On Site IT Technician

Policomp

2 - 3 Years
1 Openings
Not Disclosed
Online interview
Chile

Key Skills

Information Technology IT Support Technician

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Job Description

location: remote

job type: freelance

rate: competitive, based on experience

as a company dedicated to it solutions, we are seeking a skilled and self-motivated freelance field it support technician to join our network of experts!

as a freelance it support technician, you will provide technical support to our clients and will be responsible for troubleshooting and resolving a variety of it issues in diverse environments, ensuring impeccable operations and exceptional customer service delivery.

key responsibilities:

- deliver technical support for hardware, software, and network-related issues to our clients

- diagnose and resolve network connectivity issues and general it problems.

- offer clients technical advice and user training for it systems and software.

- perform system upgrades, software installations, and other it maintenance tasks as needed.

- record and report all service requests, work performed, and resolutions.

- maintain a high level of professionalism and customer satisfaction on every job.

essential skills & experience:

- proven experience in providing it support, preferably in a field-based or freelance role.

- proficient in windows, macos, linux and common business software applications.

- strong troubleshooting abilities with a keen eye for detail and problem-solving.

- solid understanding of networking (lan, wi-fi, vpn, etc.) and hardware configuration.

- excellent communication and customer service skills.

- ability to manage your own schedule, work independently, and take initiative.

desirable skills:

- familiarity with microsoft server, active directory, office 365, and other enterprise software.

- experience in it security protocols and best practices.

- relevant it certifications are a considerable bonus.

why work with us?

- flexible freelance opportunities with competitive pay rates.

- the chance to work with a variety of clients and industries, gaining diverse experience.

- independence to manage your own work schedule.

Experience
2 - 3 Years
No. of Openings
1
Education
Higher Secondary, Secondary School
Role
On Site It Technician
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Type of Job
Other
Work Location Type
Work from Home

About Policomp

We are convinced that our role goes far beyond just being a service provider, because we understand that technology and knowledge have the potential to drive progress in communities. Our goal is to contribute to the improvement of quality of life, productivity and social growth through innovation and flexibility, offering technological solutions that transform and enhance the business and operations of our clients.

Today we are a company with international presence, recognized for providing services of excellence, flexible and aligned with the needs of our customers. We want to be a leader and reference in cybersecurity services, data analytics, IT services and contact centre solutions.