborate with colleagues to achieve common goals and support a cohesive work environment. If you have a strong desire to learn and grow in the field, we encourage you to apply.

We are looking for a dedicated Hotel Steward to join our team in Kanpur. The ideal candidate should have 2 to 3 years of relevant experience and must have completed at least the 10th grade.Key Responsibilities:- Table Setting and Preparation: You will ensure that tables are set properly before serving guests, maintaining cleanliness and attention to detail.- Guest Service: Providing excellent service to guests by taking their orders accurately and delivering food and beverages promptly.- Cleanliness Maintenance: Regularly clean and maintain dining areas, ensuring they are tidy and inviting for guests.- Assisting the Kitchen Staff: Collaborate with kitchen workers to ensure smooth service flow, refilling supplies, and communicating any special requests from guests.- Handling Payments: Process payments from guests efficiently and courteously, ensuring accurate cash handling.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with guests and team members. A friendly and positive attitude is crucial for delivering excellent customer service. You should be able to work well under pressure, especially during busy dining times. Attention to detail is important for maintaining the cleanliness and organization of the dining area. Basic knowledge of food safety guidelines is essential. Additionally, candidates should be physically fit to stand for long periods and manage the demands of a fast-paced environment.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

6-days workingOffice timming 10:00-7:30 Graduate in any discipline; a qualification in Sales, Marketing, Business Administration, or a related field is preferred.1-3 years of experience in inside sales, B2B sales, IndiaMART handling, or manufacturing sales is preferred.Hands-on experience in managing IndiaMART leads and enquiries will be an advantage.Knowledge of multiple Indian languages is highly preferred, particularly:MarathiOdiaKannadaGujaratiHindi and English

Hero Globe Agency is seeking an experienced and leadership-driven Workshop Manager to oversee our two-wheeler service workshop in Hapur. You will manage daily operations, lead a team of mechanics, ensure high-quality bike repairs, and maximize customer satisfaction.Key Responsibilities:Operations: Supervise daily workshop workflow, bike servicing, and repairs.Team Leadership: Manage, train, and motivate mechanics and technicians.Inventory Control: Monitor auto parts stock, ordering replacements as needed.Quality Assurance: Inspect vehicles post-repair to meet company standards.Customer Service: Handle customer queries, provide cost estimates, and resolve complaints.Required Skills & QualificationsTechnical Expertise: Deep knowledge of two-wheeler mechanics and advanced troubleshooting.Part Knowledge: Strong understanding of genuine automobile and auto parts.Experience: Minimum 2-5 years working in a bike workshop or automobile service center.Management: Proven experience leading a technical team and managing inventory.Communication: Clear verbal communication skills to interact with clients and staff.