On Site IT Technician

location: remote

job type: freelance

rate: competitive, based on experience

as a company dedicated to it solutions, we are seeking a skilled and self-motivated freelance field it support technician to join our network of experts!

as a freelance it support technician, you will provide technical support to our clients and will be responsible for troubleshooting and resolving a variety of it issues in diverse environments, ensuring impeccable operations and exceptional customer service delivery.

key responsibilities:

- deliver technical support for hardware, software, and network-related issues to our clients

- diagnose and resolve network connectivity issues and general it problems.

- offer clients technical advice and user training for it systems and software.

- perform system upgrades, software installations, and other it maintenance tasks as needed.

- record and report all service requests, work performed, and resolutions.

- maintain a high level of professionalism and customer satisfaction on every job.

essential skills & experience:

- proven experience in providing it support, preferably in a field-based or freelance role.

- proficient in windows, macos, linux and common business software applications.

- strong troubleshooting abilities with a keen eye for detail and problem-solving.

- solid understanding of networking (lan, wi-fi, vpn, etc.) and hardware configuration.

- excellent communication and customer service skills.

- ability to manage your own schedule, work independently, and take initiative.

desirable skills:

- familiarity with microsoft server, active directory, office 365, and other enterprise software.

- experience in it security protocols and best practices.

- relevant it certifications are a considerable bonus.

why work with us?

- flexible freelance opportunities with competitive pay rates.

- the chance to work with a variety of clients and industries, gaining diverse experience.

- independence to manage your own work schedule.

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  12th Pass

• Role

  On Site It Technician

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Type of Job

  Other

• Work Location Type

  Work from Home